Continue doing what your doing, exceptional service.
DAVID P
Customer Reviews for Minter Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
returned equipment to this location because of convenience and was location for original reservation, have a much higher preference to use this location over many other locations previously used for the friendliness and attention to detail provided by the staff
CHARLES DGreat customer service
Paul SExcellent service
Don BAlways a pleasant experience to use this location.
Charles DWe believe this was our best-ever U-Haul experience. The people were both friendly and efficient and the equipment was clean and well cared for. We will definitely use this business for any future rentals.
Oscar TThank you very much was very pleased with the mobile process .
CIDTROY RLocation was good. I had no dealings with them.
Dianne BDon’t improve anything. It was great service the person was very friendly.
Evan MI was well informed through the whole process. Everyone was very friendly and knowledgeable.
TAHIR CEasy to drive and navigate. Ramp is such a great help when moving.
Stacy WVery pleasant experience.
Maurice MVery nice people to work with. Friendly and helpful.
MICHAEL SThey were extremely pleasant and friendly to deal with. I will definitely use them again when needed!
FREDERICK EThank you for the great service
James HGreat service and great people. They have helped me multiple times. Thank you!
dave KThe people at Minters are Always friendly, professional and efficient.
Susan EExcellent
MICHAELLINWOOD CVery friendly and professional! Awesome service all-around!
James FU-Haul could back off a bit. The app is pushed too hard. Somewhat intrusive, even. Other than that, I am completely satisfied with my experience with this U-Haul location.
O KPick up was easy and efficient. Equipment was ready and in excellent condition. I can't say enough positive things about the Minters and the business they are running, they are the best!
Julie MThe ladies at Minter were very helpful and made this experience just as easy as the last one.
William RI’ve used U-Haul several times in several locations. This location was by far the best experience with U-Haul I’ve had yet!! The people who run this business are awesome, kind and professional. Highly recommend
Ted TTherecwas no there when we dropped off easy to find
Brittany HOutstanding service from start to finish.
Edward MThe staff is always so efficient and nice. Thank you
SUSAN EThe guy that helped us Che k in the truck was awesome!
Aaron JDropped off after they had closed so no exchange with associates. Had to use the phone app to check off that we were returning the truck. Took me 30 minutes.
patricia bThe Minter shop is so friendly and kindly.
Messina CEverything was awesome
Enith WEd Minter runs a first class business. I have rented U-Haul trailers from him several times. Ed and his family business make renting U-Haul easy. I will rent again from this business!!!!
carl jThe customer service was outstanding both over the phone and in person. Great job!
SUSAN EAbsolutely- wonderful dealer - wonderful people. Very accommodating- helped me quickly when I needed a trailer last minute.
Jeffrey SMinter's went far out of their way to provide me the equipment I needed when I needed it.
ron sStaff at Minter Enterprises was courteous, professional, and thoroughly explained every aspect of the contractual agreement.
Gregory TThe original reservation at Kelly’s Trailer Workd was unprofessional. I placed the order on Wednesday and it was ignored placing me in a bad predicament. If not for Katrina at Minters I would have been in a bad spot. She was awesome jumping in to fix someone else’s, again, unprofessionalism. Costing me double the Mikey due to having a smaller truck.
Larry LMinter is my go to place to rent U-Haul trailers. Ed Minter and his wife and son run a first class facility. Always satisfied!
carl jHard to suggest improvement on a 5 star rating!
Mike CNothing at all. My move was last minute and this particular location was able to help me. Very nice, friendly, and understanding people.
kiesha WPlease check the air in all the tires of trailers and vehicles. I arrived home and checked the air in both the truck and trailer that I rented. The tires on the truck were all 20 lbs low and the trailer was all 15 lbs low.
Josh HYou may want to consider adding a Dolly
Robert WMinter's UHaul is the best, w/kind courteous service
Thomas HThis is my second time using Minter’s service and have been very happy with the service and smile. I had to make a couple last minute adjustments that were handled quickly without any trouble. I have no suggestions for improvement.
Doug WKatrina was excellent at getting my U-Haul checked out
Jay RThe Minters are a very friendly and kind bunch. Pick up went quicker than any other uhaul I’ve been to. Great people, great service.
Kenneth MThe ratchetting hardware worked well when I tightened the harness strapping over each wheel but neither would loosen their harnesses when placed in the unlock positions. I could only get both harnesses to slack and release by using a hammer and crowbar on them. I struggled with this situation for half an hour.
JAMES TThank you
William BStaff was excellent and made the experience easy for me.
David B