This is not a 24 hr location!!! Set up via phone call and was informed I could pickup starting at 7 am, NOT TRUE. We chose 9 am and got there at 8:57. We were informed they don't open til 11 am but they would process it since they were there. This is 2nd time w issues w uhaul and there will NOT be a 3rd. We rented the 10 foot van U-Haul and upon starting it the check engine light came on and we were told it's fine the fluids are good if you have trouble while on the road to your destination just call the number at the top of the paperwork get service to you. We were informed that all the catalytic converter's had been removed from all the U-Haul's and had recently been welded back on, which would explain the smell of an exhaust leak. My husband who drove the unit stated the front shock or strut appeared to be blown due to vibration so bad in steering and hard to keep on the road w semi trailer passing. Said this was worse than the 26 footer.Stephanie C.
Customer Reviews for Mr Bid Auctions LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Darlene M.
Turned truck in after hours.lois P.
I'd never driven anything that big before -- would have been nice to know tips about using the mirrors, etc. My movers filled me in though before we headed out to the second location.Erin S.
Customer did not leave a comment.Shawn G.
Very friendly. Dont change a thingkimberly S.
Customer did not leave a comment.Jeffery W.
Customer did not leave a comment.EMILY F.
Customer did not leave a comment.Bryan S.
Try to make the online pickup a little faster. Same way with return Truck was fabulousDean K.
Customer did not leave a comment.david E.
Van had only 1/8 tank of gas rather than the 1/4 tank that we were told. We were told to dispute it upon return rather than at pick-up time. The return location informed us that it needed to be done at pick-up! And although we requested 12 blankets, they had just 2, so we had to drive across town to pick up the rest of the blankets.Jonathan R.
Make sure that you meet your reservation expectations. I reserved the U-Haul for 9am but it was scheduled for 11am. Luckily the owner of the establishment got it ready for me at 9:30. He was awesome but reservations was horrible and not helpful. U-Haul reservations failed my expectations.Brian D.
Customer did not leave a comment.Jeffrey N.
Supposed to pick up at 10AM. The hours say they are open at 9AM. Was very stressful as if they were going to show up or not. They showed up at 10:30AM and we were able to get the trailer. Made for a stressful morning and we had to forget about getting a head start on the packing for our daughter. With the loss of time and her graduation ceremonies we had to wait until Sunday to pack. The idea was to get this done early Friday.Bill D.
Customer did not leave a comment.Samantha R.
Customer did not leave a comment.Gretchen D.
Customer did not leave a comment.Jean D.
Customer did not leave a comment.Paul N.
Customer did not leave a comment.tina G.
Customer did not leave a comment.Deanna F.
Location was not clean, but the staff was very helpfulEric W.