Customer Reviews for Motts Powersports Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Motts Powersports Inc

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Stephen B.
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No suggestions. Things went very smoothly.

JOHN A.
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Customer did not leave a comment.

Robert C.
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Timothy W.
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not open for drop off; no instructions on drop off procedure

Laura F.
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Location was good. The majority of the staff seemed very helpful. The clerk I ended up with was not. It took over forty minutes to get the keys to a truck I had reserved online. Upon leaving, when inspecting the truck, the clerk filled the inside step with watery red mud because he stepped in a puddle where he had parked it. It did not make moving any less frustrating when I had poor service and then a dirty truck (due to the clerk) that I had to clean to avoid fees.

Helen H.
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The price I got told quote over the phone never received a manager call like the u-haul representative told me.he/she will call in 48 hours never got anything

Stephen E.
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Thank you for your quick and certious service!

Rod F.
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The truck required a new battery and a transmission check. There were loose cables that caused the truck's driver display to reset multiple times when going over the smallest bump. Any larger bumps would make the truck misfire. While utilizing the roadside assistance and got a new battery, the truck needed to go into a shop. I had to call and notify my drop off location not to let another customer use the truck until it has been maintained.

Kennetha M.
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William B.
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JENNIFER V.
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Ken C.
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JOHNATHAN P.
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I paid almost $80 for this truck and didnt get to use it.....complete waste of money

Kelly S.
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Customer did not leave a comment.

Michael K.
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Excellent customer service. Have used this place twice, once to drop off a 26' truck from a move out of state to NC and recently a cargo trailer for picking up a billiard table. Could not ask for nicer folks. Very responsive to helping get set up and on the road! Drop offs have been hassle free! Very cool place with sport vehicles!

Jacques P.
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Randall S.
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Kathy S.
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TYWOLIA H.
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Christina S.
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Ralph D.
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Joshua J.
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Staff is very nice and was great to work with

Jeffrey F.
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Customer did not leave a comment.

James P.
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Very professionally run. I was pleased when they greeted me by name as I entered the building; anticipated my arrival.

Jason B.
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Guy unhooked my trailer and was very helpful.

Debra S.
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Customer did not leave a comment.

Linda P.
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Excellent customer service the associate that took my reservation was most kind

DEREK P.
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Scott P.
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joseph S.
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They staff did a great job.

ARNOLD P.
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The guys at Motts Equipment are fantastic! I've rented equipment from them on a few occasions and its always been a quick and simple process in getting what I need.

Kevin B.
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Customer did not leave a comment.

Cody K.
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I was told 120 dollars they cancelled my reservation. Then last minute had to go to a random uhaul dealer. And was charged 160 dollars instead of 120

Joseph H.
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Very nice staff. I highly recommend.

Lloyd N.
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Crystal L.
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Robert H.
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Tia B.
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Helpful and Friendly people

Julie G.
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Matthew F.
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The particular vehicle needs an alignment. Pulls hard to the right loaded or empty.

Craig L.
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Customer did not leave a comment.

Charles C.
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Great Service !

ERIC B.
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Gwendolyn M.
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Mark O.
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John L.
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Mark G.
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Was understaffed at 10am when opened. Took 45 minutes to pick up even though I was there early and had done everything online. Had to sweep out trailer before I could use it.

Alex R.
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Employees were awesome. Very friendly and helpful.

Darrell S.
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Marvella R.
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Paul H.
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John L.
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JAMES D.
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OWNERS WERE VERY NICE AND HELPFUL.

Kris M.
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George O.
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John K.
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Very helpful, Good experience. Equipment rented was in great shape.

Christopher M.
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The pick up location was fine. However my experience with the mobile check out was horrible. I opted to pick up my rental at &am however because the app or website did not work properly, I could not pick up my rental until 10am. I was over 3 hours late for my move. The app would not upload my picture. It kept giving me an error and I also kept getting an error on the website regarding my location. The overall experience was terrible and I will never use the website or app again. I would have to think very hard if I would ever use uhual again. I am very dissatisfied.

Robert H.
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Customer did not leave a comment.

John M.
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Henrietta S.
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John H.
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Wesley C.
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Sutton G.
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Offer some chocolate at the counter.

Loretta B.
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Customer did not leave a comment.

John B.
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I've always been pleased with the vehicle and service at Uhaul, please continue with innovation and change that help users in times of need.

Virgilio G.
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Friendly and great customer service

Mark M.
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Had a big run around picking up the tralier, had to go to three locations before I finally got a trailer, even though I had already booked it on line. The last location was a twenty mile round trip.

Shirley B.
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Customer did not leave a comment.

April V.
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Mark went above and beyond , very helpful and knowledgable. . The stress of moving was lessened a bit by his friendliness.

Graham M.
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Great selection of trucks/assessories! Staff is wonderful and informative about services! Wouldbuse again!

Lydia H.
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Customer did not leave a comment.

Laurie W.
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The BEST people to work with at Motts Power Sports

Kevin F.
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Customer did not leave a comment.

Angela M.
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Mark is a good man. He was very engaging and you can tell he cares about his customers needs. 10/10.

Richard B.
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Customer did not leave a comment.

Amaury G.
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Nothing except they need more truck

Roy D.
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Jordan M.
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This location is always also, great service.

Rafael M.
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Customer did not leave a comment.

Teresa A.
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Remarkable on customer service on the phone and face to face

Jim A.
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The owner Darian was great to work with!

Jordan M.
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Always great and fast service at this location

Kerry B.
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Excellent service and a very courteous staff.

Prashanth D.
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Nice people and Great service. They let me rent a truck in an emergency even though they were supposed to be closed on labors day.

Alicia U.
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HE WHEN BEYOND TO HELP

Madine R.
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Customer did not leave a comment.

clifferd P.
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Give discounts for less than a 1/2 a day rental

Laurie W.
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Nothing at this location but uhual and a whole has issues

Sylvia F.
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This location is the best place in Salisbury to rent a U-Haul. Fast Clean Knowledgeable 5 stars

Vickie H.
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Customer did not leave a comment.

Linda T.
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Sharyl K.
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Kimberly M.
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Sybil P.
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My mistake was thinking all UHaul trucks had a loading ramp. This 1 did not, but I did not ask if it did before renting.

Polly L.
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Christopher L.
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Jordan M.
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Jordan M.
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Jason G.
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The online check-in process took 20 minutes - at least as long as if I'd stepped into an open location. I was told that check-in worked best if i did it while I was near the truck. So I didn't start it until then, and then the pictures I was taking in the car / in the heat / outside weren't acceptable and I had to keep retaking them - had to submit the driver photo 4 times! And each time wait for it to be approved (or not).

Kathleen B.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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