Rental process was super easy
TYLER J
Moulin Rouge Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Las Vegas, NV 89169
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I am going to talk about the location at 3025 Desert Inn road, Las Vegas, NV. I reserved a truck the night before with customer service. I was assured I could pick up a truck at 5:30am via lock box and the uhaul app. I did this because it gets HOT in Las Vegas fast and wanted to move early in the morning. I got to the location on Desert inn and when I got on the App, it said there was no truck assigned. What????? I called the 24/7 line and she found me the new place that opened at 7am.. thank God cuz the Desert Inn location opened at 10am. I will say that there were no apologies nor any kind of compensation for the mistake and loss of time. I get it they are doing their job like robots with apps and technology but want everyone to be aware that people don't really care when you are on the phone. Old fashioned in person customer service is much better. That's what I got at the new location. But I will not be using uhaul in the future.
Marsha TI had declined the insurance and was still charged $15 for it. I barely moved the vehicle in the two hours I had it and was charged $52 for gas which is insane. I’ve never had to pay this much for a u-haul. I only used it to move a furniture piece I bought.
Rocio RThe customer rep was very rude.
Gregory RBad neighborhood, no parking.
VALERIE K