Nothing. The person I spoke to there had a little trouble filling out some of the forms, but that issue was resolved with a phone call.
MARK MILLER
Customer Reviews for NYIC Business Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Returned when place was closed but very easy
Maryann SarroEasy transaction. The vendor had the truck prepared and ready for my arrival. The manager was professional and ready for my pick up time and I was on my way in a few minutes. Made the task of moving that much easier. Thank you.
Veronica NicholsonI have dropped off Uhauls at this location before and had the same excellent experience as I have had in the past.
ANDREWS YELLENJust keep up the good work
Gladys RatchfordGood
yesenia reinoEasy quick friendly drop
CARL HENSELNothing required
John DulmovitsJrNothing. Wonderful customer service. Clear, concise and thorough. Very clean vehicle
Victoria ThomasI have rented U-Haul trucks three times for my move. That said, I prefer U-Haul depot locations to the neighborhood type.
RICHARD HERMAN PAHLKEThe manager here was the absolute sweetest and kindest. I would recommend this location just based on his professionalism alone. Not to mention he also had the equipment well kept and accessible. All around great and seamless experience.
MARIELYS CRUZEverything was great!!!!! Manish was wonderful and so helpful. He made the experience just perfect .
Karen GardnerMore staff to accommodate I haul customers. Clerk was doing double duty I haul business as well as gas station convenience store business. Very polite and courteous but interrupted
Joseph ScottI will never use Uhaul again...it's not NYIC to blame, my communication was solely with a Uhaul representative becuase of your new "Neighborhood Dealer" system. I got completely screwed yesterday, no phone call/no email, no attempt on Uhaul's end to rectify it. Even after the rebate I'm supposed to get, just wouldn't use Uhaul again. Pathetic, at best, customer service.
Christopher MinarichBoth the location and the people staffing it made me feel unsafe
Eric WagnerNothing great experience thank uou
Gregory Pascucciexcellent service from Manny - friendly and helpful
Sheila Brown