Customer Reviews for MNH Rentals
(U-Haul Neighborhood Dealer)

507 reviews

7367 Southmoor Dr   Fountain, CO 80817

(719) 425-2089

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: 8 am - 1 pm

Services at this Location:

Contact Us

(719) 425-2089

7367 Southmoor Dr
Fountain, CO 80817

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: 8 am - 1 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

JAVIER MANGLONA C. 
Rating:
5.0

Customer did not leave a comment.

KARIN C. 
Rating:
1.0

Our truck battery died on us. We were completely over charged for the little time that we needed it.

Victoria S. 
Rating:
5.0

Customer did not leave a comment.

TODD W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

Freddy S. 
Rating:
5.0

The lady at the front desk was nice and helped us real quick with returning the truck and getting a receipt.

ESTEFANIA D. 
Rating:
5.0

Customer did not leave a comment.

Hope S. 
Rating:
5.0

Customer did not leave a comment.

KERRY L. 
Rating:
5.0

This was not where I had initially scheduled to pick up the truck, and the 24/7 service was not functioning, so I had to "check in" again.

BRENDA R. 
Rating:
5.0

Everything was great!

ALBA P. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA G. 
Rating:
5.0

The folks were all about customer service. Kind, courteous and will to answer any of my questions.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

Devin B. 
Rating:
5.0

Mike made a smooth and easy drop off. He was very personable and was helpful after a long drive.

Susan K. 
Rating:
5.0

Personnel was very helpful and friendly ! Appreciated the service. Thank you

Arturo T. 
Rating:
5.0

Customer did not leave a comment.

ANDREW M. 
Rating:
5.0

Customer did not leave a comment.

CAROL ELAINE T. 
Rating:
5.0

I want to add that, uhaul workers should ensure trailers or trucks rented for long distances have good tires to make the trip

YAHAYA A. 
Rating:
5.0

Customer did not leave a comment.

ELAINE M. 
Rating:
5.0

The service provided by Nina and Mike is always friendly and professional. They are the greatest!! B. Kent

JOHN S. 
Rating:
5.0

A very nice couple own this location. They were very professional and helpful.

PAUL S. 
Rating:
5.0

Excellent service and friendly

Michael R. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
5.0

Awesome folks!

THOMAS G. 
Rating:
4.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

KALSEA T. 
Rating:
5.0

My reservation was changed from the location that was nearest to me. Without my input via text. Creating a difficult situation making arrangements for a pickup. The cost to me increased and became a stressful situation. Aside from the additional cost I have accumulated the representative at this location helped with the pickup processing very quickly and friendly. She was of great help in a smooth pickup.

ANGELA S. 
Rating:
5.0

Excellent

Linda M. 
Rating:
5.0

This Uhaul location is exceptional in regards to customer service, friendliness, and very welcoming!!

ROBERT L. 
Rating:
5.0

Keep up the good attitude and going above and beyond especially help me out with fuse. Really made me a customer forever

Eric Jason G. 
Rating:
4.0

Customer did not leave a comment.

Jordan G. 
Rating:
5.0

Wonderful people and business. Very quick transaction to pick up a box truck and appliance dolly. I messed up returning the truck as I didn't follow procedure correctly. They didn't charge me extra. It was a super smooth transaction and easy to return rental. Highly recommend.

ROBBIN H. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY A. 
Rating:
3.0

Too far from central Colorado Springs, esp given per mile charges

Ian D. 
Rating:
3.0

These folks were great, but for uhaul as a whole I'm VERY disappointed. We requested a truck last month for my mom to move, all of a sudden when we need it. They don't have one. They said they had one 100 miles away! I called Uhaul and they had one to rent, we scheduled it and 5 min later I get a call back saying that location didn't have one and a truck was available 30 miles away if I wanted it.... Terrible tracking of trucks and poor bait and switch tactics.

BRANDON N. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER N. 
Rating:
5.0

Nothing as far as I'm concerned.

MICHAEL P. 
Rating:
5.0

Wonderful and friendly service.

RONALD D. 
Rating:
5.0

Awesome no issues, fast and easy.

BOBBY M. 
Rating:
5.0

Staff is very understanding and kind. Great to work with. I have been using them for approx. 4 months for multiple charity moves and they have ALWAYS assisted in renting me what I wanted or finding it for me if they didnt have it. 24 hour drop off is extremely helpful. Awesome people to work with so I recommend highly. A+ organization.

JERRY B. 
Rating:
5.0

Great service real helpful , in time of need both people lady and man were there to help me in anyway possible. Thank you both for the great service. Benjamin

BENJAMIN M. 
Rating:
5.0

Amazing staff! Super nice & helpful

Steely C. 
Rating:
5.0

Very nice customer service thank you.

GARFIELD A. 
Rating:
5.0

Great Job!

PATRICK B. 
Rating:
4.0

Customer did not leave a comment.

Catherine O. 
Rating:
5.0

quick reliable and fast thank you

Kristine P. 
Rating:
3.0

Customer did not leave a comment.

DEBORAH L N. 
Rating:
5.0

Mike his Wife and their family doggie are always a pleasure to visit and drop off Uhaul equipment to. They are extremely friendly, courteous, and so welcoming to everyone.

Robert L. 
Rating:
1.0

No customer service. Very rude

ASHLEIGH B. 
Rating:
5.0

Honestly, nothing. It was a convenient pickup, the Uhaul truck was clean and ready, the checkout process easy, and the people who helped at the location were kind and easy to work with. Well done!

Logan L. 
Rating:
5.0

Great Service

WALTER O. 
Rating:
3.0

Customer did not leave a comment.

HENRY V. 
Rating:
3.0

Customer did not leave a comment.

Jeff D. 
Rating:
5.0

Customer did not leave a comment.

