Customer Reviews for Moulin Rouge Storage
(U-Haul Neighborhood Dealer)

1,310 reviews

3640 University Center Dr   Las Vegas, NV 89169

(702) 362-7215

Office Hours

  • Mon-Thur: 7 am–5 pm
  • Fri-Sat: 7 am–6 pm
  • Sun: 7 am–5 pm
Special Operating Hours
  • 5/24/2024: Closed
  • 5/27/2024: 7:00 am - 12:00 pm

Services at this Location:

Contact Us

(702) 362-7215

3640 University Center Dr
Las Vegas, NV 89169

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–5 pm
  • Fri-Sat: 7 am–6 pm
  • Sun: 7 am–5 pm
Special Operating Hours
  • 5/24/2024: Closed
  • 5/27/2024: 7:00 am - 12:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Customer did not leave a comment.

Wanda W 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Customer did not leave a comment.

Solomon A 
Rating:
2.0

The woman who assisted me was not friendly. She spoke to me from behind a fence. I had to give her my id and debit card and she took it to what it look like to be a shipping container/office. I felt uncomfortable with my id and debit card out of site for a few minutes. Customer service needs work.

MIRIAM I 
Rating:
5.0

Customer did not leave a comment.

Johnathon B 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
4.0

Customer did not leave a comment.

RITA B 
Rating:
5.0

Customer did not leave a comment.

TIFFANY J 
Rating:
5.0

Awesome staff!

Allua A 
Rating:
5.0

I don’t how many times I go to that Uhaul but it’s a lot and every time I’m lucky to see Kelly and she always greets me with my first name, always helpful, thank you

sidney g 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Customer did not leave a comment.

Johnathon R 
Rating:
5.0

everything was great!

Shay M 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
3.0

Fantastic rental experience (vehicle was in great condition, easy pick up and drop off). Downside was location was in a sketchy area and there was no “office” per say.

James E 
Rating:
1.0

CARLOS PAVON7024602415 CONTRACT 80032160 CCAPSCREEN1@YAHOO.COM YOU SAID INSURANCE IS 45.00 I WAS CHARGED 60.00 YOU GAVE ME THE GASOLINE LEVEL 3/4 INSTEAD. YOU CHARGED 24.00 FOR EXTRA GAS MISSING YOU WROTE 10 MILES LESS IN THE PAPERWORK . I WAS OVERCHARGED

CARLOS P 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Customer did not leave a comment.

ofer d 
Rating:
5.0

Great service.

Shay M 
Rating:
5.0

Customer did not leave a comment.

Gabriel A 
Rating:
5.0

Friendly staff members

George O 
Rating:
5.0

Customer did not leave a comment.

Sherry M 
Rating:
3.0

Customer did not leave a comment.

Ricardo S 
Rating:
3.0

The service and vehicle was great! The only thing is this U-Hul facility is located in a bad location in Las Vegas. We didn’t feel safe.

Kurt R 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Excellent service, truck in great condition, friendly team and very helpful and patientx

Shay M 
Rating:
5.0

Kelly M helped me out when everything was going wrong. She had a amazing customer service! I was upset she kept her cool, found solutions, and made the experience great! I will always be a loyal customer for my business, as long as she is around!

Nathan M 
Rating:
5.0

Everytime I go to this location, there’s a lady called Kelly, one of the nice human beings I’ve ever met, her attitude, customer service is always great, that’s why I always pick this location

sidney g 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
3.0

Customer did not leave a comment.

Ronnie L 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
3.0

Customer did not leave a comment.

Dajah S 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
2.0

Sketchy area for sure , drug addicts strung out walking around all over the place. The truck’s check engine turned on halfway through the trip giving me and my wife anxiety as we were in the middle of nowhere as we did not know if the truck would break down. U-Haul then charged us 91 extra dollars for an extra 91 miles they calculated somehow. I’m hoping they refund us that money

Craig G 
Rating:
5.0

Nothing it was perfect.

elise g 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
2.0

There were hidden fees that were discussed when I initially rented the truck. The front desk was extremely friendly

Danny P 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
3.0

Even though the agent was very helpful, I did not receive what I ordered at the reserved time. I actually had to go back home and wait for a comparable vehicle to become available.

