Customer Reviews for Mr Bid Auctions LLC
(U-Haul Neighborhood Dealer)

Rating:

5.0

Sticky floor.

Rating:

5.0

100% satisfied. Can’t think of anything to improve current business practices at this location.

Rating:

3.0

Small location, difficult to turn into with larger trucks due to giant median dividing the road Oh and by the way, the reservation somehow got put into the secondary driver’s name which was incorrect but after the hassle of picking up the truck over a long two hour delay, it wasn’t worth our time to fix it.

Rating:

5.0

Nothing comes to mind

Rating:

4.0

Good and easy experience overall.

Rating:

3.0

Just a drop-off. I used the U-Haul app and took photos as directed in that, but the app crashed before I could hit submit. I received a notice saying the trailer was successfully returned, so I didn't pursue alerting U-Haul.

Rating:

1.0

I was sitting right outside of their property stuck by a sitting train, and it took me past their closing time, and they wouldn't come back and get the truck.

Rating:

5.0

Great to work with

Rating:

4.0

Have more gas in the vehicle, there was less than a quarter of a tank! I drove a total of 6 miles and had to put gas in the truck to make it back to the location!

Rating:

4.0

Mileage.&,gas.level.were.wrong. May.need.to.check.better after self returns.

Rating:

5.0

Brandon was very helpful

Rating:

4.0

The associate that helped me was great, very empathic to my situation as to why we were needing to rent a truck. The one thing that was missed, was reminding me to replace any fuel that we used. Other than that very small issue, I would definitely recommend this location to my friends.

Rating:

5.0

Perfect

Rating:

3.0

Suggest a parking spot and make visible drop off box

Rating:

2.0

Location was hard to get to.

Rating:

5.0

It was very helpful and saved us time knowing we could return on a Sunday. The process was very easy.

Rating:

5.0

Nothing to improve. Mr Bid and his coworker were fantastic and when I returned the truck that gentleman was also fantastic! Thanks guys!!

Rating:

5.0

Before checking in the truck, the staff directed me to the closest gas station which is under a mile from there.

Rating:

2.0

There was nowhere to park the uhaul when I returned it, so I had to park it in the middle of the parking lot.

Rating:

1.0

Cancel this agent.

Rating:

4.0

I was charged 75$ for my rental because I used cash app card. I still haven’t received the refund.

Rating:

5.0

Best customer service!

Rating:

5.0

Service was great and the agent was personable. The only issue was getting out of the parking lot. There was a median strip that made it impossible to turn left and difficult to turn right. With multiple railroad crossings closed, turning right caused a significant detour for us.

Rating:

5.0

The cab smelled stale smoke. We left in 20 degree weather and blowing snow and the windshield washer fluid was frozen. Had to stop several times to clean the windshield until we reached much warmer weather. Luckily we going South, not North!

Rating:

5.0

Drop off location was just around the corner from where I live.. Personal was great... Forgot cell phone in truck.. had to use daughter phone to call They were very helpful and will recommend this location also.

Rating:

1.0

The lock box code didn’t work the place wa supposed to be open and I wasn’t I formed and it took an hour to get customer service on the phone for help and they had to get me another truck that was bigger and it didn’t have the equipment I had rented for the smaller truck, this was absolutely the worst experience I have ever had with U-Haul and no dolly no equipment I had reserved it might the move a living hell. I will never use uhaul again answer I am going to contact corporate. The way uhaul handled it was handled was so unprofessional. And never made any attempt to get the needed equipment.

Rating:

5.0

Great and speedy service, assisted with every aspect of the rental. Super happy with the pick up location person. Trailer performed well for the 2,000 + mile trip. Never a problem or concern. It tracked perfectly behind my Equinox. The Equinox hitch, complete installation with light hook up by a U-haul store in Yuma cost about $500. Which I feel was high but these days, Bidenomics has everything going thru the roof. The installation was quick, the lighting system tested well and I was pleased at the nice looking hitch. Good job! My overall satisfaction is 5 star and would recommend a hitch installation and convenient rental of their many trailers. Thank you U-Haul for a great experience.

Rating:

5.0

They were very welcoming, kind and polite. I would suggest everyone to go here because they are awesome and the truck was clean and fresh.

Rating:

5.0

Brandon was fantastic! He went above and beyond to help me and talked me through everything! One of the greatest interactions I've ever had with any representative from any business. I will definitely be back if I ever need anything related with UHaul.

Rating:

4.0

Passenger door needs fixed to latch right

Rating:

5.0

I paid for a dolly didn't get one then it stormed and everything I owned got ruined all my tvs computers kids tablets about 4000 worth of stuff got ruined then after paying 102 I was charged another 104 who charges 206 to use a truck to move never again will I use uhaul

Rating:

5.0

UHaul staff member at Mr. Bid was extremely friendly and helpful. Excellent customer care. Thank you!!

Rating:

1.0

The truck battery was completely dead when I arrived for pickup. It took over an hour for roadside assistance to dispatch a technician. After waiting an hour for dispatch, the technician said he wouldn't be there for another hour. I could not wait due to scheduling and had to cancel the pickup and book a truck for the next morning in the next town over.

Rating:

5.0

Fast and good service when picking up!

Rating:

1.0

Called day later and told them I’d have to return elsewhere. They gave me an estimated increase of around $75. You tried to charge me $650. Good thing my bank warned me and declined it.

Rating:

5.0

Nothing service was %100

Rating:

4.0

Dropped the trailer off after hours. The printed folder that the contract was in was not clear that you needed to complete the online return check in while you were at the return location. I completed the check in later from my hotel and needed that assistance of an online U-haul rep to complete the process.

Rating:

3.0

The cargo area of the truck was clean. The cab was clean but smelled disgusting. Like someone had smoked a carton of cigarettes in it.

Rating:

5.0

well organized waiting on customers is there main goal would use them again

Rating:

5.0

everything seems to be fine

Rating:

1.0

Mr. Bids was fine, but I cannot recommend U-Haul’s after hours check in or your customer service at all. Twice I called before pickup and was told that I didn’t need my order associated with my account. I showed up to pick up my truck and had to sit on the phone with CS for 47 minutes while they tried to figure out why it wasn’t working. He had me do some ridiculous things to try and get it to work. And it was all because they spelled my name wrong on the reservation.

Rating:

5.0

Customer Service very well everything went well thanks a lot I will wait from you again in the future thank you

Rating:

5.0

I no more than pulled into the lot and someone was there to greet me. He made it quick and very convenient for me to drop off and get back to what I was doing.

Rating:

5.0

U-Bid in Muncie was phenomenal to work with!

Rating:

5.0

Super nice guy! Super easy drop off.

Rating:

5.0

Jameson was friendly and very helpful

Rating:

5.0

Service was quite good.