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MICHAEL W
Customer Reviews for Minter Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was good
Doug Jvery friendly and helpful
Debra DPeople are excellent, informative and extremely helpful. Great place to rent a U-Haul from!!! There is really nothing I can say to improve the rental of the U-haul.
LUCINDA MAmazing staff; a delayed closing on my house created a need to keep the truck longer than anticipated. A quick call to Minters and I was able to extend the rental. The friendly, helpful staff made a stressful time so much easier!
K RNo recommendations for improvement. Everything exceeded my expectations.
Steven II have rented UHaul equipment from Minter Enterprises multiple times. ALWAYS a very efficient and pleasant experience.
Steven Ihigh level of integrity and responsibility, helps to connect/disconnect trailer, understands the safety protocols well and enforces them, wish all locations could convey this standard
Charles DThe car dolly appeared to be fine until I got it back and loaded my car. That’s when the passenger side tire was VERY flat. Of course to get road side assitance required somebody with access to the military base I was on. Needless to say, I picked up my car dolly at 2:52 pm, but was notable to safely depart my location until 8 1/2 hours latter. (Almost midnight). Becasuninwas im a campground, I didn’t want to disturb my neighbors loading the car back on the dolly, so my departure time changed from 6am to 9am.
Matthew ANothing everything was great
Rick JForgot the lady's name, but she said she tried to get the extra mile thing waved but she is the one that added it up and submitted it in the first place so idk
Brandy HThe office manager was knowledgeable and pleasant to work with. She takes pride in her work and the business.
TERRENCEANTHONY WThis location went above and beyond with the level of customer service.
Sam GVery kind.
KATHERINE EPicked up truck after hours, process was simple and convenient.
Todd SThis location has excellent service. Keep up the good customer service
Lestine SOil in back of truck on pickup and long wait time to receive the key to the truck.
John P%110 service. Easy pick up and return. Family friendly people..please use them
Daniel SThe people in the office took great care of me. Thank you so very much
Ellie BVery nice staff and easy process.
David PThey were very helpful. He even took a ball I needed off a hitch that I could not do myself. Nice clean trailer. This was my second time there and would highly recommend them. The owner also has a nice collection of gas station memorabilia in his office;-)
Joe AQuick service with professional service. Went directly to trailer and was helped by the employee.
WILLIAM DContinue doing what your doing, exceptional service.
DAVID Preturned equipment to this location because of convenience and was location for original reservation, have a much higher preference to use this location over many other locations previously used for the friendliness and attention to detail provided by the staff
CHARLES DGreat customer service
Paul SExcellent service
Don BAlways a pleasant experience to use this location.
Charles DWe believe this was our best-ever U-Haul experience. The people were both friendly and efficient and the equipment was clean and well cared for. We will definitely use this business for any future rentals.
Oscar TThank you very much was very pleased with the mobile process .
CIDTROY RLocation was good. I had no dealings with them.
Dianne BDon’t improve anything. It was great service the person was very friendly.
Evan MI was well informed through the whole process. Everyone was very friendly and knowledgeable.
TAHIR CEasy to drive and navigate. Ramp is such a great help when moving.
Stacy WVery pleasant experience.
Maurice MVery nice people to work with. Friendly and helpful.
MICHAEL SThey were extremely pleasant and friendly to deal with. I will definitely use them again when needed!
FREDERICK EThank you for the great service
James HGreat service and great people. They have helped me multiple times. Thank you!
dave KThe people at Minters are Always friendly, professional and efficient.
Susan EExcellent
MICHAELLINWOOD CVery friendly and professional! Awesome service all-around!
James FU-Haul could back off a bit. The app is pushed too hard. Somewhat intrusive, even. Other than that, I am completely satisfied with my experience with this U-Haul location.
O KPick up was easy and efficient. Equipment was ready and in excellent condition. I can't say enough positive things about the Minters and the business they are running, they are the best!
Julie MThe ladies at Minter were very helpful and made this experience just as easy as the last one.
William RI’ve used U-Haul several times in several locations. This location was by far the best experience with U-Haul I’ve had yet!! The people who run this business are awesome, kind and professional. Highly recommend
Ted TTherecwas no there when we dropped off easy to find
Brittany HOutstanding service from start to finish.
Edward MThe staff is always so efficient and nice. Thank you
SUSAN EThe guy that helped us Che k in the truck was awesome!
Aaron JDropped off after they had closed so no exchange with associates. Had to use the phone app to check off that we were returning the truck. Took me 30 minutes.
patricia bThe Minter shop is so friendly and kindly.
Messina CEverything was awesome
Enith W