Customer did not leave a comment.William H.
Customer Reviews for MPH Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I pulled in and the personnel helped me determine if we were within the allowed mileage. They helped me determine if the fuel level was at the appropriate level to return the vehicle. They opened the back to confirm I had not left anything is the box. They shared they would move the vehicle to the parking area and printed me a receipt all within a very few minutes. I will rent a u-haul again with 2 great experiences on one trip. Thank you for hiring personnel who are so customer friendly. I don't think those are traits people learn. They have developed them before and you helped them succeed. Great job I-haul. Thanks for the way you treated me!ROCKY M.
Customer did not leave a comment.James P.
Customer did not leave a comment.EMERY T.
Customer did not leave a comment.JAMES P.
Customer did not leave a comment.Scott J.
They would not hook up trailer because they didn't want to be liable. Isnt that part of there job to make sure its hooked up correctly. They didn't even watch to see if i did it really right or if help check the lights. Never had a uhaul dealership do that or say that.DARRYL S.
Customer did not leave a comment.SUSAN A.
Customer did not leave a comment.Roger W.
Called to let them know it was pouring rain and streets were flooded.. was too dangerous to drive . Was charged almost $100.00 for being â€œlateâ€ !Janna D.
Customer did not leave a comment.DANIEL M.
Customer did not leave a comment.DARRELL G.
Best way to move for sure with clean and nice running uhaul!Chris M.
Customer did not leave a comment.TAMIE R.
Friendly staffDAVID M.
Easy to access location, friendly staff, equipment is always clean and in excellent working order.DAVID M.
The price should not be higher when you pick up your uhaul.Cally P.
Customer did not leave a comment.RACHELL B.
No one answered the phone or came outside when I was dropping of the trailer.Samuel K.
Customer did not leave a comment.DAVID G.
Customer did not leave a comment.Lisa T.
Customer did not leave a comment.Christopher W.
There is nothing I can think of to make this any better. The paperwork took the longest. After it was completed, had a guy out there immediately to hook me up to my truck. Took maybe less than 5 minutes. Then I was off to Load trailer.Robert W.
Customer did not leave a comment.Jay F.
Customer did not leave a comment.Rebecca T.
Customer did not leave a comment.Stewart C.
Absolutely don't go to MPH Automotive. Does not represent the warmth and friendliness of the Piedmont community. Unhelpful... passes buck to some other place instead of taking care of customers. Besides the truck being in good condition, nothing positive to post about MPH Automotive.BENJAMIN B.
Customer did not leave a comment.Dwight T.
This was my first experience with any moving company. Very glad I picked U-Haul. Would recommend U-Haul alwaysThomas S.
Customer did not leave a comment.Teresa S.
Customer did not leave a comment.Sara W.
Not the locations fault, just will not recommend Uhaul to anyone I know. Poor customer service.Jared B.
Customer did not leave a comment.Mary M.
Had problems with using a pre-paid card (not aware of additional $100 deposit imposed by UHaul). The personnel at the pick up location were very patient and professional while we worked on getting this resolved. The two men who hooked up my car to tow trailer did an excellent, secure job. NOT happy with UHaul for having deposit policy for pre-paid card. Seems unnecessary. Money is money.Mary M.
My comment does not reflect on the location but on what I see as unreasonable charges. I find it unreasonable the charge for mileage on top of putting fuel in the truck. Your charge does not reflect actual wear and tear on the vehicle. I will look for alternative next time I have a moving need. If someone needs a Uhaul I would recommend this site but I will be hard pressed to recommend Uhaul due to unreasonable fees.PATRICK M.
Customer did not leave a comment.John R.
My experience was awesome and saved me from having to make multiple trips by completing it in one.Linda R.
Very slow customer service.Bill R.
Customer did not leave a comment.Peter W.
Customer did not leave a comment.Robert W.
See my directions above.JOE M.
Customer did not leave a comment.Toby S.
Customer did not leave a comment.Jeff R.
Picked up truck from MPH Automotuve in Piedmont, OK. They were closed the day we were scheduled to pick up and did not let us know they were closed (wouldn't have been normally). That was frustrating.James B.
Customer did not leave a comment.Ryan D.
