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JOSHUA C
Customer Reviews for Mistlers Oak Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Give more free miles
JAMES EAll was Great
MICHAEL HStill waiting on my deposit back the truck was spotless and had a 1/4 tank more gas then when I got it once my deposit is returned i can say my experience was excellent thank u
LARRY WSuper easy to work with and have always had great vehicles!
Jeannine MNo problems at all , good experience
DANIEL HGreat experience
STEPHEN RI was happy with your service it was good not any problems whatsoever very satisfied customer I am I would recommend yes
DENISE CVery helpful and friendly.
Ken FThe local and regional agents were great at working through a screwup caused by the website. However, the first person we spoke to was rather rude, blamed the incident on us, and transferred us to the regional staff. Again, that staff was great and solved the problem!!!!!
BYRON CI wish every business transaction was as easy as this was, good experience.
Michael CNothing, everything went very well. Thank you
Bill DNothing
James JVery nice man greeted us and was very kind and polite!
KATHARINE HVery friendly helpful people. Uhaul was clean & worked for what we needed. Thank you
Linda LHad to go well out of my way to get he rental and did not receive any free miles so my bill was inflated from what I should have paid.
John BNothing, the service was excellent.
George DI ordered an appliance dolly and 12 moving blankets (which I have been charged for) and neither were in the truck. This made it difficult to move the appliances and because I only had the 6 blankets that hang on the wall of the truck some of furniture was damaged. Very disappointed that this dealer did not have these items in the truck when I picked up after hours.
Clifton NHave not received a refund for my money in which I cleaned out the truck and the gas tank was on full but I only received it on 1/2 tank. Owe me MONEY
ANIKA LThe starter gave out at the moving location and I was stranded for almost 2 hours. Had to get roadside assistance to jump with 18v jumper.
Andrew SI was Told auto trailer available for 2008 Cad DTS and when I got there they told me no trailer my size within 100 miles. Cost me $1,100 dollars to tow me home on a rollback truck. BOOOOOOOO. AJ
Sharon JMaybe check the shocks on the 10ft truck. It had a lot of bounce and rattle compared to the 15ft I had rented a few weeks prior.
KRISTINA MBack truck cab had saw dust and had not been swept out and she said I was impatient and was not I don’t recommend this location to anyone with someone telling people they are impatient
RUSSELL MEasy deal, online reservation.drove in drove out less than 10 minutes. Guy was super nice.
Rod WAdditional charges with no reason. When vehicle was returned it was clean, had the required amount of fuel and used less miles than I paid for but not only did I not get refunded for unused mileage the charged my card an extra 30 dollars. Never again will I use uhaul
Rick HGreat. Open with good weekend hours.
Alfred SGetting in and out of this Van was extremely difficult. I don’t know if there was a lower step we didn’t know about. If there is, you might want to show next customer. Other than that, extremely professional and friendly, Van was ready at time we needed it, and we would certainly use this company again!
Thomas BPretty much spot on. I have a closer location but drive past it to this one.
Gaylon PThis is the third or fourth time I have used this location and they are excellent.
PEGGY SVery easy!
Tyler MVery helpful location, quick and friendly check in, great people. thanks
roger hI specifically asked for a motorcycle trailer. They gave me a standard trailer. I was very disappointed.
Ruben MLocation can only be entered from one direction
Jeramie WWe were disappointed that our ten foot truck did not have a ramp
cassandra cVery clean! Easy to access!
ALLISON BBetter trained uhaul representative , my reservation wasn't placed when I called to place it the day before my move which led to several delays and unexpected expenses due to the fact my reservation was not created, the truck I needed wasn't rented out to another customer.
Shane SI really can't think of any improvements needed.
Cynthia SNothing.
Joshua PNot a fan of the online check in process, but the staff at Mistlers Oak made checking truck back in so easy. Recommend in person pick up
Heather FStaff was very helpful and it was a no hassle rental. Thank you
Cheryl SAfter hours drop off
John ZThe website is not easy to use for a beginner
Cynthia WKeep doing what you’re doing.
JEFFREY LThe app is buggy and so is the online check pick up and drop off experience took almost 30min+ to get the truck out in the cold.
Chadwick CVery nice f
Jody BGreat work, but please place keys in the correct box.
David BAbsolutely perfect no need for any improvement
Ashley M