Customer Reviews for Mistlers Oak Furniture
(U-Haul Neighborhood Dealer)

416 reviews

601 N Hwy 47   Union, MO 63084

(636) 584-0724

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(636) 584-0724

601 N Hwy 47
Union, MO 63084

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
2.0

Not very friendly service

Sam W. 
Rating:
3.0

Don't say you don't have a particular vehicle that a customer wants and when they go get the other vehicle that they had to get in place of that one and then the one they wanted beyond the lot more than the one that they were supposed to get at this point. We wanted to 26 foot box truck when we made the reservation it said they were none at the union location so we took the 20 foot. When I went to go pick up the 20 foot box truck there were four or 526 foot box trucks on the lot so how there weren't any available for me to use has me quite puzzled

Adam B. 
Rating:
4.0

Customer did not leave a comment.

Martin L. 
Rating:
5.0

Customer did not leave a comment.

Donna K. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Oranoos M. 
Rating:
1.0

Got charged 28.00 for gasoline that was not correct—the lady was looking to make an extra charge!

RAYMOND C. 
Rating:
3.0

Customer did not leave a comment.

Steve L. 
Rating:
2.0

I couldn't get after hours-Sunday checkin app Uhaul.com/share working on IPhone because it wouldn't recognize my location.

Bernard M. 
Rating:
5.0

I was extremely happy at the ease of pick up and drop off. It was quick and easy.

Mickey D. 
Rating:
5.0

THEY MADE IT EVERYTHING EASY WITH NO WORRYS.

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

Lisa L. 
Rating:
5.0

Staff was very courteous and kind and very helpful

James B. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

Pleased in every way! Thank you so much!

SHERRY H. 
Rating:
5.0

Customer did not leave a comment.

Kelly B. 
Rating:
3.0

Customer did not leave a comment.

Vern P. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

SHAUNA J. 
Rating:
5.0

Customer did not leave a comment.

Andrew N. 
Rating:
2.0

Customer did not leave a comment.

Sandy T. 
Rating:
5.0

The advertised trailer size is misleading. The cargo area is a lot smaller than the stated trailer size.

Logan V. 
Rating:
5.0

I'm a move helper and I always have my customers in this town and nearby go to this location. They are always friendly.

Darius L. 
Rating:
5.0

Customer did not leave a comment.

EDWARD B. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

Everything was great

Allison H. 
Rating:
2.0

The owner was not at all interested in the UHaul side of the business. Tried to give me the wrong truck ( I had to get the key off the wall right behind him) and then had to get dolly myself from the back room. Other supplies I was supposed to get were not available, and at that point I was not interested in further interaction. I was re-directed to this site the day before, and I would avoid if at all possible.

James J. 
Rating:
2.0

Terrible customer service.

Philip H. 
Rating:
5.0

Guys were super nice

NATHANIEL M. 
Rating:
5.0

Customer did not leave a comment.

Stayci B. 
Rating:
4.0

The app had many problems. Had to stop using and just use the internet browser instead. Also if I needed additional contacts or documentation to rent truck, that should have been handled way before the pick up time. The automated pick up and drop off need a lot of work

Edward D. 
Rating:
5.0

Nothing comes to mind. I used a web reservation and pickup, so I had no interaction with anyone at the site.

Greg W. 
Rating:
4.0

Customer did not leave a comment.

Andrew N. 
Rating:
5.0

Customer did not leave a comment.

Marvin M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT D. 
Rating:
5.0

Customer did not leave a comment.

Krystal N. 
Rating:
4.0

Customer did not leave a comment.

MAURICE L. 
Rating:
5.0

Interaction was friendly and very professional.

Darrel B. 
Rating:
5.0

Very nice customer service Michelle was very helpful and they had just what we needed

Jennifer J. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER A. 
Rating:
5.0

I could not be happier with this u-haul. The people were very nice and helpful

Steven T. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

Sharon J. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

Harold W. 
Rating:
4.0

Getting someone to respond for issues with the truck was impossible - get rid of your new CEO and get back to basics and responses- computer and phone calls were impossible responses

Ronald K. 
Rating:
5.0

I purchased a 70” tv box from u haul and they stated that they do not carry those boxes. I was not refunded those boxes

Brandon B. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

I really can't think of anything. I worked out of the truck for over a month and it met all my needs.

