Customer Reviews for Mufflers Hitches and More Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mufflers Hitches and More Inc

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DENNIS N. on

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The service was very good. I would have given the location five stars, except they were not a full service U-Haul with boxes and blankets and all the rest of the moving paraphernalia.

Crystal O. on

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Smelled like smoke on the inside and odometer was off and i took pictures of it because i tried to change it on the app and it wouldnt let me

Tabitha W. on

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I was.told.to oick.up.one place and when I got there they said it had changed. No one contacted me. I was supposed to drop off at a location that did exist. Uhaul close at 7 so I couldn't even call and ask for help. Dropped of at a location and gor several call.following day that I needed to return it. It was a mess.

Bridgette K. on

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SIMON J. on

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Jody H. on

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SALLY M. on

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Representative was great friendly, helpful, funny. Worked with him before, great experience.

Gail D. on

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RYAN T. on

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Everything was PERFECT

Gerald T. on

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MariAnne R. on

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SAVATY B. on

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Next time allow me to drop off my equipment in the location I needed it in or else monetarily compensate me for the inconvenience.

Roger O. on

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Saira L. on

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Mark M. on

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Truck was swept out but had been used for something other than furniture, it was very dusty, I had to wash the floor before use. Other than that I was very pleased with everything about the equipment.

DAWN W. on

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Eugenia D. on

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Excellent service

Tara S. on

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The equipment was really dirty on the outside (the inside was immaculate). The truck sounded like it needed a tune up. I used the 24/7 share and still had to go inside to get the key - and then the system froze and caused problems. The truck was parked so close together with other trucks that it took me 3 tries to get out. Was able to do what I needed to, but it was just an average experience.

MIGUEL G. on

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Have more trailers available. I drove around all Portland area for one and no one had one.

DORTHY B. on

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Horrible experience. I called two weeks in advance, but they gave my truck to another person. Then sent me on a goose chase. Waisted 3 hours. At the end. Did get a truck. Not a fun day. Not a good experience!!!!!

Sandra G. on

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The customer service at this location is the worst I have experienced with uhaul ...ever! I will find another option before returning to that location.

Richard N. on

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Nice large love for parking.

John C. on

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The family worked with me to ensure I had the right equipment. They had the truck pulled up and ready the moment I got there when they opened. Overall, an excellent experience from a family business.

James P. on

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Keep up the good work!

Kenneth P. on

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Ryan O. on

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Location and personnel were great, however there was one really big problem. The night before I was to pick up the dolly at the Sherwood location I was informed it wouldn't be there in time so I had to go to woodburn location instead. I planned on a very early departure (7:00, opening time at Sherwood location) for Idaho to meet landlord during business hours to sign papers. However, once I was transferred to Woodburn that why out the window. First, I showed up at 7:00 only to find out they don't open until 8:00, then by the time I got the tow dolly attached and headed to Sherwood to attach the vehicle that was left the night before, it was 8:30 and I didn't arrive until 9:15, getting on the road for Idaho about 9:40. So I was put out several hours, not to mention gas so due to your scheduling problem.

Ruth H. on

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Todd L. on

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Todd L. on

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Good people, Easy drop off. Even told me I was low on fuel after my son said we were at the correct level. They saved me from a refueling issue when my son was wrong.

robert B. on

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Brian W. on

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Very helpful and friendly.

Steven G. on

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Georgette R. on

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Mufflers Hitches and More was great. I had some trouble reserving my truck online but I called the store and everything was handled very well. The staff was very pleasant and courteous and great to work with. I would definitely come back again.

Loren C. on

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