Customer Reviews for Mini Plus Warehouses

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mini Plus Warehouses

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Sandra H. on

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Customer did not leave a comment.

James C. on

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Chris Y. on

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We asked for a furniture dolly and an equipment dolly. They only sat one outside to pick up. We were charged for both.

Lori M. on

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Jamie D. on

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Magdi S. on

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The truck doesn't drive nice. It's very noisy and not comfortable but it's functioning well though. I suggest you upgrade your equipment with more comfy ones such Mercedes. If I have a long trip, I will consider a different mover.

Dave B. on

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Keith H. on

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Your mobile pick up system is horrible. If it worked, it would be great, but I have now used it twice, at different locations and had problems both times and had to call the help line. this last time, we were on hold for 30 minutes before giving up. I had to wake up the on-site manager (he was closed on that Sunday) and he had to help me access the lock box as the mobile system would not complete the process. Terrible experience both times!

Eric S. on

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Katrina S. on

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DOUG W. on

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Friendly--easy access

PAUL C. on

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Tia M. on

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Randy T. on

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This was not my original location. When I arrived at my original location I was told my reservation had been cancelled and they didn't have the truck I needed. The sent me to the other side of town to pick a the truck size that I needed. The lady at this location was very professional. Uhaul needs to work on their computer system.

Gary P. on

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Very quick, courteous and professional. Would highly recommend. Will use again.

Leslie P. on

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Alston P. on

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I have no complaints about the drop off location.

Melanie C. on

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Jake N. on

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The lockbox code was incorrect and the guy that we called for help was rude and acted like I did not know what I was doing. Once he got there he said the reason he couldn’t find the reservation was because I had done everything correctly but no apology was given. He also said the code provided to us was a digit off. Also, I had someone else driving the truck for me and the process for adding the picture of the person whose license is listed should be more clear and provide clearer instructions on how to proceed with the check in process when you have this type of situation. I did not leave the U-Haul pickup site until 10:30am because of these delays, which delayed my moving process

Miranda G. on

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Katie F. on

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Nothing. Everyone was really friendly and helpful. Thanks so much.

Jenna P. on

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This location is even better than the corporate location by a million percent. He was kind and personable very helpful.

alan B. on

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Marcus C. on

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They(this location and/or uhaul) are attempting to charge me for extra fuel that I did not use. The rent/pickup/return via the Uhaul app was completely unusable. I had to call the local Uhaul number a total of 3 times in order to complete my pickup and return.

Patty F. on

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It was the last 15' truck in Murfreesboro. I did not realize I had to call and reserve one. It was across town but I was thankful to get it. Thanks.

Raymond S. on

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Easy to find

John E. on

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Work to improve reliability of web based self-check in site. We had difficulty in sharing location and attaching photos to application from both Android and Apple devices. When calling customer service, the wait time at 8:30 pm seemed unusually long; however the agent was both helpful and understanding.

Karen M. on

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eric M. on

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Sharon R. on

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