Customer Reviews for Move It Self Storage Mission
(U-Haul Neighborhood Dealer)

74 reviews

2101 W Griffin Pkwy   Mission, TX 78572

(956) 205-1532

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(956) 205-1532

2101 W Griffin Pkwy
Mission, TX 78572

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Staff was extremely friendly and helpful

JUAN ALVARO JR P. 
Rating:
5.0

great and fast shortage

ESTHER ZAMORA R. 
Rating:
5.0

Customer did not leave a comment.

MANUELA DELUNA C. 
Rating:
5.0

Continue good customer service

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

DANIEL G. 
Rating:
5.0

Customer did not leave a comment.

LUIS G. 
Rating:
5.0

Customer did not leave a comment.

RICHARD H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT K. 
Rating:
5.0

Easy process and great staff at location.

Osvaldo S. 
Rating:
5.0

Customer did not leave a comment.

EVER A. 
Rating:
5.0

Customer did not leave a comment.

ESMERALDA R. 
Rating:
5.0

Nothing

Fred B. 
Rating:
4.0

Customer did not leave a comment.

Eric D. 
Rating:
5.0

Customer did not leave a comment.

Fred B. 
Rating:
5.0

Customer did not leave a comment.

Carlos R. 
Rating:
5.0

Customer did not leave a comment.

Monica G. 
Rating:
5.0

Customer did not leave a comment.

Fred B. 
Rating:
5.0

Customer did not leave a comment.

Daniel R. 
Rating:
4.0

N/a

Jaime S. 
Rating:
5.0

No comment

Daniel S. 
Rating:
3.0

The 2 dozens pads I ordered were not available. Attendant was rude when I asked how that happened. He said “that's Uhaul”. Actually he's right but that didn't help me at the time. Ive rented 8 times in the last 3 years and every time I'm nervous that my trailer, pads and dolly will be available when I've reserved. In short, Uhaul is not a reliable company and your logistic and website stink.

Kelley L. 
Rating:
5.0

Customer did not leave a comment.

Daisy A. 
Rating:
5.0

Customer did not leave a comment.

Lawrance P. 
Rating:
5.0

Customer did not leave a comment.

Fred B. 
Rating:
4.0

Customer did not leave a comment.

nemesio Z. 
Rating:
5.0

Excellent uhaul location. Quick.in and quick out. Friendly personel too.

Joshua A. 
Rating:
5.0

Customer did not leave a comment.

jesus H. 
Rating:
5.0

Easy in and out great customer service

Israel H. 
Rating:
5.0

Customer did not leave a comment.

JUSEN C. 
Rating:
5.0

Greg was very helpful and professional. It made for a quick drop off after unloading at storage place.

Reymundo R. 
Rating:
2.0

The cab and the truck itself had sticky stuff spilled on the floor. There were sun flower seed shells all over the inside of the cab.

Shannon G. 
Rating:
5.0

Service lady was very friendly and gave us excellent customer service.

Norma Q. 
Rating:
5.0

Friendly environment and great customer service

Juan R. 
Rating:
5.0

Customer did not leave a comment.

Eric W. 
Rating:
5.0

Well all went well for us.

Gerald L. S. 
Rating:
5.0

Customer did not leave a comment.

CRESENSIO L. 
Rating:
5.0

Customer did not leave a comment.

Bruce C. 
Rating:
4.0

Customer did not leave a comment.

Roger P. 
Rating:
2.0

1. Location was closed during posted business hours -- "gone to the bank" sign on door, so I had to make a second trip for pickup. 2. Location did not have a 3 1/2" drop hitch despite telling me they did when I made the phone reservation. Had to go find one at an auto parts store. 3.Trailer was clean but tires were underinflated. Did not discover this until later, so don't know if the facility has equipment to check and inflate if necessary. Chose this location for proximity to my trip origin. I will not recommend against it based upon this one and only experience, but buyer beware of the troubles I encountered.

Brian C. 
Rating:
5.0

Customer did not leave a comment.

Adan A. 
Rating:
4.0

Customer did not leave a comment.