The U-Haul place was actually closed at the time of drop off which is no big deal, however there is no signage outside the building designating where to park, so we decided to park next to all the other U-Hauls in a gravel/dirt/grass lot. The owner however felt she needed to drive up there after we had finished parking and returned the keys to tell us we were going to be charged a fee for parking in the wrong spot even though it is next to the other U-Haul's not blocking any buildings or entry ways. I just think it's a little odd for there to not be any signage designating where they would prefer returns, and yet still be rude to us for parking in the only spot we sought as acceptable and for us to be charged for that.Koby O.
Customer did not leave a comment.Brenda T.
Rental and pickup of the vehicle were both seamless and easy. The amount we paid for the rental was perfect. Thank you for everything.Christopher C.
Customer did not leave a comment.Leann R.
Customer did not leave a comment.Marcy W.
Customer did not leave a comment.Ray R.
just keep doing what you have been doing. excellent servicestuart E.
Customer did not leave a comment.BRYEN M.
Customer did not leave a comment.Lisa K.
Everything went smooth, courteous staff, mission accomplished.Gary H.
Thumbs upMark H.
Customer did not leave a comment.Brad R.
Get the processing machine fixed to make the process quicker and easier....MPH was helpful with work aroundPATRICK M.
Customer did not leave a comment.Melinda N.
Nothing, thanksSANDRA D.
Very helpful!!!!!!Sam S.
Customer did not leave a comment.BRET Z.
Customer did not leave a comment.James T.
Customer did not leave a comment.JEFF W.
Customer did not leave a comment.DOUG C.
Was really a good experience. Nothing but positive comments from me.Dane L.
Customer did not leave a comment.Todd M.
Customer did not leave a comment.Jayne T.
I understand that this is not a true U-hall establishment but putting your equipment in a dirt field does not help cleanliness. also what bothers me most is if you check my file I have rented from you three times so far this year and will have to use a trailer again in about three weeks to move my son to his new job in Enid OK this piedmont establishment charged me an additional l$10.00 for what they called a dirty interior of the trailer a shock to all who help us unload. Makes me question do I go to another company for the next rental.Steven C.
Customer did not leave a comment.gay R.
Customer did not leave a comment.john T.
customer serviceRichard S.
Customer did not leave a comment.John B.
Customer did not leave a comment.Dwight T.
Customer did not leave a comment.Dan B.
Customer did not leave a comment.TRACEY D.
Customer did not leave a comment.Angela V.
Customer did not leave a comment.Tim V.
The Truck was taken back by my sons, so I really can't rate the service as I was not there.LaDarla W.
The man was not willing to help me and could care less. Horrible customer service. So sad!!Desirae H.
Customer did not leave a comment.Cecilia S.
Customer did not leave a comment.Connie P.
Customer did not leave a comment.amber W.
Unfortunately the location was closed, so I cannot give an viable rating. The location was accessible however and I had no problem with parking the vehicle. The staff was expedient in processing the truck back into the system. Thanks.Jackson L.
The setup was not inviting as to where to park or move the uhaul. There is only one entrance, and when the parking lot is full and they are working in their body shop it is difficult to move a 26ft truck with trailer attached. The worst part that is not their fault but pass along to uhaul is I was told I needed to fold the 24 furniture pads. My thought is this must be cleaned in some manner or prepared for the next customer. I was in 100 degree heat in the back of a truck folding so I would not have an excess charge.Joshua G.
Customer did not leave a comment.Robert Dale W.
Had to go to three different stores and then had to call in to get the rebate after complaining but will use uhaul againJennifer S.
Excellent service. Friendly people.mark B.
Customer did not leave a comment.Brad R.
MPH is great. Helpful and friendly with good customer service.Eric R.
Customer did not leave a comment.JAMES R.
Customer did not leave a comment.heather J.
Owner insisted his employee hook up the car hauler to my truck. Employee didn't latch tongue to ball on truck. When loading my car, the trailer came off the truck and hit my tailgate denting it and scratching it. Owner said to contact uhaul indicating neither he nor his employee were responsible. I believe they are. I will be contacting uhaul formerly and pursue further action.STEVEN P.
Customer did not leave a comment.Thomas E.
Customer did not leave a comment.KYLE Y.
Customer did not leave a comment.FRED S.
Customer did not leave a comment.MICHAEL C.
Customer did not leave a comment.JOEL S.
Customer did not leave a comment.PATRICK M.