Customer Reviews for Mini's U-Stuff-It Self Storage
(U-Haul Neighborhood Dealer)

2,062 reviews

4702 Summit Dr   Louisville, KY 40229
(S of Snyder Frwy)

(502) 957-6567

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: 10 am - 2 pm

Services at this Location:

Contact Us

(502) 957-6567

4702 Summit Dr
Louisville, KY 40229
(S of Snyder Frwy)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: 10 am - 2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing everything went smooth

Samuel B. 
Rating:
5.0

Customer did not leave a comment.

Cindy B. 
Rating:
3.0

My only issue when dropping off the truck was that I described my air pressure problem with the employee and his response was oh good it's not a sensor. Need to work on customer service and reimburse customers for their time, cost (even if it is only a few dollars) and mileage when you put maintenance of your vehicles on the customer.

catherine R. 
Rating:
5.0

Customer did not leave a comment.

Adam J. 
Rating:
5.0

It was a flawless experience. The guy that works there was helpful, professional and kind. Thank you so much!!!!!

RaymondSteve H. 
Rating:
5.0

Customer did not leave a comment.

Jessica M. 
Rating:
5.0

Customer did not leave a comment.

STEVEN C. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline P. 
Rating:
5.0

Customer did not leave a comment.

Gloria E. 
Rating:
5.0

Clean fleet and the employees qent above and beyond. They are very professional

James D. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY C. 
Rating:
5.0

Great staff. Very helpful.

Carole C. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

Jesse R. 
Rating:
5.0

The service was great And a friendly atmosphere

Samuel B. 
Rating:
5.0

Customer did not leave a comment.

sharon J. 
Rating:
5.0

Very easy pick up and drop off…they have a good selection in case we have needs in the future

david R. 
Rating:
5.0

Customer did not leave a comment.

JASON S. 
Rating:
4.0

Customer did not leave a comment.

MUHAMMET G. 
Rating:
5.0

I thought the service was great!

Judy H. 
Rating:
5.0

Everyone is always friendly and helpful. As long as I'm in Louisville this is the only place I'll go and recommend.

Nathaniel B. 
Rating:
5.0

Customer did not leave a comment.

STEVEN C. 
Rating:
5.0

Customer did not leave a comment.

william B. 
Rating:
5.0

Customer did not leave a comment.

Kevin L. 
Rating:
5.0

Customer did not leave a comment.

Christopher A. 
Rating:
5.0

Great service

ROGER P. 
Rating:
5.0

Pick up and drop off was quick and easy thanks for the great experience I will definitely use U-Haul whenever I need Moving equipment

Larry K. 
Rating:
5.0

Customer did not leave a comment.

Ruth L. 
Rating:
5.0

Customer did not leave a comment.

steven G. 
Rating:
5.0

U-haul attendant was very helpful and pleasant to interact with, thanks for making my move EASY!

Scott D. 
Rating:
5.0

Customer did not leave a comment.

Kim M. 
Rating:
5.0

The self return link sent to me was confusing. The location told me to drop the key in the drop box after parking it in the same pick up spot. I did that then tried to reply to the return text. It wanted several pictures of the odometer, damages, and parking spot location. I couldn't complete the pictures because the keys were already dropped in the box. It was a bit confusing to do the return after the key was dropped off.

STANLEY H. 
Rating:
5.0

Nothing. Patrick was great. Keep up the great customer service.

Jesse L. 
Rating:
5.0

You have good service keep going

EJOS B. 
Rating:
5.0

Customer did not leave a comment.

christopher L. 
Rating:
5.0

Customer did not leave a comment.

Angie L. 
Rating:
5.0

Customer did not leave a comment.

jim D. 
Rating:
5.0

Customer did not leave a comment.

ricky L. 
Rating:
5.0

MAKE ANOTHER PATRICK

KIT P. 
Rating:
5.0

This is by far the best, most professional location I have worked with. And they offer every thing you need for packing. They will be getting all of our future business.

Ellen T. 
Rating:
5.0

Good job

Charles F. 
Rating:
5.0

Customer did not leave a comment.

Corie H. 
Rating:
5.0

Customer did not leave a comment.

Joshua L. 
Rating:
5.0

Customer did not leave a comment.

james P. 
Rating:
5.0

Friendly, professional, and eager to provide the best possible service. Extraordinary in this difficult labor market due to COVID.

bernard B. 
Rating:
5.0

Excellent Service

Stan M. 
Rating:
3.0

Customer did not leave a comment.