GARY H. 
Rating:
5.0

Customer did not leave a comment.

Randy M. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

GARY H. 
Rating:
5.0

Customer did not leave a comment.

cathrin D. 
Rating:
5.0

Easy to get to. All the other u haul rentals were out front so it was easy to see where you were supposed to park. We dropped off after hours and was able to easily to do the check out on line. You have to take pics so do not put your keys in the drop box till you take all of the pics needed. Ex- gas level and milage, pic of inside of truck to show how you left it and a pic of the back of the cargo area to show you didn't leave any trash/dirt/pet hair. Also to make sure you didnt add anymore scuffs to the outside. PAY ATTENTION TO EVERY NIC, SCUFF AND SCRATCH AND TAKE PICS WHEN YOU PICK UP so you aren't charged for damage you didn't do.

Krystal H. 
Rating:
3.0

Customer did not leave a comment.

Samantha S. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

very nice people

Randall L. 
Rating:
5.0

Customer did not leave a comment.

Steve K. 
Rating:
5.0

Customer did not leave a comment.

Kevin P. 
Rating:
3.0

Customer did not leave a comment.

KYLE S. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
3.0

There was an area that looked like vomit on the passenger's side. Box was left inside the cab. Is the dolly supposed to be secured instead of rolling around while the truck is moving?

Carolyn W. 
Rating:
5.0

Customer did not leave a comment.

Warren B. 
Rating:
5.0

Let them know that a dolly is extra and not in the truck.

Donna C. 
Rating:
5.0

Simple check in and check out.. Made this part of the moving process painless

Amanda M. 
Rating:
5.0

Customer did not leave a comment.

David K. 
Rating:
4.0

Customer did not leave a comment.

CYNTHIA C. 
Rating:
5.0

The ratchets to secure the front tires need lubrication. They were hard to loosen when removing

James W. 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL H. 
Rating:
3.0

Customer did not leave a comment.

Charity H. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN B. 
Rating:
5.0

Customer did not leave a comment.

Donna M. 
Rating:
4.0

Customer did not leave a comment.

April R. 
Rating:
5.0

Customer did not leave a comment.

Diane G. 
Rating:
5.0

Customer did not leave a comment.

Lynn G. 
Rating:
5.0

Customer did not leave a comment.

RANDY H. 
Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
3.0

I would recommend cleaning the trailer before letting a client use it.

Hadley H. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

Top notch,,,great place to get great service

Rodger M. 
Rating:
3.0

Charged for blankets that we didn't use. Brought it back early and still charged the same price.

Bev A. 
Rating:
4.0

Customer did not leave a comment.

Kevin K. 
Rating:
5.0

Customer did not leave a comment.

Jeff G. 
Rating:
3.0

Paid almost 2 grand and didn't receive my refund for my equipment I didn't get.

Joseph A. 
Rating:
5.0

Customer did not leave a comment.

Kimberly C. 
Rating:
5.0

Everything was great. Easy to pick up and drop off.

Gary W. 
Rating:
4.0

Customer did not leave a comment.

stephen B. 
Rating:
5.0

Customer did not leave a comment.

Eric D. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN Y. 
Rating:
5.0

Customer did not leave a comment.

Cherie F. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH S. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Bert R. 
Rating:
2.0

Make sure the maintenance on vehicles has been throughly checked before giving it to someone.

David T. 
Rating:
5.0

Customer did not leave a comment.

Tina J. 
Rating:
5.0

Customer did not leave a comment.

Terri T. 
Rating:
3.0

Although the truck and equipment itself was clean enough, the truck was obviously not wiped down at all. This is a hazard with Covid. Also, I requested an itemized receipt and was emailed a document in a format that I cannot even open. It should be in PDF format.

Michelle S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top