Customer Reviews for Miner Market
(U-Haul Neighborhood Dealer)

50 reviews

647 E Miner Av   Stockton, CA 95202

(209) 390-4635

Location Hours

  • Mon-Sun: 9 am - 8 pm

Services at this Location:

Contact Us

(209) 390-4635

647 E Miner Av
Stockton, CA 95202

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 8 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

For some reason he cancelled my reservation and he make another one and he charge me more!! I need to know why!!

HELIO R. 
Rating:
1.0

This was my drop off location and it was closed the day of my drop off. No calls and the only option was to leave keys at a different location.

Cynthia H. 
Rating:
1.0

I had to wait over an hour at the drop off location. I called the number given several times, no answer. I then had to contact u-haul who instructed me to hide the keys inside the van and keep one door unlocked. But it would be at my own risk. I disagreed because it is not my fault that the drop off location does not have a dropbox. The AFF was reached out too and uhaul said it's okay to lock keys inside at no risk.

Jagraj S. 
Rating:
3.0

Customer did not leave a comment.

Sharon C. 
Rating:
3.0

Customer did not leave a comment.

Ivan T. 
Rating:
5.0

None

JOSE P. 
Rating:
4.0

Make sure when that when the customer rents a dolly, they get it. I rented one and it wasn't there. So I paid for something I didn't get!!

DARYL G. 
Rating:
5.0

Customer did not leave a comment.

JOSE O. 
Rating:
1.0

I was charged 109$ inspite of filling gas at the same level of pick up due to system error. Customer support person told me I will receive a refund and nothing happened so far.

RAVIKANTH B. 
Rating:
5.0

Customer did not leave a comment.

RILEY M. 
Rating:
5.0

Great customer support, very friendly and welcoming.

Carl D. 
Rating:
5.0

Customer did not leave a comment.

CHAN S. 
Rating:
3.0

Customer did not leave a comment.

JESSE M. 
Rating:
1.0

Location return time given was 8am. Rental facility attendant did not arrive until 920am.

Zach Q. 
Rating:
5.0

Nothing, good service.

Jesus H. 
Rating:
5.0

More signage about UHaul location. I wished that the gas tank was full when I picked it up.

GRAYSON L. 
Rating:
1.0

Customer did not leave a comment.

Christopher P. 
Rating:
1.0

Location rented us a truck, was closed the next day when we were supposed to return it, didn't meet us at the location during the time we had eventually come to agree on to turn it over and retrieve our personal vehicle with the bulk of my wife's medical supplies for her diabetes and dialysis treatments. My wife ended up having to wait three hours, get yelled at over the phone by the manager that he wasn't f***ing coming, his words, and then pop the lock on their yard herself to get our car. In the end I was still charged the full amount for everything. Ridiculous and horrible business. I'd offer a suspicious man with a truck at a gas station fifty bucks to help me move my stuff before every using this location again.

CORRINNE P. 
Rating:
1.0

They charged me extra and have sent me no receipts I was told 263 dollar charge but now I'm getting charged another 140 with no record of why I returned the truck at the right fuel level and no damage if they try and say the damage on the door was from me is b.s

BROCK F. 
Rating:
5.0

Customer did not leave a comment.

Monique S. 
Rating:
1.0

Truck smelt like smoke and was pretty dirty

CHRISTOPHER S. 
Rating:
3.0

We rented an auto transport and after the "paperwork" was complete we're told to hook up the trailer to our vehicle and perform the light checks ourselves. No one came to check on us or see if we hooked everything up correctly. The return went well and someone actually came out to unhook the trailer and do a visual.

JOHAN M. 
Rating:
4.0

Customer did not leave a comment.

DAVID Y. 
Rating:
5.0

Customer did not leave a comment.

CHARLES B. 
Rating:
3.0

Customer did not leave a comment.

DALICIA W. 
Rating:
4.0

Customer did not leave a comment.

MAHA A. 
Rating:
3.0

Take more time to make sure the vehicles are clean in the meantime just kept up on.

GARY J. 
Rating:
4.0

Clean the area where you park. Lots of metal on ground that could cause a flat tire.

BRIAN M. 
Rating:
5.0

Customer did not leave a comment.

George W. 
Rating:
5.0

good service

ut T. 
Rating:
2.0

Promised truck at 900. Nobody there till after 930. Be there! On time!

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

MARLYNN C. 
Rating:
5.0

The reservation was very easy.

FRANK D. 
Rating:
2.0

The 26 foot trailer was full of horse or cow manure and had a very strong odor. We had to clean it out and buy tarps to lay on the floor before we could load it. It was unacceptable to receive this and for the price we paid . It took away from our time to load because of the cleaning and having to buy tarps to lay down .

MARTY CARL B. 
Rating:
3.0

The reason I wouldn't recommend this location is due to the fact the sub contractor gave me a vehicle knowingly it needed maintenance and refuse to compensators me and charge me double of orginal price due to Maintenance due to the factors of vehicle the tow truck driver came and confirmed the vehicle is misting so did Dominique at the Vacaville location including when I brought the truck the sub contractor clarified the misting of vehicle and is sounding extremely dry on passenger side of engine I put gas in the vehicle taking acre of my responsibilities of my part of contract there should be no way that I have pay $47 for gas and making sure the vehicle is safe for me to bring back to appropriate location of rental I should be compensated atleast half the money I already paid due to internal issue of vehicle and taking my own time to make sure I get back safely with out vehicle over heating of not shutting off our me being stuck clearly thank u

Quentin D. 
Rating:
5.0

The vehicle needs to be cleaned out on the inside daily whoever was the person prior to using 7613 I felt sick stomach was Turing in that vehicle and not prior

QUENTIN D. 
Rating:
4.0

Customer did not leave a comment.

JAVIER V. 
Rating:
5.0

Customer did not leave a comment.

Higinio M. 
Rating:
5.0

Customer did not leave a comment.

Agustin G. 
Rating:
1.0

Bizarre experience

DIANE C. 
Rating:
3.0

My overall experience with U-Haul was horrible and caused me extra time and expense. My original reservation was for a 20' the only available one was in Turlock 45 minutes out of the way. This was then cancelled by the location because I was running late. I then had to find a much smaller truck 10' which I had to make more trips/miles/gas than I should have. I have used U-Haul many times and this was the worst experience by far. I was also charged another $76 dollars because I had to make the extra trips.

MARINA M. 
Rating:
1.0

Not clear with late return policy I return less then an hour late and was charged for another day so I'm paying even insurance for another day that the trailer is park at the place or with another costumer. This don't make sense I'm very disappointed. Thanks for taking advantage of people. Last time using u-haul.

JOSE C. 
Rating:
1.0

The truck was absolutely filthy. It had something wrong with the battery. The guy at the counter was really greath, tho.

RONALD H. 
Rating:
5.0

Customer did not leave a comment.

ROSALIE G. 
Rating:
4.0

Truck was diert inside. App wouldn't let me do a quick check in. Had to go inside store

GLENN C. 
Rating:
5.0

Trucks engine light on! Other than that maintenance. Truck preformed well, but it needs maintenance bad!

ARIS N. 
Rating:
1.0

Make sure the price is the same as quoted on contract. Make sure truck is clean. The truck was filthy my co yea t said rental charge is $19.05 when I returned it the store cashier told m the rental charge was $39.95

NANCY J. 
Rating:
5.0

Vehicle does need windshield wiper fluid

QUENTIN D. 
Rating:
4.0

Customer did not leave a comment.

ANA J. 
Rating:
4.0

Hard to park if it gets busy

Joannovie M. 
No reviews have been submitted for this location.

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