The mobile check in was an absolute nightmare and took 45 minutes. This was unacceptable.
BRIAN F
Mini Storage Depot At Jenkins Rd LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chattanooga, TN 37421
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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March 27 was my first time renting a truck there, Customer service was empathy (Amy) she treated me and my husband with kindness and respect, we called back the next day and rented a storage united.. very good communication Thanks for everything we told some friends about you guys 🥰
Lorraine SIt's helpful to have the right truck with the right key when customers come to pick up a truck they reserved nearly a week in advance. It should not take 50 minutes to pick up a truck. It should not take 20 minutes to drop off a truck during regular business hours with no employees to be found and the doors locked. The Uhaul app was not exactly user friendly. I had to guess which link to click to return the truck. I returned the truck cleaner than i got it. I hope to never need a moving truck again.
Matthew TThe trucks brakes need to be fixed or something. Very rough when pressing on highway. Didn't impede on anything for me, but I didnt have a ton of weight in the back so it didnt matter a ton.
Marc RThe truck itself ran well and done what I needed. It to do. But it had damage from previous customers. The staff was very great, but finding them actually in the office was tough.
DAVID S