Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you for always being ready for whatever our needs may be!
TAMMY S
Rating:
5.0
I changed my reservation three times as my issues changed. The staff handled everything with the idea that my needs came first.
MARVIN R
Rating:
5.0
Customer did not leave a comment.
Richard P
Rating:
5.0
Customer did not leave a comment.
Patrick R
Rating:
5.0
NA
MICHELE K
Rating:
5.0
Customer did not leave a comment.
BRAD T
Rating:
4.0
Customer did not leave a comment.
MELINDA D
Rating:
5.0
Customer did not leave a comment.
Michael H
Rating:
5.0
Customer did not leave a comment.
ANGELIA E
Rating:
5.0
Friendly service, prompt and vehicle immaculate
Angela M
Rating:
2.0
Have a more professional setting
CURTISS W
Rating:
4.0
Don't screw up the initial reservation. You sent me to a closed business. I was already stressed dealing with the death of my daughter 2 days earlier and trying to move some of her things. This mistake was catastrophic at this time
Kevin B
Rating:
5.0
Customer did not leave a comment.
KATHY D
Rating:
4.0
Customer did not leave a comment.
LEE A
Rating:
5.0
Customer did not leave a comment.
YISHI W
Rating:
5.0
Customer did not leave a comment.
SIDNEY B
Rating:
5.0
Very simple drop-off. Thanks.
Rudranath B
Rating:
2.0
Pick up location did not connect our chains to car with tow dolly. No instructions given on speed not to exceed 55mph. Tires on car turned because no seat belt around steering wheel. I thought my car was damaged and spent an hour on phone until we were able to secure it properly. Car didn't start once at destination due to improper set up.
ANGELA C
Rating:
1.0
Watch your final receipt, take photos of your starting and ending mileage and I'd suggest you use a mileage tracker on your phone. Overcharged for mileage.
Daniel G
Rating:
5.0
Used this place over the years several times. Always professional
Gregory H
Rating:
4.0
Customer did not leave a comment.
Scott R
Rating:
5.0
Customer did not leave a comment.
LASANDA B
Rating:
5.0
Customer did not leave a comment.
JENNIFER O
Rating:
5.0
Friendly personal and fast
lasanda b
Rating:
5.0
Customer did not leave a comment.
BRUCE P
Rating:
5.0
Clear cut and nice staff. Easy return.
GWENDOLYN V
Rating:
5.0
Customer did not leave a comment.
HARRY W
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER H
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER H
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER H
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER H
Rating:
3.0
We only drive 18 miles and was charged 23 and when I asked it was I just input the information
CRYSTAL W
Rating:
3.0
Customer did not leave a comment.
ANGIE K
Rating:
5.0
Customer did not leave a comment.
GULBAHAR G
Rating:
3.0
Customer did not leave a comment.
JOHN M
Rating:
5.0
Customer did not leave a comment.
Joseph L
Rating:
5.0
Customer did not leave a comment.
GEORGE C
Rating:
5.0
Very kind nice I would recommend this place.
CALLIE M
Rating:
5.0
Customer did not leave a comment.
CHARLES S
Rating:
5.0
Customer did not leave a comment.
NEIL K
Rating:
5.0
Customer did not leave a comment.
DAVID K
Rating:
5.0
Staff was professional and courteous. Will definitely use this location again if in Wilmington.
Carol L
Rating:
5.0
Customer did not leave a comment.
MICHAEL G
Rating:
5.0
The service was great and saved me a lot of time. Thank you!
JESSE G
Rating:
5.0
Customer did not leave a comment.
Heather C
Rating:
5.0
Customer did not leave a comment.
RONALD S
Rating:
5.0
Customer did not leave a comment.
MICHAEL N
Rating:
5.0
Customer did not leave a comment.
Kenneth A
Rating:
5.0
Customer did not leave a comment.
JOANNE I
Rating:
4.0
I didn’t appreciate the surprise $25 cleaning fee at the end. I don’t remember seeing that in the pricing. I was only using the truck for a couple of hours. I’ll shop around next time.
EMMA D
Rating:
5.0
They always has a great inventory and go out of their way to help get you on your way. I use this location every time because I know I'm going to be taken care of.
SCOTT S
Rating:
1.0
Customer did not leave a comment.
Isaiah K
Rating:
5.0
Have used this location several times, always a great experience!
THOMAS P
Rating:
5.0
great vehicle and staff.
super easy!
Andrew W
Rating:
5.0
Customer did not leave a comment.
Linda F
Rating:
5.0
Great experience!
THOMAS P
Rating:
5.0
Customer did not leave a comment.
ELIZABETH R
Rating:
5.0
Customer did not leave a comment.
ANGELICA S
Rating:
5.0
Staff very helpful!
BETTY T
Rating:
4.0
Customer did not leave a comment.
DENNIS F
Rating:
5.0
Great customer service!!
TIFFANY S
Rating:
5.0
Great service!
DEVIN M
Rating:
5.0
I’m very happy with this place. I’m a returning customer
FRANK W
Rating:
5.0
Customer did not leave a comment.
Shani C
Rating:
4.0
Customer did not leave a comment.
BENNETT W
Rating:
5.0
Customer did not leave a comment.
PATRICIA P
Rating:
5.0
Customer did not leave a comment.
GARY P
Rating:
5.0
Customer did not leave a comment.
JAMI W
Rating:
5.0
Customer did not leave a comment.
Dwight P
Rating:
5.0
Customer did not leave a comment.
Christopher H
Rating:
4.0
Customer did not leave a comment.
THOMAS C
Rating:
3.0
Customer did not leave a comment.
JONATHAN K
Rating:
5.0
Not a thing
JOHN D
Rating:
5.0
Customer did not leave a comment.
Erin C
Rating:
5.0
Great customer service and very helpful.
NICHOLAS S
Rating:
5.0
Customer did not leave a comment.
JOHN M
Rating:
2.0
Trailer was very beat up.
GEORGE M
Rating:
3.0
I was trying to clean the windshield with the wipers until I realized the dirt was on the inside of the windows. It has definitely been a while since this vehicle has seen its interior cleaned in the least, a pretty low bar to set in my opinion. I cleaned the windows inside and out. And though the staff is nice enough, the office is like quite rundown and oddly a flea-market of sorts.
Alan b
Rating:
5.0
Customer did not leave a comment.
Alicia Z
Rating:
5.0
Customer did not leave a comment.
MARK M
Rating:
5.0
Customer did not leave a comment.
TREVER K
Rating:
5.0
Easy pickup & drop-off. No problems.
Christopher K
Rating:
3.0
Customer did not leave a comment.
Karen B
Rating:
5.0
Great Experience as always.
Gary C
Rating:
5.0
Nice fast friendly service.
DONALD B
Rating:
4.0
Customer did not leave a comment.
DONALD S
Rating:
5.0
Customer did not leave a comment.
James T
Rating:
5.0
we had issues dropping off at orginal location this location went above and beyond