Customer Reviews for My Mechanics Place

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of My Mechanics Place

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Roger M. on

Rating:

Customer did not leave a comment.

Tiffany C. on

Rating:

Customer did not leave a comment.

Rebecca E. on

Rating:

Completely dark, no parking lot lights. Felt unsafe.

Joannelouise G. on

Rating:

I needed to rent an appliance dolly, but the U-Haul site wouldn’t let me get to that point without renting a vehicle. Had to go there in person, they reserved the dolly for me, folks were very helpful

Vaughn G. on

Rating:

When picking trailer up the employees were more interested in discussing what they wanted to order for lunch than helping a waiting customer. Employees were quite annoyed that I didn't unhitch the trailer myself when returning it. It was like they were doing me a favor by doing their job. The vehicle transport ramps were hard to unlock, especially since one of the ramp stops was missing a bolt and wasn't functioning properly. Equipment was in piss-poor shape. I will do everything to avoid ever going back to this location. Worst U-Haul store I've ever been to.

Fahmi I. on

Rating:

Already excellent

Theresa B. on

Rating:

Customer did not leave a comment.

Luiseduardo H. on

Rating:

Customer did not leave a comment.

Gene S. on

Rating:

Awesome location !! Staff was exceptionally helpful will be back and will be recomending to everybody I know. Thanks!!!

Charlesjoseph U. on

Rating:

Customer did not leave a comment.

Joanelizabeth M. on

Rating:

Customer did not leave a comment.

MATTHEW L. on

Rating:

The truck got the job done, however, the brakes were worn out. The inside of the truck was disgusting. It was obvious that the truck had not been maintained.

larry T. on

Rating:

GOOD PEOPLE !!!

joan M. on

Rating:

Nothing - already doing a fantastic jobs!

Brain O. on

Rating:

Customer did not leave a comment.

Wayne K. on

Rating:

Customer did not leave a comment.

Joyce L. on

Rating:

We had quite the fiasco with our original reservation, the app that wouldn’t work, the original location being closed earlier than they were supposed to, the call center reps giving us conflicting information, etc. etc. This was after our daughter had issues with her uhaul reservation and the app a week or so ago so we were already a little hesitant about what might happen. It was so frustrating and we thought we were going to have to change our move date. BUT then we found the location on Plymouth Rd in Livonia that was open until 8pm. We got there at 7:45 and he saved the day! He suggested a better and more economical plan, was super nice and helpful, and it all worked out. If we use uhaul again, we will use this location.

Thomasgeorge F. on

Rating:

Nothing to improve. Everybody was great.

Kevin M. on

Rating:

Customer did not leave a comment.

megan G. on

Rating:

Truck was old over 100,000 miles. The vehicle hauler I received did not have working lights. The chains did not have the rubber clips to secure chain on car. I never received the dolley I reserved and paid for.

Wayne K. on

Rating:

Customer did not leave a comment.

Phillip W. on

Rating:

Again, nothing.

Robertwilliam G. on

Rating:

I rented the trailer for less than 5 hours. Maybe a discount or reduced rate for short rentals. Some other rental companies do that.

Aniekan A. on

Rating:

Customer did not leave a comment.

KIMBERLEY O. on

Rating:

The man at the front counter was rude and did not help with anything. He accused my husband and I of stealing equipment that his employee never put on our rental truck. The location was filthy and had no ventilation. This was an auto garage, U-Haul should NEVER have allowed these people to become an affiliate. We will never use U-Haul again, especially after being accused of something we did not do. The guy was trying to make an extra buck, bad business! Poor moral compass.

Patrickcharles R. on

Rating:

All is good! Would use them again.

adam A. on

Rating:

Inspect the vehicle before renting it.The one I got has power steering wheel problem and no A/C!

Daniel H. on

Rating:

We had some trouble with picking up on the app, which set us behind schedule.

Pauledward K. on

Rating:

Customer did not leave a comment.

Josephedward R. on

Rating:

They were very pleasant and helpful with my trailer rental. I would go back in the future.

Julio C. on

Rating:

Customer did not leave a comment.

Kelley D. on

Rating:

Provided great customer service, very friendly