It's helpful to have the right truck with the right key when customers come to pick up a truck they reserved nearly a week in advance. It should not take 50 minutes to pick up a truck. It should not take 20 minutes to drop off a truck during regular business hours with no employees to be found and the doors locked. The Uhaul app was not exactly user friendly. I had to guess which link to click to return the truck. I returned the truck cleaner than i got it. I hope to never need a moving truck again.
Matthew T
Customer Reviews for Mini Storage Depot At Jenkins Rd LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The trucks brakes need to be fixed or something. Very rough when pressing on highway. Didn't impede on anything for me, but I didnt have a ton of weight in the back so it didnt matter a ton.
Marc RThe truck itself ran well and done what I needed. It to do. But it had damage from previous customers. The staff was very great, but finding them actually in the office was tough.
DAVID S