The parking lot needs to be better lit in the evening for after hours drop off. Also the lot is somewhat dirty/muddy.
Stephanie D.
My Mechanics Place
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Livonia, MI 48150
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Customer Reviews
- 4.5 Average Customer Rating
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I purchased insurance and was fully covered but still was charged a fee for damage made by accident- after 2 weeks a received a receipt indicating extra charges. No call no explanation Poor service , rude representatives , not helpful Told me the system was down made me wait for 1 hour and then manually entered my visa # for the extra charges
Jereer T.The only bummer was I didn't have a right turn signal or a brake light. It was an LED system so I wasn't about to try to fix it myself. I did let them know when I turned it in but it didn't work from the time I rented the trailer they said I had all my lights, but as soon as I got home, they weren't working on the right side. The running light was but not the brake or turn signal. Other than that it was great and I didn't get pulled over so cares, but I would look into that.
keith A.The team that took care of me were professional and were very helpful making sure I got the right truck, setting up a pick up time and getting the keys for the I needed it. Thank you to Jordan for helping me with insurance. I would rent a truck from this team again
scott H.Nothing needs to improve. Everything went well.
PLYMOUTH H.