Vehicle was "clean enough". Had some stuff in it that was easy enough to dispose of. Location was convenient & the staff was very nice. I'll rent again
Scott B.
Customer Reviews for Monster Smoke Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very satisfactory
Mary C.When I selected this rental online it said I could pick up the vehicle at 8:30am with my phone to check in. It said there was no need to go in the store to talk to someone. When I showed up at 8:35am and checked in with my phone, I got a message that said “the store is not open, come back at 11am.†It's EXTREMELY aggravating that they A. Advertise non-contact phone pickup and don't in fact offer it and B. They allow you to reserve a pick up time online that they don't really in fact offer.
Brad F.Quick and easy no hassle
Javier R.The cashier was not knowledgeable about filling out my info and it ate into my driving time by about 30 minutes but other than that it was a great experience
Regina H.Vehicle was very noisy during entier time. Feels like muffler was broken or leaking.
Mukesh P.Monster smoke shop was awesome and had the best customer service. It was my first time renting a truck and they made it easy and stress free. They assisted with all my needed and helped me tremendously! I definitely would recommend!
Jean H.The shop was really clean and had lots of interesting things to look at while I waited.
Margaret S.