Customer Reviews for My Storage
(U-Haul Neighborhood Dealer)

40 reviews

1923 N Sam Houston Pkwy W   Houston, TX 77038

(281) 272-0519

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(281) 272-0519

1923 N Sam Houston Pkwy W
Houston, TX 77038

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything was great

VANESSA R. 
Rating:
5.0

Customer did not leave a comment.

Darryl D. 
Rating:
5.0

Truck was ready on time and staff was personable!

Claudia C. 
Rating:
5.0

Customer did not leave a comment.

Kiaira W. 
Rating:
3.0

Older Truck with check engine on

carlos V. 
Rating:
5.0

My sales agent was extremely nice. Keep up the good work

Kimberly J. 
Rating:
5.0

Customer did not leave a comment.

Sergio A. 
Rating:
5.0

Customer did not leave a comment.

SERGIO M. 
Rating:
5.0

Excellent customer service from Doug.

Kim M. 
Rating:
5.0

Customer did not leave a comment.

Angela O. 
Rating:
5.0

Easy in and out

Jared H. 
Rating:
3.0

Forgot the dolly we paid for and told us it would get credited at the drop off point but the drop-off dealer said that he could not do it they can only be done at the pickup time so we would not receive a refund for the money we spent on the dolly but we never received... very disappointed in the service.

Geneva T. 
Rating:
5.0

Customer did not leave a comment.

Randy C. 
Rating:
5.0

Manager was very helpful and friendly.

Linda W. 
Rating:
5.0

The lady was very pleasant and helpful.I would definitely use that location again.

Charolett C. 
Rating:
5.0

The only thing I could think of is a later closing time but with the service and how organized things were I wouldn't really complain about that,

Charlotte S. 
Rating:
5.0

Mrs. Suzi was awesome. She was extremely helpful and she gave me and my girlfriend a hug. She definitely made my day.

Kentley D. 
Rating:
5.0

The customer service that you offer in this location is outstanding.

JORGE A. 
Rating:
5.0

Customer did not leave a comment.

John N. 
Rating:
5.0

we could not use the truck because it did not have a lift or ramp

RONALD N. 
Rating:
4.0

Horrible customer service over the phone has to go to three different locations just to get a truck I spent more money time energy and gas finding and getting a truck then actually using your rental

SHAHANNA P. 
Rating:
5.0

Ms. Ray was absolutely wonderful she took such good care of me. I love this location it was clean and not dirty like other locations that I have been to.

CHANDRA G. 
Rating:
4.0

Customer did not leave a comment.

STEVE W. 
Rating:
5.0

I love mrs.susan she was very nice and she was very friendly a good business lady and I salute her.

SHARITA B. 
Rating:
5.0

The customer service was excellent. The management team made sure I had everything I needed. They went far beyond and for that they are greatly deserving of this recommendation.

JASMINE P. 
Rating:
5.0

The people were kind, made me feel so welcome and so friendly, I will tell others, if ever anyone need to see GOD, then come here, so I say thank you, I was truly blessed.

DEBORAH J. 
Rating:
3.0

Customer did not leave a comment.

SHANIQUE W. 
Rating:
5.0

Customer did not leave a comment.

OLGA M. 
Rating:
5.0

Customer did not leave a comment.

larry B. 
Rating:
5.0

Customer did not leave a comment.

peter O. 
Rating:
5.0

Fast and friendly service.

Lisa B. 
Rating:
5.0

I've been renting truck at different locations but this one is the best, Greg and Susanze was very helpful and kind. I'll be back!

tuan N. 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER K. 
Rating:
3.0

When I get in at this location smell to cigarette, people smoke inside.

DANIEL O. 
Rating:
5.0

Suzanne and her husband were very helpful, kind and accommodating. I look forward to recommending to anyone needing to rent Uhaul vehicles in that area.

NORA N. 
Rating:
4.0

Customer did not leave a comment.

CARLOS R. 
Rating:
5.0

I went to the Uhaul store located at 1923 N. Sam Houston Parkway in Houston, TX. 77038. Customer service was phenomenal! I was very, very satisfied with the experience as well as the cleanliness of the vehicle and materials that I used. I will tell everyone who needs this service to go to THIS location!!

Willie K. 
Rating:
1.0

be there when refunds are inoder.never got our refund.because no one is never there.and will not contact us after calling and leaving messages.

KENNETH T. 
Rating:
3.0

Customer did not leave a comment.

Rian W. 
Rating:
5.0

Customer did not leave a comment.

VINCENT A. 
No reviews have been submitted for this location.

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