EVERETTE J. 
Rating:
4.0

Customer did not leave a comment.

BRUCE N. 
Rating:
5.0

The truck was clean. I inquired on service maintenance and was assured all items had been inspected. There were no issues on the 800 mile trip.

MELODY H. 
Rating:
5.0

Everything was great. Customer service and the overall service was awesome.

CHAYANNEELIAS R. 
Rating:
5.0

Very helpful and friendly staff.

Dena G. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey D. 
Rating:
5.0

Customer did not leave a comment.

Charles V. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL F. 
Rating:
5.0

When my dad and I arrived to pick up the equipment, the office was already open! We were suppose to be there at 8:30 but was early and was very pleased to see the office was ready for us. The employees were incredibly kind and polite. I was so grateful to have kind people in the morning! The gentleman who connected the trailer to the truck was fast and competent. I was very pleased with how professional this location was and made my trip much better!

Grace F. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS O. 
Rating:
1.0

Customer did not leave a comment.

Cameron W. 
Rating:
5.0

I had to drop it off at a location that was closed Sunday and Monday, cost me an extra day>

WILLIAM O. 
Rating:
5.0

Customer did not leave a comment.

Kobi C. 
Rating:
5.0

Friendly people made a pleasant rental experience.

Edward S. 
Rating:
4.0

Customer did not leave a comment.

Jordan B. 
Rating:
5.0

The staff was extremely helpful. They assisted me in hooking up the equipment and explained the contract fully. Their facility is located on their property so it is monitored round the clock and has storage if needed. Return is extremely easy as their return yard is open around the clock but monitored so I could drop off even during non work hours which came in handy since I was running late. Staff assisted in an unforeseen circumstance due to weather and afforded me time to return the equipment as well as help a family in need. Military ran facility. Appreciate all the help. The only downfall is it is located off the main street and is a small office with little parking but no business is 100% perfect. I would highly recommend to anyone.

JERRY B. 
Rating:
5.0

Customer did not leave a comment.

RANDY G. 
Rating:
5.0

The owners always give great customer service . Always friendly and I love their dog shadow !

DANIEL K. 
Rating:
5.0

Nothing. The owners were very helpful and courteous throughout the process. I will definitely come back to this establishment.

FERNANDO G. 
Rating:
5.0

Customer did not leave a comment.

CLAYTON K. 
Rating:
5.0

Customer did not leave a comment.

Aaron N. 
Rating:
5.0

Opened on time and process was quick and easy.

KENDAL C. 
Rating:
1.0

You guys ripped me off! Telling I had to have the trailer for 5 days when I told you I only needed it for 3. Then you refuse to refund me after you promised you'd refund me.

REBECCA M. 
Rating:
4.0

Customer did not leave a comment.

Douglas A. 
Rating:
5.0

All in all the best. Super flexible and very friendly and professional . Moving across states can be very stressful, but using the u box system not only saved us money but the stress of driving out a truck and trying to find a storage unit. We definitely recommend

JACK T. 
Rating:
5.0

They are friendly and were extremely helpful . We rented from them 3 times this year . I would highly recommend them

Daniel K. 
Rating:
5.0

Friendly staff

VIRGINIA K. 
Rating:
3.0

I am not very happy with uhaul in general they canceled my order and didn't notify me I had movers waiting at my house for over an hour!! The place my reservation was at was ran by some trashy looking people and the manager was very condescending and actually insinuated that I was stupid!! Then they found me a truck as far as possible and I ended up paying double what I would have if they hadn't canceled my reservation!! I'm telling everyone I know not use uhaul!!!

Audrey M. 
Rating:
5.0

Customer did not leave a comment.

MARTY L T. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Over all there is not much I can say for improvement, I had a great experience making my reservation and picking up the equipment and returning the equipment. It was easy as 1 2 3.

SYLVESTER W. 
Rating:
5.0

Always an enjoyable experience renting from this location. Staff is friendly and accommodating. Family run business and they genuinely care about their customers.

BILLY D. 
Rating:
5.0

Customer did not leave a comment.

GEOFREY K. 
Rating:
5.0

Customer did not leave a comment.

LISA J. 
Rating:
5.0

The amount of steps to check in is ridiculous. The 2nd verification needs to be done at a different time then check in. I had to hope someone was up that early to answer the phone and verify. Took 20 minutes. Very annoying!

Jamie H. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS A. 
Rating:
5.0

I have written at length to corporate regarding their aberrant policies and rude incompetent employees which made my U-haul experience costly and horrendous, but the folks at MNH are pleasant, efficient, honest and a pleasure to deal with. I am sure they would rather not participate in or benefit from corporate's dishonest and exploitative bait-and-switch tactics if they had a choice. If you must deal with this horrendous corporation then MNH would be the place to do it. My experience with them was terrific, but dealing with nearly everyone over the phone at UHaul was horrific!

BENNETT F. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth A. 
Rating:
5.0

Staff is pleasant to work with and enjoyable. Could use a little bigger office to benefit their business but overall great business. Shadow makes it a pleasant wait.

JERRY B. 
Rating:
5.0

Great service, great location and great people !

MATHEW M. 
Rating:
4.0

Customer did not leave a comment.

Corey S. 
Rating:
5.0

Customer did not leave a comment.

Hayden C. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE H. 
Rating:
5.0

The U-Haul app is utter and complete garbage. It is such a pain to use... it took me an hour to check in because it said I had no network when I know for a fact that my network signal in that area is very strong. I had full bars and 5G and it was telling me no network, I had to restart the process of returning it like 5 times... next time, I think I will go to Budget or another truck rental service just to avoid using the U-Haul App

Ernesto F. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW R. 
Rating:
5.0

Great customer service . Extremely helpful

DANIEL K. 
No reviews have been submitted for this location.

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