Well. We arrive and our assigned vehicle was blocked in by another vehicle. Luckily after crying numbers on the door and no response we messaged chat & the lady was so nice and helpful. She put us in a smaller truck but no Dolley. Running late from this there was less than an 1/8 of gas. What a morning. I credit the lady that helped rectify the problem and get us on the road. She did credit a little money back. My brother was able to bring a dolley. Again the U-Haul worker on the phone was so nice.
LeBron M
Mini Storage Depot At Jenkins Rd LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chattanooga, TN 37421
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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send notification ahead of reservation time if it has been moved to self pick up. That was a curveball.
JOSEPH EExcelente staff service
jaqueline aThe mobile check in was an absolute nightmare and took 45 minutes. This was unacceptable.
BRIAN FMarch 27 was my first time renting a truck there, Customer service was empathy (Amy) she treated me and my husband with kindness and respect, we called back the next day and rented a storage united.. very good communication Thanks for everything we told some friends about you guys 🥰
Lorraine S