Excellent customer service! Very pleased to have rented here. Thank you!
Morris M
Customer Reviews for Mule Town Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Owner caused me to come back to location to move my vehicle due to a fuel delivery. He later arranged for it to be delayed so I didn't have to move it. I didn't get that message so I came back. Cost over an hour and additional fees and gas. Owner should called for delay in fuel services before calling me.
Patrick HThe gentleman that checked me in and out was wonderful! I pre-filled out the paperwork online so check in was quick and easy. After i returned the vehicle and got to my new place I realized I did not have my phone. The gentleman, I wish I had gotten his name, went way out of his way to find the phone for me at his premises. Long story short, he somehow found my phone and contacted my son and my phone was on my doorstep the next morning. The effort is sincerely appreciated. Thank you so much!!!
Julie DDon’t lie about the amount of fuel that was in the truck when dropped off. Site employee offered Misleading information.
Ronald KWhen I pick up the truck the gas said I had a 136 miles to go .when I took it back it said a 134 miles to go and they charge me 13 dallors for gas. I also had the truck back a hole day early and clean.
Russell HThe manager/owner of the establishment was fast, efficient and was very friendly and engaging. It took only a few minutes to get the rental contract in place. The moving truck we rented was perfect for our needs.
JAMES W