Customer Reviews for Mr P's Mini Storage
(U-Haul Neighborhood Dealer)

58 reviews

5809 Larue Steiner Rd   Theodore, AL 36582

(251) 653-0147

Hours

  • Mon–Sat
    9 am–5 pm
  • Sunday
    9 am–1 pm

Services at this Location:

Contact Us

(251) 653-0147

5809 Larue Steiner Rd
Theodore, AL 36582

Services at this Location:

Hours

  • Mon–Sat
    9 am–5 pm
  • Sunday
    9 am–1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Terra D.  |  Overall Experience 
Rating:
5.0

I love this storage unit in particular they were always friendly and helpful thank you for taking good care of my items for 6 years.

ANTHONY T.  |  Overall Experience 
Rating:
3.0

Ordered and paid for a dozen furniture pads. They were not supplied

JAMES D. 
Rating:
5.0

Mrs.Norma is the best! All around sweet lady will to go the extra mile to help with whatever you may need.

Kristina N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammy S.  |  Overall Experience 
Rating:
5.0

Thanks Norma for all your help .

Dennis C.  |  Overall Experience 
Rating:
5.0

6 years with no problems at all.

ANDY G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIAN H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AUTUMN R.  |  Overall Experience 
Rating:
5.0

We moved and needed a unit closer to our new location. Very friendly when obtaining our unit and cancelling.

denise r.  |  Overall Experience 
Rating:
5.0

Mrs. Norma was the BEST!!! We built a relationship with her and are HIGHLY satisfied with her understanding, compassion and flexibility. We have already expressed positive comments within the community.

Lee Ann O.  |  Overall Experience 
Rating:
5.0

They are very nice people who have very reasonable prices on their storage units.

michelle r.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lloyd B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
1.0

Didn't have my appliance dolly or furniture dollies that were reserved. Very poor attitude from staff and unprofessional

BONNIE N. 
Rating:
5.0

Mr. P was great, however, U-Haul app wasn't. I could not use the app to check the truck out or back in. Just glad Mr. P's was able to manually do this for me without charging additional fees.

Tammy S. 
Rating:
3.0

There was a man with no shirt. He, nor the woman were helpful. I reserved a dolly and they didn't have one. I'm still waiting for a credit back to my account.

Bryanna S. 
Rating:
5.0

Everything was excellent and thank y'all

Jeremy H. 
Rating:
5.0

Customer did not leave a comment.

BETTY A. 
Rating:
5.0

Customer did not leave a comment.

Lashonda Y. 
Rating:
4.0

All of the staff was nice, but you might look into putting gravel down in the RV lot. My husband and I got stuck in the lawn because it had been rainy and we have a 4x4 Dodge Ram.

Chelsea D.  |  Reservation 
Rating:
3.0

The agent was very nice but It was a long checkout unfortunately. Also the agent there quoted the price as $195, not $83 as the Uhauls agents did. So I had to call Uhaul and pay over the phone. If I had the money, I might have just agreed with her and paid the higher price.

Michelle M. 
Rating:
5.0

Keep information on file where one doesn't have to download information on every rental, especially repeat renters

Kevin L. 
Rating:
5.0

Customer did not leave a comment.

KEVIN L. 
Rating:
5.0

One note... when I tried to get the truck back to 3/4 tank, it showed below 3/4 as I continued to put fuel in, then jumped to full suddenly

Carey E. 
Rating:
5.0

Customer did not leave a comment.

Evelyn O. 
Rating:
5.0

Customer did not leave a comment.

Debbie M. 
Rating:
4.0

Very easy going process. Had no problems at all. Would recommend highly.

lisa h.  |  Reservation 
Rating:
5.0

After reviewing and visiting multiple storage facilities, I decided to patron this location. *Professional and Courteous staff member. She (the office receptionists) was very welcoming.

WALTER H H.  |  Overall Experience 
Rating:
5.0

affordable

DINH N.  |  Overall Experience 
Rating:
4.0

satisfide

RICHARD Z.  |  Overall Experience 
Rating:
5.0

Very nice. Will use again if necessary in the future. Attendant was very pleasant and helpful.

MARY L.  |  Overall Experience 
Rating:
1.0

The location advertises that it has security cameras but failed to tell us the cameras have not been working in over a year until our unit was broke into and I asked to see video.

CLAYTON /NEELY C.  |  Overall Experience 
Rating:
5.0

I felt my property in your storage facility was safe and secure. I would definitely recommend your facilities to friends. And price was best I found for space I needed.

JUDY S.  |  Overall Experience 
Rating:
5.0

Norma was excellent in helping me in every way. From selecting storage unit to the different methods of payment.

Stephen T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Edgar R. 
Rating:
3.0

They entered my return date wrong and billed me for an extra day. Not ok at all!

Ronda W. 
Rating:
5.0

The lady that runs the place is very knowledgeable and very helpful.

DONNIE RAY B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rebecca B. 
Rating:
5.0

Customer service was great

SHELIA C. 
Rating:
5.0

great customer service. no improvement needed.

Wanda S. 
Rating:
5.0

Customer did not leave a comment.

BRITTNEY B. 
Rating:
4.0

Convenient location for drop-off, especially at night. The drop box signage could be better, but zero issues - I'm glad they were there and I'll use them again.

JAMES C. 
Rating:
5.0

Everything was very good

ELDON S. 
Rating:
4.0

Customer did not leave a comment.

KEVIN L. 
Rating:
2.0

Better communication between staff, better training for staff. Both aspects were poor. My addition of the tow dolly was not communicated to the employee who worked the saturday morning, and the employee was not properly trained on how to rent out the equipment properly.

JACOB S. 
Rating:
5.0

Customer did not leave a comment.

Darlene B. 
Rating:
5.0

Customer did not leave a comment.

CURTIS T. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER H. 
Rating:
4.0

Things were handled well. There was a warm friendly atmosphere. and went above and beyond to clear up an issue we had very quickly.

sophie W. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

LAMAR B. 
Rating:
3.0

It was ok just what I was looking for

Privacy R.  |  First Impressions 
Rating:
2.0

This location was new to U-Haul and didn't have all of the accessories such as pig tail extensions. They had to find the tools to loosen the clamps on the trailer in order to pull out enough wire to connect to my truck.

NORMAN T. 
Rating:
4.0

Customer did not leave a comment.

MARLENE P Z. 
Rating:
5.0

Nothing to approve on. They were spot on & customer service was very polite. I will definitely recommend :)

DARLINE A. 
Rating:
2.0

Ms. Norma was pleasant. The area was creepy & uninviting. Parking was awkward. Check-out was easy & efficient.

NANCY W. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

Back
To Top