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Customer Reviews for Move It Storage Alamo
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Move It Storage Alamo
Don't change pickup location the day before the scheduled pickup.
Uhaul associate was very helpful and professional, will definitely do business in this location again.
Very knowledgeable and paid attention to my needs and concerns. Excellent service, unlike the place I picked it up
I told the kid in Alamo, Tx. that I wanted to drop the truck off at PIPE CREEK, TX. When I arrived at the U-Haul place in PIPE CREEK, TX. I was told that I had to return the truck to HELOTES, TX. (20 miles down the road) or I would be charged an extra $433.00 for dropping it off at the wrong location. Give me a break, really. You have my business for the last time. When I finally got to HELOTES,TX. the people there were great.
Customer service was awesome
Very personable and helpful.
It took about an hour to get my unit and paperwork together. Your computer system was very very slow. The moving men who unloaded the truck into my unit was halfway done before I even got my paperwork. Daniel was very helpful except your computer system was so so slow.
Nothing
Maybe post an instruction sheet on the window for drop off during the covid 19 closing. I left a message on the phone number posted on the website, but did not receive a call back. Did receive an email confirming the return.
Give Daniel, the manager, a raise. His professionalism and customer service are first class. He made us feel like valued customers. We will use this location for our storage and rental needs totally because of Daniel's care.
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