I didn’t find the off location pick up easy. It is all online and would rather deal with someone face to face. When I got the truck home to load it the back had a lock on it and no key. I had to call and wait for someone to come take it off. The staff were helpful and apologetic. I felt bad for them. We were behind schedule in the end.
Tracey C
Customer Reviews for Multi Brands Outlet
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Only problem with the 10 inch truck it needs more foot space for taller people
Damion bBack tires were completely bald, had no choice to back up on a piece of grass tires would not move, had to call a tow, as well i put a 1/4 of tank in but they wanted to charge me extra 30$ because previously people who rented it put a little more than 1/4 of tank
MARIE B