I have been using this uhaul rental center for at least 8 years for local moves and I am never disappointed! Always clean and always in great operating condition!John S.
Trailer Rental & Towing in Wilmington, NC at Monkey Junction Sales and Rent
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Wilmington, NC 28412
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Great service!charles B.
The owner was fantastic to chat with and offered great customer service! We'll absolutely look to rent a truck from this location again for future moves... likely as soon as next month when we snag our household belongings out of storage. Thank you!Sarah B.
Owners and employees are helpful and ensure everything goes right.John C.
Agent was very knowledgeable and fast at processing the transaction. I will definitely use him again. Great serviceRobert T.
Maybe have the employees smile and greet you? All he said was â€œput the key in the box and I'll get it laterâ€ I took pictures of the odometer, and the 12 moving blankets that I rented to make sure I wasn't charged for them etc. as he didn't even get up from behind the desk to check the truck in.John W.
As always was everything was great. The van was very clean and service was pleasantKIMBERLY L.
Nothing. Great staff! I have been using this same location for years.larry K.
I had the worst experience with uhaul as a whole the location was just fine but I made My reservation a week and a half in advance for a 7 AM pick up I got there and couldn't pick up my truck because the location is not a 24 hour pick up so then I called customer service ended up having to call back four or five times got sent to another location to pick up a truck and couldn't pick up there because it wasn't a 24 hour pick up so I wasn't able to pick up my truck and tell at 9 AM I had a moving crew sitting around for an hour and a half which I had to pay for because I couldn't pick up my truck on time it was the worst experience ever and I probably will not use Uhaul anymoreGeorge E.
Great communication, friendly and honest.Miles A.
Mobile check in and return was very cumbersome and not a good experience. Had to enlist help from staff onsite due to miscalculated charges. Staff was greatRobert D.
Best place to rent a uhaul, been to this place more than 5 times, great service every time.JOSE M.
People at this location were very helpful. The problem is with the web site. Scheduling was very problematic. First time confirmed schedule, notified that the trailer would not available at this location and needed to be picked up at different locations. Couldn't pick up trailer after arriving due to web site down for hours; next time confirmed scheduled appt received, was contacted that the trailer would not be at the location scheduled and moved to another location further away and at a different time. Lastly, when checking in on line the day of the pickup, was kicked out of the process on the last step TWICE. I gave up after the second time and checked in when I arrived at the site.Anthony Z.
I would recommend, but they gave me the "oldest" trailer they had. I should have been charged only "half" price. When I returned the trailer in Gastonia, NC............the employee couldn't believe they gave me that particular trailer going the distance I was pulling.Sandra H.
He knew I was coming and welcomed me by nameDAVID C.
Simple and easy drop off and pickup :)Teri B.
Great guy in the office....wonderful serviceClark H.
Used this location before. Always very Satisfied with service. Office staff friendly and accommodatinghelen R.
They were a little understaffed but did the best they could. Very nice, respectful and knowledgeable. I have used them quite a few times and been very happy.rolyal C.
Extremely unprofessional. The older red haired man I rented the truck from greeted me, I told him I reserved a van, to which he repeatedly responded â€œI don't careâ€ and proceeded to tell me an anecdotal story about a car dealership with the slogan â€œI don't careâ€ ...ok. Then he asked â€œwhat yo name girl?â€ ...ok, I tell him my name. When I gave him my drivers license he said â€œoh hey you're actually kinda cute underneath that maskâ€. Continued to make more unnecessary small talk. Then looked at my license photo again and commented that I must have â€œhad better control of my hair that day. â€œ Not sure why any of these comments were necessary while I'm just trying to rent a van to move my shit across town. I would rather carry my stuff by hand than rent from here again.Allison S.
As far as I'm concerned there isn't anything that this dealership could do to improve their service. The vehicles are always clean they're always very polite and professional. I recommend this place to all my friends and I will continue to use them as long as they are in business.HAROLD L.
The truck was loud and run-down and the driver side door had to be slammed to close properly. The support person wasn't in the office when I arrived and acted like she wasn't aware of my reservation. She was pleasant, but seemed rushed and made a phone call to another customer while processing my registration. The rates are good and the location is convenient, so I would recommend to others, but am not sure I'll use this location again.Heather H.
Easy pickup and nice people.Stephen B.
I dropped off after it closedJENNIFER C.
Excellent service!Glen K.