Diane M 
Rating:
5.0

Customer did not leave a comment.

lothguard b 
Rating:
4.0

Customer did not leave a comment.

MIN C 
Rating:
5.0

Great service and helpful. Really good

tim e 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

I am always happy with the uhaul service

Juana H 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
4.0

Customer did not leave a comment.

CHRISTINE M 
Rating:
2.0

My truck…. I almost died on the way there from the brakes, not working, it’s sliding all over the road and having no control, and the check engine light blinking on and off constantly. Trying to get a U-Haul truck to service me a got even worse… I can’t believe I had to pay for what I experienced.

Tauvia A 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Good customer service and everything was nice .

Nathan B 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

This nice Asian Lady works hard for this company I can see her owning one of these locations someday God bless her 5 stars all the way is her customers service.

Charlotte W 
Rating:
4.0

Customer did not leave a comment.

Tony N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

none at this time

Miguel. A 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
3.0

Customer did not leave a comment.

marissa a 
Rating:
1.0

Terrible customer service. Not transparent about gas. And also no information before hand on where to park when you drop it off. Nasty nasty nasty customer service

Alexzandra B 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
3.0

The alignment on that truck was pure trash

Michael S 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

The management was really great. I recommend this location.

CHYNA K 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Amazing help and easy process very grateful for all the help

Teresa T 
Rating:
5.0

Customer did not leave a comment.

Tiffany C 
Rating:
5.0

Very friendly and easy going staff. I was able to request and pickup vehicles as needed in just hours. Returns were quick and fair.

Terry P 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Customer did not leave a comment.

MARIANO L 
Rating:
3.0

Get a parking lot

DeNetta D 
Rating:
4.0

Customer did not leave a comment.

Lester K 
Rating:
5.0

Customer did not leave a comment.

Raymond R 
Rating:
4.0

Make sure has more parking space to return

Katrina M 
Rating:
1.0

The area is very bad and it's a very small lot. It's only one tiny lady running this place by herself.God bless her .it however was the cleanest well manage truck I ever rented.

Charlotte W 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
3.0

Customer did not leave a comment.

DAVID P 
Rating:
5.0

Good service everything worked out nicely!

Ken S 
Rating:
2.0

CSR was very slow moving. I was there for almost 30 minutes after I checked in Online cause my truck was not ready outside of the gate!!! I have to add to extra time to my reservation because of this delay!!!

ANDREW F 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
5.0

Na

ray p 
Rating:
5.0

I loved the return process. The female agent was very nice.

Norman P 
Rating:
5.0

Customer did not leave a comment.

Alicia D 
Rating:
5.0

Customer did not leave a comment.

Victor J 
Rating:
5.0

This location always has EXCELLENT customer service & clean trucks,

Scylar L 
Rating:
5.0

Customer did not leave a comment.

christopher m 
Rating:
1.0

They close early and it’s in ghetto.

Leah D 
Rating:
5.0

Thank you. Very friendly

YOHANNES W 
Rating:
4.0

Customer did not leave a comment.

daniel s 
Rating:
5.0

Customer did not leave a comment.

Ausar B 
Rating:
5.0

Customer did not leave a comment.

Rony M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

walther p  |  Overall Experience 
Rating:
5.0

The staff, and management were very friendly. With the pandemic happening, I was late on a few payments. They were very understanding of my situation, and were completely helpful in easing my stress during the difficult time I was having. There were a few times even before the pandemic, that I had to wait for someone for about 20 minutes to open the gate so I could get to my unit. Other than that, I don’t have one complaint. It was very secure, and always very clean.

Nicholas B  |  Overall Experience 
Rating:
1.0

When i called this location the person that answered was rude and then stated when trying to cancel the unit that he didn't have anything open anyway so it didn't matter..

Tyann S  |  Reservation 
Rating:
5.0

nbghv

paris b  |  Reservation 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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