I had horrible time picking up the truck plus your representative was asking for my passport or work stubs 2 seperate reference. Then when i was trying to return the car the web was not taking my milage along i called customer service. It took me 30 minutes to get a representative then i guess my miles were estimated. So over all horrible experienceJohn G.
Customer Reviews for Mohave Storage at Riviera & Plaza
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.jennifer B.
Worse experience ever,promised a truck they didn't have i stock...waited an extra day, no go so they downsized truck, kept higher price, after I waited 3 days to get the TV Boxes I ordered that they had in stock... The 2 day move now was extended to 4 mores costs... And for all my trouble they gave me 20$ discount... On my future UHaul rental... Oh also I had to drive 110 miles to get my TV Boxes... Worst ever.Pierre M.
No one at drop off you guys charged my card for missing Hand dollyryan M.
Customer did not leave a comment.KEVIN G.
We were told that we could pick up at 10:00 am at a remote location.... after going there our app said we couldn't remotely get this vehicle... I called the number, drive to a different location and got the truck. I needed it at 7:00 am... they had it at 9:00.... that would even been better. My frustration is really with the U-Haul scheduling people.Robert C.
Customer did not leave a comment.Linda H.
Customer did not leave a comment.Gregory C.
Such a nightmareDarla L.
We reserved a hand truck to go with the moving truck but there not one in the truck. There were no employees there to get us a hand truck.Patricia E.