Nothing everything went smooth
Samuel B.
Customer Reviews for Mini's U-Stuff-It Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My only issue when dropping off the truck was that I described my air pressure problem with the employee and his response was oh good it's not a sensor. Need to work on customer service and reimburse customers for their time, cost (even if it is only a few dollars) and mileage when you put maintenance of your vehicles on the customer.
catherine R.It was a flawless experience. The guy that works there was helpful, professional and kind. Thank you so much!!!!!
RaymondSteve H.Clean fleet and the employees qent above and beyond. They are very professional
James D.Great staff. Very helpful.
Carole C.The service was great And a friendly atmosphere
Samuel B.Very easy pick up and drop off…they have a good selection in case we have needs in the future
david R.I thought the service was great!
Judy H.Everyone is always friendly and helpful. As long as I'm in Louisville this is the only place I'll go and recommend.
Nathaniel B.Great service
ROGER P.Pick up and drop off was quick and easy thanks for the great experience I will definitely use U-Haul whenever I need Moving equipment
Larry K.U-haul attendant was very helpful and pleasant to interact with, thanks for making my move EASY!
Scott D.The self return link sent to me was confusing. The location told me to drop the key in the drop box after parking it in the same pick up spot. I did that then tried to reply to the return text. It wanted several pictures of the odometer, damages, and parking spot location. I couldn't complete the pictures because the keys were already dropped in the box. It was a bit confusing to do the return after the key was dropped off.
STANLEY H.Nothing. Patrick was great. Keep up the great customer service.
Jesse L.You have good service keep going
EJOS B.MAKE ANOTHER PATRICK
KIT P.This is by far the best, most professional location I have worked with. And they offer every thing you need for packing. They will be getting all of our future business.
Ellen T.Good job
Charles F.Friendly, professional, and eager to provide the best possible service. Extraordinary in this difficult labor market due to COVID.
bernard B.Excellent Service
Stan M.The truck's check engine light was on from the start. They truck struggled to even start. Top it off with having to pick the truck up 15 miles further from home than where I reserved it to be and it wasn't a great experience. Not this location's fault. It's Uhauls's fault.
Keith A.Was really disappointed the fact that I got charged for 3 days instead of 2. I was not able to return Sunday @ 8 AM due to ice, and it was really dangerous to push down the hill. Felt like my safety was not important, but kept pushing if I'd be there by 10AM. Once the ice melted I was able to return around 2PM.
Joshua L.Best customer service love renting from theses guys they are amazing people
TAYLOR E.Keep on supplying great friendly service,and availability of equipment,thanks for making my visit a good one.
ROY C.Everything went smooth.
STEPHEN R.Fast, efficient, friendly, professional staff. Truck was perfect for my needs and clean and worked perfectly.
CALVIN R.I have rented a cargo van about half a dozen times in the last few years. The vans have always been in very good shape. The price has been reasonable and the service and experience has been very good.
BRENT J.Very friendly location
Stan M.This is the only location we rent from. They always have what we need, its clean, and our questions are always answered.
JAMES L.This dealer was very easy to deal with and I would use it again and I would go directly to him for future rentals and bypass the hour and five minute hold time on the phone trying to reach a real live person to speak with.
WALTER D.Cust service us alway excellent
Donna R.The best Uhaul location!
ROBERT K.after hours, but lot was neat and clean.
MICHAEL M.excellent service; easy pickup and return
RONDA H.Staff was friendly, knowledgeable, and very courteous. Staff helped me determine which size truck fit my needs.
CHARMAIN H.Nothing. Great customer service, truck in great condition.
MICHAEL S.Very friendly. Made that part of the move easy. Would definitely recommend.
LISA M.Fix the door on the truck to shut fully.
RAYMOND R.Mini's is a great place with extremely helpful people. They took care of us over and beyond!
WILLIAM H.Great customer service! Trivk in great shape
ed L.Very friendly and courteous staff
NORMAN S.