DANIEL G. 
Rating:
4.0

i ask for one location and they sent it to other one and no mater how i ask they would not move it to the loc i ask for

oscar S. 
Rating:
5.0

Customer did not leave a comment.

OLIVER H. 
Rating:
5.0

Customer did not leave a comment.

Alana P. 
Rating:
5.0

The associatte was really nice and helpful

PAULA R. 
Rating:
5.0

Customer did not leave a comment.

Maribel M. 
Rating:
3.0

See other review.

Jose M. 
Rating:
3.0

Opening hours began at 9:00 a.m. They should open at least at 8:00 a.m. (normal hours, not bank hours).

JOSE M. 
Rating:
3.0

They r closed on Sundays so i took it back Monday morning.They charged me for Sunday to Monday.I told em u was closed an they said should of left it in parking lot.I told em ur crazy not suppose to do that,an they said yes u can an still charged me.Not right

Karla B. 
Rating:
5.0

Customer did not leave a comment.

MARGARITA L. 
Rating:
3.0

Staff very friendly, found this drop of location in passing. Not a large entrance apron but the staff very helpful in assisting with the inspection and drop of the rental

Richard C. 
Rating:
5.0

Great service Greg!

Marco C. 
Rating:
5.0

Very good experience, will use uhaul again.

Larry G. 
Rating:
4.0

Very professional and friendly.

Tommy E. 
Rating:
5.0

Customer did not leave a comment.

DANA W. 
Rating:
3.0

I was displeased with the drop off process. Initially I was provided instructions from uhaul as to where to drop off. Then i received two different text msgs telling me of two different cities to drop off. Final text said to drop off in mission, Tx, 5 CITIES AWAY FROM residence. This instruction caused me more gas expense on my personal vehicle and on the uhaul truck I rented. Uhaul may have decided where it wanted its truck, but I am and my wallet are not personnel of uhaul. I feel the company owes me at least 25.00 to cover gas for my vehicle and the uhaul truck, for this extra, fuel and time it cost me to deliver to the final place of destination. 210-393-5799

ABRAHAM R. 
Rating:
5.0

Customer did not leave a comment.

RAUL S. 
Rating:
4.0

Customer did not leave a comment.

BOBBY M. 
Rating:
3.0

The representative informed me that the furniture pads were to be folded before being turned in, or a fine would be charged. If this is in fact a policy I was not informed of this upon pick-up. If this is a policy, it should be changed as it is poor customer service!!! Big turn off in the way it was handled!!! I told the rep that its like being required to make your bed if you rent a hotel room. Ridiculous!!!!!

CHRISTOPHER B. 
Rating:
5.0

Customer did not leave a comment.

RICARDO B. 
Rating:
5.0

Customer did not leave a comment.

RICARDO B. 
Rating:
5.0

Customer did not leave a comment.

Juan R. 
Rating:
5.0

Everything was great at this mission location.

ARMANDO V. 
Rating:
4.0

Customer did not leave a comment.

SALVADOR C. 
Rating:
4.0

Customer did not leave a comment.

GARY B. 
Rating:
5.0

Customer did not leave a comment.

ALLYSON W. 
Rating:
5.0

Customer did not leave a comment.

JAVIER H. 
Rating:
4.0

free candy at the rental counter

genevieve P. 
Rating:
5.0

service was excellent at this location also.

oscar Y. 
Rating:
4.0

The clerks at all UHaul locations were exceptional. I am extremely pleased with the friendliness and customer service. Thank you very much. Mrs Dillard Ramirez

IRMA R. 
Rating:
5.0

Greg was very professional and helpful. His assistance through the scheduling of rental to day of picking up renal was excellent.

MYRA G. 
Rating:
5.0

Customer did not leave a comment.

CHO H. 
Rating:
3.0

This is NOT the location I used. I used the at 868 W Lane Ave, Columbus, OH 43221 called Campus Pit Stop. It was very good. Staff helpful. Truck was fine.

DAVE B. 
Rating:
3.0

It appeared to be a very temporary set up, or, that the location is in a high crime area and the owner must take his computer, printer, etc home every night. The owner was very helpful and assisted us, which was greatly appretiated.

No reviews have been submitted for this location.

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