There was a confusion with my original order and I was sent to the wrong location to pick up the truck (Natick). The associates in Natick confirmed with Blackstone that the truck was there. When I checked in she was ready for me, pleasant, and accommodating. Vey good experience.Juanita L.
Trailer Rental & Towing in Blackstone, MA at Blackstone Automotive
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Blackstone, MA 01504
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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I was delayed en route, and had to keep the trailer for an extra day. I searched everywhere on the website and the contract but found no links or instructions on how to report this to you. All I found was a link to send a message to the receiving facility, which I did. However, corporate apparently didn't know that since they called me on the original due date. It would be helpful if you addressed this directly on your website and/or in the contract paperwork.Keith A.
Doing the reservation on the cell phone was a long tedious process. I would never do it that way againKenneth E.
The owner and staff was very helpful and friendly.Randy L.
Thanks for your help ??YESSENIA D.
They were fantastic!!! I treated so well. The owner treated me with such kindness and respect. He educated me when I was unsure about hauling the trailer. They really went the extra mile and made me feel like family. I wish I lived close enough to use them as my always mechanic. Honest, kind, hard working, and going above and beyond my expectations are the words I'd describe them with. I would go back here in an instant.Marcia A.
The owner of the establishment was very rude and tried to cancel my service because I had a question about my receipt.Giselle A.
Yes Blackstone Automotive went above my expectations also as they called me next day when they opened and said it was in the lotjim R.
Excellent in person experience. Smooth front and tail end of the transactionRANDY C.
I think the hand truck should be included in rental priceDAVID F.
Everything was great!Cheryl H.
Everything was great! The owner really knew what I needed and had everything ready to go!! This is my second time renting from here and will keep coming back!! Awesome people!!Andrea B.
Awsome no improvements needed. Fast and friendly serviceraymond M.
I had no interaction with this facility as I used self-service pickup off-hours. I would strongly recommend avoiding self-service pickup.Eric H.
Overcharged for gas. Put gas in before drop off. Only went 12 miles and they charged me for 4 miles of gas when it was over the amount at drop offCasandra N.
Everything was perfect. The staff at the location were awesome!!!Andrea B.
Very efficient and professional. In and out in less than 10 minuresJohn M.
Prompt, professional, in and out in 10minsJohn M.
Excellent, personable, informative service. Best experience I have ever had with U-Haul.ralph H.
My issue was with Uhaul- not the location from which the uhaul was picked up. When I was selecting a truck to reserve online, it was not clear that this was an "in-town" rental. This was not mentioned anywhere until I received the contract on my phone AFTER I had picked up the truck- and even then it was not obvious until I attempted to drop it off at a different location. As a first time Uhaul user- I was seriously confused and inconvenienced. I don't want this to reflect poorly on the place which I picked up the uhaul from- which was great. The truck was waiting and ready to go, even though the business was closed and on vacation.Alyssa W.
Everything was easy and the people were extremely helpful. Our move was smooth and easy and we are very happy with our experience! Thank you!Cynthia M.
I am very happy with the service. Staff was very nice and helpful and went out of their way to make sure all my questions and concerns were addressed. I will definitely use this location in the future.Krystyna M.
There is nothing to do to improve in the customer experience that I had. Blackstone automotive is a great place and I will recommend anyone to them!JULIE L.
The woman at the desk of the place is very nice and generous!JULIE L.
Thank you to Blackstone Automotive for making my moving nightmare so much easier. You guys are the best!rebecca A.