Customer Reviews for Nanton Gas Plus
(U-Haul Neighborhood Dealer)

126 reviews

2503 20 Ave   Nanton, AB T0L1R0

(403) 646-2011

Hours

  • Mon–Fri
    7 am–8 pm
  • Sat–Sun
    8 am–8 pm

Services at this Location:

Contact Us

(403) 646-2011

2503 20 Ave
Nanton, AB T0L1R0

Services at this Location:

Hours

  • Mon–Fri
    7 am–8 pm
  • Sat–Sun
    8 am–8 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Linda H. 
Rating:
4.0

Customer did not leave a comment.

Shelley P. 
Rating:
5.0

Customer did not leave a comment.

Rick K. 
Rating:
1.0

Hold down strap broke while hauling the vehicle causing it to come partially off the trailer. There was significant damage to the front of the vehicle and damage to the trailer. If the vehicle has broke free there quite possibly would have been injury or fatality to an innocent person on the highway.

Randy T. 
Rating:
3.0

Customer did not leave a comment.

Wayne S. 
Rating:
5.0

Very very nice accommodating gentleman

Leslie K. 
Rating:
5.0

$.79 is a lot to pay per km especially when I need to pay for the fuel as well. That sucks

chuck S. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN B. 
Rating:
5.0

Customer did not leave a comment.

Shamus T. 
Rating:
5.0

Clean the trailer inside

terry L. 
Rating:
1.0

When the next customer reserves equipment don't give it away to someone else. Actually have it there and give it to them. I drove 730km's to pick up a 20' truck and auto transport and there was no auto transport there for me when I arrived. Then I had to get a hotel that I didn't plan on getting, I had to drive the next day to an alternate location 80km's out of the way (160km's both ways) so I burned extra fuel and lost extra time. All that uhaul did was give me the auto transport for free. They promised me that an agent would call me within two days and see what else they could do. But nobody ever called. I'll never use uhaul or recommend them to anybody again.

Josh K. 
Rating:
4.0

Customer did not leave a comment.

LINDA V. 
Rating:
5.0

Very nice service

Dorian L. 
Rating:
5.0

Awesome customer service, very fresh!

Bill C. 
Rating:
5.0

Customer did not leave a comment.

Dana B. 
Rating:
1.0

The unit was dirty inside and out. Had to clean all windows and mirrors before I could even drive it. Unit was dirty on the outside and covered in dead insects. Cab floor was also dirty with spilled cat food on the floor along with other debris. Cargo floor was also dirty, not swept out.

gavin W. 
Rating:
5.0

Customer did not leave a comment.

Shawn P. 
Rating:
5.0

Customer did not leave a comment.

Tracey S. 
Rating:
5.0

Nothing. Excellent staff at this location.

Debra S. 
Rating:
5.0

Agent was more than accommodating to provide me with a truck in an emergency situation. He got me on the way in great time

Stan I. 
Rating:
5.0

Within 20 miles of travel the"check fuel cap: light on the vehicle came on. I talked to roadsie assistance and was allowed to continue. When fueling the vehicle about 12 litres of fuel was spilled. I felt that there was a leak in the top of the fuel tank. This leak could have created the "check fuel cap" problem.

Robert W. 
Rating:
5.0

Nothing!

Carl Z. 
Rating:
5.0

the fellow did an excellent job in helping getting the trailer on the hitch

Robert W. 
Rating:
5.0

Fantastic caring employee

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

brandon S. 
Rating:
5.0

There is nothing I can recommend the location is top notch !

Jenniferl W. 
Rating:
5.0

Great customer service

david timothy A. 
Rating:
4.0

Customer did not leave a comment.

John G. 
Rating:
5.0

There was garbage behind driver seat but otherwise very clean

ROBERT B. 
Rating:
4.0

Customer did not leave a comment.

andrew S. 
Rating:
1.0

Owner of the business was rude as hell . His worker was ok.

Robert G. 
Rating:
5.0

Great staff

ROBERT B. 
Rating:
5.0

Unfortunately I did not use the car dolly after all and was unable to cancel within the 1/2 hr of booking!! Is it possible to get a future credit in lew of not using or even picking it up??

PAUL S. 
Rating:
5.0

Drop off was a day and painless. I am glad at least one location cares about the customer.

Terry B. 
Rating:
5.0

Customer did not leave a comment.

Paul G. 
Rating:
3.0

Customer did not leave a comment.

Eugene E. 
Rating:
5.0

Customer did not leave a comment.

Nolan H. 
Rating:
4.0

Customer did not leave a comment.

Joanne M. 
Rating:
5.0

Customer did not leave a comment.

DARRELL B. 
Rating:
3.0

Customer did not leave a comment.

BLAINE R. 
Rating:
3.0

The man at this location was very helpful in trying to assist us with a discrepancy with an overcharge on our uhaul. This man was very helpful but the main Uhaul company was difficult to work with. We were promised 10 free days to move our uhaul to be parked at the Nanton location after they changed our drop off location from Lethbridge to Nanton. Then we were not given our promised free miles either. It was a pain to solve, but the end result was positive and we got a discounted rate for our troubles. So in the end it all worked out.

dani L. 
Rating:
5.0

Great location and great people over all

Nancy E. 
Rating:
4.0

Customer did not leave a comment.

David K. 
Rating:
5.0

Customer did not leave a comment.

jerry M. 
Rating:
3.0

Customer did not leave a comment.

donna C. 
Rating:
2.0

Customer did not leave a comment.

Franz N. 
Rating:
5.0

Customer did not leave a comment.

