Customer Reviews for Motts Powersports Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Motts Powersports Inc

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John H. on

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Wesley C. on

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Sutton G. on

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Offer some chocolate at the counter.

Loretta B. on

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John B. on

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I've always been pleased with the vehicle and service at Uhaul, please continue with innovation and change that help users in times of need.

Virgilio G. on

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Friendly and great customer service

Mark M. on

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Had a big run around picking up the tralier, had to go to three locations before I finally got a trailer, even though I had already booked it on line. The last location was a twenty mile round trip.

Shirley B. on

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April V. on

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Mark went above and beyond , very helpful and knowledgable. . The stress of moving was lessened a bit by his friendliness.

Graham M. on

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Great selection of trucks/assessories! Staff is wonderful and informative about services! Wouldbuse again!

Lydia H. on

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Laurie W. on

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The BEST people to work with at Motts Power Sports

Kevin F. on

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Angela M. on

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Mark is a good man. He was very engaging and you can tell he cares about his customers needs. 10/10.

Richard B. on

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Amaury G. on

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Nothing except they need more truck

Roy D. on

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Jordan M. on

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This location is always also, great service.

Rafael M. on

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Teresa A. on

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Remarkable on customer service on the phone and face to face

Jim A. on

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The owner Darian was great to work with!

Jordan M. on

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Always great and fast service at this location

Kerry B. on

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Excellent service and a very courteous staff.

Prashanth D. on

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Nice people and Great service. They let me rent a truck in an emergency even though they were supposed to be closed on labors day.

Alicia U. on

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HE WHEN BEYOND TO HELP

Madine R. on

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clifferd P. on

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Give discounts for less than a 1/2 a day rental

Laurie W. on

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Nothing at this location but uhual and a whole has issues

Sylvia F. on

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This location is the best place in Salisbury to rent a U-Haul. Fast Clean Knowledgeable 5 stars

Vickie H. on

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Linda T. on

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Sharyl K. on

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Kimberly M. on

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Sybil P. on

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My mistake was thinking all UHaul trucks had a loading ramp. This 1 did not, but I did not ask if it did before renting.

Polly L. on

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Christopher L. on

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Jordan M. on

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Jordan M. on

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Jason G. on

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The online check-in process took 20 minutes - at least as long as if I’d stepped into an open location. I was told that check-in worked best if i did it while I was near the truck. So I didn’t start it until then, and then the pictures I was taking in the car / in the heat / outside weren’t acceptable and I had to keep retaking them - had to submit the driver photo 4 times! And each time wait for it to be approved (or not).

Kathleen B. on

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James B. on

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None at this tme.

Jerome B. on

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Geoff G. on

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Julie G. on

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Kathy M. on

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Nothing

Tony D. on

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Beth M. on

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Barbara G. on

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Kevin D. on

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Clean inside of trailers and clean accessory equipment between customers.

Lloyd P. on

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Laurie W. on

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Robert T. on

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Howard C. on

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Mark S. on

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Professional service. We received what we were promised.

Roger H. on

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DANIEL LEE S. on

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Jacob S. on

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Vera S. on

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Michael A. on

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Absolutely the best rental experience I have had to date.

William R. on

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John M. on

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Palma S. on

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The only improvement needed would be snow and ice removal. I’m disabled and it was extremely difficult and a little scary for me to walk from my car to the front door and back. The lot where the trucks are kept was so bad I wouldn’t even go into it. Other than this, my experience was top notch. The gentleman I dealt with was knowledgeable and courteous.

Jenine F. on

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Inside of trailer was not swept out. Plus store assistant did not properly connect the trailer.darien, the owner handled the situation with professionalism.

clifferd P. on

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Friendly people.

Mark B. on

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WAYNE E. on

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joseph S. on

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Good prompt service. Great people to work with.

Susan M. on

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tim R. on

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Nothing. Each time at this location. Everyone was helpful and very friendly. "Almost to the point of over talking". The guy checked and made sure everything is connected and lights working correctly. I didn't have any problems at all making a 900 mile round trip. What I didn't understand was the rate. $75. Plus tax.For four days versus $230. For one day one way?. Over all. I and my family were happy with the service. And will recommend this location when needed.

Joseph H. on

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Second time renting from Motts Powersports. Great guys! They do it right.

Jawana T. on

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The gentleman was very pleasant and enjoyable to do business with.

Bryant S. on

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marsha P. on

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Motts Power Sports offers the best service and makes sure that customers are accommodated according to their needs.

James M. on

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CHARLES W. on

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Deshonna S. on

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dallas B. on

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Michael L. on

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Laurie W. on

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Motts has always been fantastic to us!!! I dont fo anywhere else!!

john L. on

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Personnel was very polite and friendly to work with. They were very professional and helpful.

Frank G. on

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The personnel at this location was very helpful, and professional. Very good service!

rick F. on

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Again, very good customer service! Thanks!

Julie J. on

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Patrick M. on

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Great place !!! No improvements needed.

Chenaughka J. on

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Brittney R. on

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Although I was highly inconvenienced by my uhaul not being available at the location I selected online and I had to drive across town to get the uhaul he was very pleasant,professional and accommodating. Even with the crazy experience I would work with a recommend this location to anyone

Michelle W. on

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Yonatan G. on

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Poor people skills only rented the truck for 5 hours and was charged $40 extra. Worst U-Haul experiences ever. Ass soon as I walked it I should have turned around maybe it was my skin color or there just not fit to operate a business.

fred W. on

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barbara P. on

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Ronnell G. on

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ROGER L. on

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Great customer service. Equipment was in good working order. My new favorite UHaul location.

Dana L. on

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Great place to rent a uhaul! Always friendly and on time. Very helpful.

Crystal J. on

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Ronald W. on

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Shana C. on

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Christine H. on

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Amy L. on

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Nothing. We were waited on very quickly & the whole process was explained thoroughly & so I could understand.

Ralph W. on

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Not a thing

David C. on

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Clerk made my paperwork for local rental after I gave him the town and zip code of intended return. BIG problem to drop off equipment! My bad for not reading it carefully before signing, but, one would think....not going to dwell on it. 800GOUHAUL never took the line when I called at drop point. Bottom line, I'm glad it wasn't a dangerous situation as I was "on hold", more like "on ignore", for 35 minutes before just giving up and the receiving clerk said he would fix it and explain to U-Haul.