This is not a 24 hr location!!! Set up via phone call and was informed I could pickup starting at 7 am, NOT TRUE. We chose 9 am and got there at 8:57. We were informed they don't open til 11 am but they would process it since they were there. This is 2nd time w issues w uhaul and there will NOT be a 3rd. We rented the 10 foot van U-Haul and upon starting it the check engine light came on and we were told it's fine the fluids are good if you have trouble while on the road to your destination just call the number at the top of the paperwork get service to you. We were informed that all the catalytic converter's had been removed from all the U-Haul's and had recently been welded back on, which would explain the smell of an exhaust leak. My husband who drove the unit stated the front shock or strut appeared to be blown due to vibration so bad in steering and hard to keep on the road w semi trailer passing. Said this was worse than the 26 footer.
Stephanie C.
Trailer Rental & Towing in Muncie, IN at Mr Bid Auctions LLC
(U-Haul Neighborhood Dealer)
Contact Us
722 S Liberty StMuncie, IN 47305
Services at this Location:
Location Hours
- Mon-Fri: 11 am - 4 pm
- Sat-Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Muncie, IN 47305
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
Turned truck in after hours.
lois P.- Rating:
- 4.0
I'd never driven anything that big before -- would have been nice to know tips about using the mirrors, etc. My movers filled me in though before we headed out to the second location.
Erin S.- Rating:
- 5.0
Very friendly. Dont change a thing
kimberly S.- Rating:
- 3.0
Try to make the online pickup a little faster. Same way with return Truck was fabulous
Dean K.- Rating:
- 2.0
Van had only 1/8 tank of gas rather than the 1/4 tank that we were told. We were told to dispute it upon return rather than at pick-up time. The return location informed us that it needed to be done at pick-up! And although we requested 12 blankets, they had just 2, so we had to drive across town to pick up the rest of the blankets.
Jonathan R.- Rating:
- 5.0
Make sure that you meet your reservation expectations. I reserved the U-Haul for 9am but it was scheduled for 11am. Luckily the owner of the establishment got it ready for me at 9:30. He was awesome but reservations was horrible and not helpful. U-Haul reservations failed my expectations.
Brian D.- Rating:
- 2.0
Supposed to pick up at 10AM. The hours say they are open at 9AM. Was very stressful as if they were going to show up or not. They showed up at 10:30AM and we were able to get the trailer. Made for a stressful morning and we had to forget about getting a head start on the packing for our daughter. With the loss of time and her graduation ceremonies we had to wait until Sunday to pack. The idea was to get this done early Friday.
Bill D.- Rating:
- 3.0
Location was not clean, but the staff was very helpful
Eric W.