Samantha S. 
Rating:
5.0

Customer did not leave a comment.

Neil C. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Ryan W. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Tara C. 
Rating:
5.0

Customer did not leave a comment.

ROY C. 
Rating:
4.0

The truck's check engine light was on from the start. They truck struggled to even start. Top it off with having to pick the truck up 15 miles further from home than where I reserved it to be and it wasn't a great experience. Not this location's fault. It's Uhauls's fault.

Keith A. 
Rating:
1.0

Was really disappointed the fact that I got charged for 3 days instead of 2. I was not able to return Sunday @ 8 AM due to ice, and it was really dangerous to push down the hill. Felt like my safety was not important, but kept pushing if I'd be there by 10AM. Once the ice melted I was able to return around 2PM.

Joshua L. 
Rating:
5.0

Customer did not leave a comment.

Bradley G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE P. 
Rating:
5.0

Customer did not leave a comment.

WALLACE C. 
Rating:
5.0

Customer did not leave a comment.

Marsha A. 
Rating:
5.0

Best customer service love renting from theses guys they are amazing people

TAYLOR E. 
Rating:
5.0

Keep on supplying great friendly service,and availability of equipment,thanks for making my visit a good one.

ROY C. 
Rating:
5.0

Everything went smooth.

STEPHEN R. 
Rating:
5.0

Customer did not leave a comment.

Nancy M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL F. 
Rating:
5.0

Fast, efficient, friendly, professional staff. Truck was perfect for my needs and clean and worked perfectly.

CALVIN R. 
Rating:
5.0

I have rented a cargo van about half a dozen times in the last few years. The vans have always been in very good shape. The price has been reasonable and the service and experience has been very good.

BRENT J. 
Rating:
5.0

Customer did not leave a comment.

SARAH S. 
Rating:
5.0

Very friendly location

Stan M. 
Rating:
5.0

Customer did not leave a comment.

WALLACE C. 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL B. 
Rating:
5.0

This is the only location we rent from. They always have what we need, its clean, and our questions are always answered.

JAMES L. 
Rating:
5.0

Customer did not leave a comment.

STEVEN H. 
Rating:
5.0

Customer did not leave a comment.

JAIME M. 
Rating:
4.0

This dealer was very easy to deal with and I would use it again and I would go directly to him for future rentals and bypass the hour and five minute hold time on the phone trying to reach a real live person to speak with.

WALTER D. 
Rating:
5.0

Cust service us alway excellent

Donna R. 
Rating:
5.0

The best Uhaul location!

ROBERT K. 
Rating:
5.0

after hours, but lot was neat and clean.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

PETER S. 
Rating:
5.0

Customer did not leave a comment.

RANDALL B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM J. 
Rating:
5.0

excellent service; easy pickup and return

RONDA H. 
Rating:
5.0

Staff was friendly, knowledgeable, and very courteous. Staff helped me determine which size truck fit my needs.

CHARMAIN H. 
Rating:
5.0

Customer did not leave a comment.

SHELBY S. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Nothing. Great customer service, truck in great condition.

MICHAEL S. 
Rating:
4.0

Customer did not leave a comment.

LISA G. 
Rating:
5.0

Customer did not leave a comment.

ALESHA S. 
Rating:
5.0

Customer did not leave a comment.

MARTIN C. 
Rating:
5.0

Very friendly. Made that part of the move easy. Would definitely recommend.

LISA M. 
Rating:
5.0

Customer did not leave a comment.

Darryl S. 
Rating:
5.0

Customer did not leave a comment.

Nathan F. 
Rating:
4.0

Customer did not leave a comment.

Michael B. 
Rating:
4.0

Fix the door on the truck to shut fully.

RAYMOND R. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Mini's is a great place with extremely helpful people. They took care of us over and beyond!

WILLIAM H. 
Rating:
5.0

Great customer service! Trivk in great shape

ed L. 
Rating:
5.0

Very friendly and courteous staff

NORMAN S. 
Rating:
4.0

Customer did not leave a comment.

AHMED Y. 
Rating:
1.0

Customer did not leave a comment.

Breonna B. 
Rating:
5.0

Customer did not leave a comment.

Adam M. 
No reviews have been submitted for this location.

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