Uhaul in general is very hard to get a hold of. The website was not functioning to properly do an after hrs drop off. Inflated location drop charges as well if the customer's plans changed. I tried calling several times without being helped or left on hold for over 30minutes. The location I rented from is not at fault, It is U-haul in general. Bad customer service mixed with costly policies, start at the top. For the guy that hooked up my trailer and personally helped me at the murfreesboro TN location, Thank you for service!Jeremy F.
Trailer Rental & Towing in Murfreesboro, TN at U-Haul Moving & Storage of Central Murfreesboro
Murfreesboro, TN 37129
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Murfreesboro, TN 37129
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Nothing. The truck was in great shape and the representatives were very nice, as well. They handled everything in the quickest way possible. Thanks again. I appreciate it.Maenett R.
Everything went well . Thank youLatricia M.
The staff was very helpful.Catherine P.
Our truck didn't have a ramp which kind of negated the appliance dolly we rented.DANIEL B.
They had everything under control from pick up to drop off, as of now I don't see any improvement necessaryHOLLIS S.
Everything was greatJamie C.
The employees make renting enjoyable! Best Uhaul around!PATRICIA W.
First time having to use U-haul for a move everything was smooth and easy. No complaints here, will definitely do business again with this location!Jerica S.
The process was very easy and efficient even on a holiday. Nice job!JEFFREY T.
Great customer service! They even apologized for all the problems we had endured coming from SC.Marty M.
Customer service guy was delightfulTAYLOR C.
Nothing. Great service! Thank you.phil P.
Always a great experience ! Very professional and courteous !Mike H.
The trailer had not been cleaned but was cleaned before I returned it. I did not get the size trailer I needed. Said I could not have one of the 12" trailers that was on the lot because I was dropping off at a different location. People take equipment one way all the time, not sure why I was was the exception to the rule this time. Personnel were friendly, just not accommodating with their equipment.Chester M.
Nothing. I had a already did everything online, so when I got there, I was in and out so fast. I will always use U-Haul for my next moving experience.Alisha T.
Answer the phone n not open at 10am the be gone by 11am for I waited 30 min before I left.DUSTIN C.
First, I am a big fan of UHaul but this pickup that I rented was filthy when i picked it up (inside and out). When I asked why it was so dirty, the response was that we only wash them every Thursday. NOTE: When I went into the location masks were required due to Covid, which I appreciate....I had mine on. But the vehicle I rented was clearly not sanitized inside so it seems odd that you would ensure safety of your customers in the facility but not in the vehicle. Disappointed for sure in this experience and this locationRoss M.
Charging an after hours fee to drop off a key is rediculous.Jordan L.
We ended up not being able to buy the house in Kentucky so we were stuck in Murfreesboro. The gentleman at the counter was in need of a 26ft truck and that's what we had, so instead of charging us a wrong destination fee, he actually refunded us the difference. Uhaul may have given us some difficulties but we will lalwags come back because the customer service is amazing!Emily C.
The only thing is that I couldn't log in to check my trailer back in online. I hope that they call me so I can share this information 615-596-0983KERRY M.
I only needed to go about 10 miles really quickly, and Kayla *I believe that's her name, pretty red hair* didn't have anything but pulled some strings to make it work for me! I was extremely grateful!LAMESHIA M.
Staff were very welcoming but making fun of each other for their level of uncleanliness.Joshua A.
Cheaper ratesEmily H.
stocky young man with red hair/beard was EXTREMELY rude!!LAURENCE H.