Tyler P. 
Rating:
5.0

The agent at this location was most helpful, friendly, and informative. he was the best.

LOREEN F. 
Rating:
5.0

Customer did not leave a comment.

Sherri G. 
Rating:
5.0

Customer did not leave a comment.

carole H. 
Rating:
5.0

The agent for uhaul was great. Uhaul as a company is complete shit and I will never rent from them again.

Rissa N. 
Rating:
5.0

Customer did not leave a comment.

Andreas S. 
Rating:
4.0

To improve for the next customer, you can ensure that all the information recorded in the contract is correct. (Specifically speaking about the amount of fuel in the equipment at the time of pick up.)

John D. 
Rating:
5.0

Customer did not leave a comment.

Denis H. 
Rating:
5.0

Customer did not leave a comment.

Lynn F. 
Rating:
3.0

A definite language barrier was an issue, especially for my elderly father in law. The way things are done electronically is 100% frustrating, I had to use my personal phone to do his transactions which caused even more confusion. The drop off date turned out to be wrong, and even though it was dropped off 3 days earlier than was written, there was no rebate. U-Haul used to be a great thing, not so anymore.

frank D. 
Rating:
5.0

Customer did not leave a comment.

Bryan E. 
Rating:
5.0

Customer did not leave a comment.

Philip C. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Process is redundant. First you book on line and enter everything, TWICE, Then at the location, they do it all again TWICE.. What is the use of booking on line>

Ginetta C. 
Rating:
5.0

All good

Gary H. 
Rating:
5.0

Was perfect

Gary H. 
Rating:
4.0

Service provided was very quick, with no messing about, like some other U-Haul places.. will certainly use this location again if needed.. vehicle was almost new.. thanks again..

Philip G. 
Rating:
4.0

Customer did not leave a comment.

GRANT M. 
Rating:
5.0

Rates per km a little high.

ron M. 
Rating:
4.0

Customer did not leave a comment.

Bob S. 
Rating:
3.0

We didn't know where to leave the key. Nothing was labeled.

Colleen B. 
Rating:
5.0

Poor vehicle. No proper brakes, handbrake warnings pop up and won't stop when running around 110 cobtinous

Joseph S. 
Rating:
3.0

Only problem I had was picked up and returned trailer in less than 4 hours but was charged for the whole day.

Howard R. 
Rating:
5.0

Customer did not leave a comment.

JOHNNY N. 
Rating:
5.0

Customer did not leave a comment.

Debra D. 
Rating:
2.0

Only because uhaul has a Monopoly on the market. The service was questionable. The unit was covered with snow. Took a while to get the contract cleared up. There were discrepancies. The clerk was overwhelmed.

Charles L. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

The operator of this facility is fantastic. I have tried in the past to rent but this is the first time im Able to get a Piece of equipment ... he needs equipment all the time most times nothing here .

Jennifer W. 
Rating:
3.0

All vehicle trailers were fitted with 4 plug connections which do not support assisted breaking... How is it safe to transport a heavy load without trailer breaks..

Mathew W. 
Rating:
1.0

Let then rent from from the location they choose not where you randomly sent them

Heavenleigh V. 
Rating:
3.0

Customer did not leave a comment.

Mark E. 
Rating:
3.0

Customer did not leave a comment.

teagan G. 
Rating:
5.0

Customer did not leave a comment.

Blair S. 
Rating:
5.0

Customer did not leave a comment.

nick C. 
Rating:
3.0

When I arrived I let the few costumers go ahead of me knowing that I would take more time with service. I was then asked to Step back so customers could be served faster. After 15 min and multiple interruptions I said no and the processed finish. Also, better tires for winter conditions would be great, the thing slide around like crazy

Christina B. 
Rating:
4.0

Friendly service .

DIANNE G. 
Rating:
4.0

Customer did not leave a comment.

laigh C. 
Rating:
3.0

The retail clerk had to perform his retail duties as well as check in my vehicle. Even so he managed to call the manager of the store and get permission to take the return despite the inability for the truck to be refueled.

Timothy V. 
Rating:
4.0

Customer did not leave a comment.

josh N. 
Rating:
5.0

Customer did not leave a comment.

Thayne M. 
Rating:
2.0

Read first comment.

Travis E. 
Rating:
5.0

Customer did not leave a comment.

HAYLEY W. 
Rating:
4.0

Customer did not leave a comment.

sherman M. 
Rating:
5.0

Attendent was very polite, helpful, and removed the Trailer from the truck.

Robert B. 
Rating:
5.0

The web page can't be trusted. I've used the UHAUL service before. I call the individual UHAUL dealership direct before I book on line to ensure that the equipment is indeed available.

DAVID N. 
Rating:
5.0

Customer did not leave a comment.

Derek B. 
Rating:
4.0

Customer did not leave a comment.

Paul S. 
Rating:
4.0

Customer did not leave a comment.

Wayne S. 
Rating:
4.0

Customer did not leave a comment.

Tina M. 
Rating:
3.0

Signage to location was limited. Other than that the trailer worked perfect and price was right. I used a debit card which seemed to cause problems and a delay. I would definitely use again.

larry H. 
Rating:
4.0

Great location

Ruth J. 
Rating:
3.0

Customer did not leave a comment.

Grant P. 
Rating:
1.0

I didn't place this order and I keep getting emails about

ryan M. 
Rating:
4.0

The vehicle was bone empty when picking up, and the attendant did not provide a fuel credit. I ended up "giving" a quarter-tank, worth about $65 from the cost of the fuel-up.

Kevin M. 
No reviews have been submitted for this location.

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