Took the trailer in quickly, unhooked it and said everything would be taken care of. I was only at the location for a total of five minutes.Bradford G.
Customer Reviews for Motts Powersports Inc
(U-Haul Neighborhood Dealer)
Salisbury, NC 28144
Services at this Location:
- Monday10 am–3 pm
- Tue–Fri10 am–6 pm
- Saturday8 am–12 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The site was great! The hours didn't fit my schedule, so I had to pick the truck up before they opened, and the app-based check-in procedure was a DISASTER!!! It took me a full half-hour to go through the process in the parking lot of the rental location before I could drive away in my truck. UHaul needs to improve their app before I'll rent from them again.Jack T.
Customer did not leave a comment.Tyler M.
Customer did not leave a comment.Robert C T.
It isn't about the location it is about uhaul company. I think that if you are picking up and dropping off at the same location and only using for one day that you shouldn't be charged a price by mile since you have to fill the vehicles back to the amount of gas that it was at when you had it.Michele B.
The only thing they could have done would be if they actually moved my furniture for me.JONATHAN P.
Everything was fine I had no problems.Yolanda B.
Customer did not leave a comment.Amy R.
Great customer service. The guy at the computer was very nice and caring.RACHELLE C.
This location is great! Something went wrong with the reservation but they instantly fixed it so I could move that day. Truck was great!DAVID L.
Customer did not leave a comment.Raymond D.
Everything was good!Robert H.
Small area but good serviceGerald O.
Mark was awesome! He made the process painless and we laughed the entire time!Rolishia A.
Customer did not leave a comment.Robert H.
Exelente service and friendly peopleFernando J.
Tabitha was really pleasant to work with.Catherine H.
Customer did not leave a comment.Amy R.
Very friendly and accommodating. Highly recommend. Would go there if needed againjim N.
The guy who helped us was very very very nice and very helpfulMorgan D.
Customer did not leave a comment.Harrison L.
Y'all are trying to charge me extra but the lady at Mott's said there was NO additional charges.Wendy M.
Excellent service and will use againHarrison L.
Can not think of anything else that could be done to make it a better experience. Service was beyond continuous and tec helpfull. I will continue to use this service location.MARLA F.
Paid for 2 day had for 1 day and they made me pay for 2 days not happy at allJAMES C.
Customer did not leave a comment.logan W.
Make sure equipment rental requested is available when making rental reservation online. Needed dolly and was not available on site not any other location. Should be a way to show availability on website during rental request.Tina P.
Have moving dollies and hand trucks available to be more ergonomic w/moving stuff.NIROSHAN F.
We have not rented in a very long time and needed a lot of guidance. We were waited on by Mark and he was very patient, polite and helpful. I hope that UHaul appreciates what an asset he is. We will go to him again if we need a rentalChloe G.
Customer did not leave a comment.Tonya D.
Customer did not leave a comment.terell B.
Customer did not leave a comment.Chase K.
Customer did not leave a comment.Linda D.
I had to go to this location because the truck I reserved was not available at the original location I chose near my home. Uhaul found this location which was the closest but was still an additional 11 miles from the original pick up point.ALIDA F.
I was dissappointed the opening hours were so late. Made it difficult to get my items moved in a timely manner.Janett H.
Customer did not leave a comment.EDWARD W.
Everything and everyone was very satisfactory.HULLEN W.
Super helpful and super accommodating.Nora S.
Customer did not leave a comment.Craig R.
Customer did not leave a comment.Abu S.
Customer did not leave a comment.Reese H.
Customer did not leave a comment.Brandy S.
Great customer service I recommend this place👍DAQUILLA R.
Customer did not leave a comment.KEN G.
Customer did not leave a comment.Chris L.
No improvement needed. Always very friendly. Will drive by other uhaul places to rent from this business. They do an excellent job at renting uhauls.Tina M.
Customer did not leave a comment.Alicia T.
Everything was greatERNEST M.
Customer did not leave a comment.Annette W.
Customer did not leave a comment.ORLANDO M.
Everything was Perfect! Will definitely rent from this location again.Valerie H.
Customer did not leave a comment.Sarah Y.
Customer did not leave a comment.Karl L.
Everything went fine with my experience. Nothing to improve or change.TALITA M.
Customer did not leave a comment.Grant K.
Just took the keys and never inspected the truckEugene H.
