Customer Reviews for Mooresville Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mooresville Mini Storage

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Erica F. on

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Bryan F. on

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JAMES F. on

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Utilize the app and a Kiosk to do the check in paperless. Even after I did the app check in there was still more stuff for the attendant to process and get signed.

Hobert M. on

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Herman U. on

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Steve B. on

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Super friendly assistance. Trailer towed like a dream. Love this place!

Jim H. on

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Clean windshield

Christina J. on

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Nicole was amazing! She helped me so much.

Tasha T. on

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the amount charge to my card is not correct. I was charge $181 and $118. The mileage is not correct and return date is not correct. I return uhaul the same day 20th.

Alan B. on

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Great location ang personnel.

Mark K. on

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Sara H. on

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Michael F. on

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Supurb in all aspects pertaining to the rental. Very happy with the entire experience.

W. Aaron S. on

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Danny B. on

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Again when we rented the truck in Myrtle Beach the time stamp was off by one hour and we were not told the location in Mooresville closed at 3PM. so we cannot rate the experience and we had to use the mobile app return which took 15 to 20 minutes to understand and complete. we are charges US$59.94 for an additional day that was out of our control.

Annie S. on

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Everything went well however, after looking at contract I seen there was damage that could have caused water damage. The gentleman who rented the truck to me never said anything about damage to the truck and had me to sign contract. The damage statement was on the back of contract. Thankful there was no damage. Still it would have been nice if he had told me the risk.

Beverly C. on

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Did not drive the U-Haul anywhere close to 34 miles but we were charged for 34. What a rip-off! If people can’t read an odometer they shouldn’t be renting trucks! We didn’t even go 20 miles!

ed F. on

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Janie was very helpful.

lyndel A. on

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Lounce R. on

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Robert C. on

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bevan W. on

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ADAM C. on

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very honest and trustworthy establishment - customer friendly

Regina S. on

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Out of all of my recent rentals this place was by far the nicest and most accommodating!!!

Bryan P. on

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Ken J. on

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Mikawato R. on

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TRULA H. on

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Make clear that if you are lTe on the drop off day, by a couple of hours you pay for the full day

Marvin L. on

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Luke H. on

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Jamie was really helpful and made the whole experience smooth and easy.

Preston L. on

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harriet W. on

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Ken J. on

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SCOTT C. on

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darrly L. on

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Timika P. on

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Michele W. on

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dan T. on

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Judy M. on

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joseph B. on

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The people at Mooresville mini were very helpful I would definitely recommend them

Donald B. on

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danny C. on

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Jamie was great and very attentive.

IDA W. on

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Everything was fine. Thanks

IDA W. on

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Andrew T. on

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It was perfect

JHOEL R. on

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Gayle M. on

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Great friendly service.

Stephen S. on

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Again, personnel were very friendly and easy to work with.

robin W. on

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Michael P. on

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thomas R. on

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place a clear sign as to were to drop off Uhaul and key. More lighting.

Orla P. on

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This whole process was a breeze. I would do it again in a heartbeat!

michele L. on

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I'm not sure about the weekday staff but the weekend attendant was awesome. She was alone for a Sat but informative, and rode us out the gate till the end. Agent had another customer and still took the time to do an inspection report with me on the vehicle. Go team Uhaul!!!

Shayla G. on

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Chris C. on

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this location did not have a clear drop off box location. We had to call U-Haul and ask were to drop the keys off at, which was a slit in the door that was not marked as a key drop off looked like a mail slit.

Kevin L. on

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marty O. on

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RON G. on

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Janie is excellent !!!!

Kelly L. on

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steven M. on

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Richard Y. on

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Paul P. on

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RICHARD L. on

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Excellent service

Paul C. on

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angie F. on

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She was extremely kind, welcoming and helpful!

david W. on

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William W. on

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Office computer was slow, slow. Office lady was very good however.

BRIAN K. on

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Brooke M. on

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Brooke M. on

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GARRICK S. on

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The staff was very nice and very helpful. Rick Stumpff

John S. on

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WAYNE S. on

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Kevin T. on

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John S. on

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Bradley D. on

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Absolutely nothing, the lady who helped me was the kindest and most Profesional person I've ever worked with at a uhaul store before. Will go out of my way to make sure I always rent through her from here on Out! A++++++++++

ROSS E. on

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daniel L. on

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Tires were low on air have to put air in all four one tired need 15 pounds tired should been checked only thing

DANNY S. on

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Gregory S. on

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Dropped off after hours.

James H. on

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patricia B. on

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Michael C. on

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HELEN B. on

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Jason H. on

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dylan A. on

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Excellent, way above average, customer service.

Brittany H. on

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Bill E. on

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Very helpful, quick and courteous.

Phillip T. on

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Making the reservation on line was easy. I got a phone call back to confirm the pickup location and time. They had the truck I needed and it was clean and well maintained. Location was easy to find and service fast and friendly. Great experience, thanks

dave P. on

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Everyone was very helpful and answered all questions. I will be back to rent again. Thanks Dave

GARY H. on

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Contacted ahead of time for rental to make sure all was good. Very friendly

John G. on

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All good. Zero complaints! Jamie was great.

Tamra D. on

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Absolutely loved the lady, Janie, that we dealt with...needed to add a day and she was so accommodating and nice.

Mary S. on

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GREGORY L. on

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john S. on

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Patricia M. on

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Customer Service was wonderful!

Daryll B. on

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Had a great experience both picking up and and dropping off. Janie, was very helpful and friendly. She even took me back home because I didn't have a ride home. Great experience. Thank you!

Mike S. on

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Fantastic service!

Alex W. on

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very friendly and helpful.