Customer Reviews for Murphys Petroleum

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Murphys Petroleum

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Landing D. on

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Luis C. on

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Fast and efficiently*****

Robert G. on

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William S. on

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The Manager at this location was awesome. The problem was with UHaul. I reserved and prepaid weeks in advance. UHaul changed pick up locations twice and when I showed up at this service station to pick up the equipment the Owner told me that UHaul rented out the equipment from under me. After spending hours on the phone with UHaul the Owner of the service station was able to rent us the equipment after having to make an new reservation. Thank God for this Owner if we had to rely on Uhaul we would have been in a bad place. Never will I rent from UHaul again. They are incompetent.

Jodi C. on

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Robert M. on

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Steven L. on

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It exceeded my expectations

Sarah A. on

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I was first off horrified that they didn't have any (and when I say "any" I mean they didn't even have moving pads) of the dollies I reserved. I have a lot of extremely heavy furniture that required these and was forced to improvise. I was not given a warning this was going to happen either. I was also not warned that if you pay in cash, they make you pay an extra $100 as a holding fee. The people at the pickup were sympathetic enough, which was nice, but uhaul, in my opinion, needs to adhere more to what the customer requests and needs to put some sort of warning somewhere indicating the extra $100 if paying in cash.

Robert G. on

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Alan L. on

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Maurice B. on

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Janice D. on

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The attendant was a bit overwhelmed having to service me and pump gas. He was told that the priority was gas customers so we had to wait a longtime.

Shawn Y. on

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BARRY W. on

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Very slow process to get started. Otherwise very good

Deborah M. on

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Gaurav Y. on

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My U-Haul got accident and I return it , unfortunately it got damage in 15 min and I return it back within. 15 min, then why did they charge me the returnal cost and without giving me the next car

Travis M. on

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ART F. on

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Mr Murphy should be a trainer for Uhaul locations. He is knowledgeable and helpful.

dennis D. on

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My Reservation was made in Worcester, Ma and they sent me 40 Miles away for a pickup and I had to wait almost 90 minutes as there was only a single person that had to keep pumping gas. The Equipment was old without any Cruse Control so it make the trip very hard. Also the equipment struggled to get up to speed even empty, and was even worse when packed.

Katelynn T. on

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They were great! Even with having problems they were very helpful! Good service!

Michael L. on

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Very friendly I would definitely recommend them

Michael B. on

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It's a gas station and there is only one worker so everytime sometime pulled in for gas, he had to do that. Lot of waiting around because of that.

Nicole G. on

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Tony G. on

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Lois M. on

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Have the paperwork processing done before the customer gets there.