Visor broke off in my hand the moment I touched it. Tire pressure was low pulling out and clearly being stated on above the odometer. Obviously don't check their trucks before the next family gets it.Christina S.
Customer did not leave a comment.Jacqueline V.
Customer did not leave a comment.Melissa A.
Customer did not leave a comment.Devodavantaiye C.
Customer did not leave a comment.CHUCK D.
the owner seemed too busy to bother with a uhaul customer. the associate was nice.CHUCK D.
Customer did not leave a comment.Nicole R.
Great customer service! Vehicle ready. Process to get things set up great as well! Excellent experience!Kevin G.
Customer did not leave a comment.Phillip L.
Customer did not leave a comment.David K.
Customer did not leave a comment.Todd P.
Customer did not leave a comment.Rick A.
Customer did not leave a comment.SHIRLEY K.
Customer did not leave a comment.YAMILETTE T.
Did not open till 10am, the place I booked originally opened at 8amDavid L.
The inside of the truck was very dirty in the cab when I got it.Suwanda H.
Customer did not leave a comment.James F.
Customer did not leave a comment.ANGIE W.
Customer did not leave a comment.Jordan R.
Customer did not leave a comment.TYLEXUS D.
Clear directions on where to go to complete rental; fast and easy process; clean vehicle; would rent here again if in the areaKathleen S.
Was met getting out of the truck, very helpful, thank you.Mason K.
Inside windshield was dirty. right side mirror was loose and could not use during travel. made it difficult to change lanes as I could not use this mirror at all. Although I know there was roadside assistance available, I was traveling at night and on a time crunch.MARY V.
Mottspowers 1325 N Main St Salisbury NC 28144 Everyone was curious friendly I was give details describe on performance about the U-Haul and especially about the gas mileageTHELMA W.
Customer did not leave a comment.Michael D.
Customer did not leave a comment.WYNONA P.
While the equipment was clean, it was not functioning properly! The door mechanics was poor and I literally was almost smashed by the door, which is extremely heavy! Please check ALL aspects of equipment before renting!!!Crystal J.
Customer did not leave a comment.Denbo M.
Everything was more than perfect. Over and above my expectations. TyLAURA W.
friendly and professionalBonnie M.
Customer did not leave a comment.shirley R.
I had the best experience with this U-Haul company. The gentleman who assisted was kind, patient and explained everything there needed to be known about the rental and allowable mileage. I would recommend and will use this location again.ANNE ROSE L.
Customer did not leave a comment.Anthony T.
Very convenient. Friendly.Jason I.
Everything went well.TRACI P.
Your 800 customer service is a big problem. 1 hr an 2 minute wait, seriously?Lynn S.
The location is fine. It's uhaul & the 24/7 process that is a huge issue!!! I had to drive an extra 12 miles to pick up the truck bc the original location wasn't available. We couldn't get our things in one day & had to return the truck by 6pm to which I was late bc the check in process isn't quick & simple. I was forced to rent a cargo van for the next day to get the rest of our things. I went to get the van & it was not available!!! Uhaul has made this move extremely difficult on myself, my family & my job. I should've had this completed by yesterday but couldn't bc the items that UHAUL says are available are not!! Thank goodness for Budget rental helping us today 9/29 or many of our belongings would be left behind. I'll recommend to people not to ever use UHAUL 24/7 especially in a time crunch. Do not expect your trucks or vans to be available at the location reserved!! Uhaul company, you don't realize how this can impact a renter who has no other way to move their things. They could lose everything they've worked for because you didn't make sure your client had what they needed @ the time the needed it. Hold up your end of the contract!!! Take care of your clients!! Paid $155 for a truck that shouldn't have went over $75-$80 max!!!Jennifer G.
Customer did not leave a comment.JARED P.
The truck was very old and a death trap, it should be retired from the fleet.176k miles with no air conditioning and the steering wheel falling apart in my hands was less than ideal.Justin M.
App wouldn't allow us to make return after hoursDaniel M.
dropped off on sunday, so cannot rate personel.SUSAN S.
Location was absolutely fantastic. Highly recommendJESSICA G.
Super friendly and helpful, a great place to rent a uhaul, extremely satisfied with the friendly smiles and service, highly recommend Motts for uhaul rentalsCARLTON J.
excellent staff. goes out of their way for the customer.DOUGLAS I.
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