Customer Reviews for Napa

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Napa

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George J.
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Customer did not leave a comment.

Jeffrey L.
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I didn't rent this. I need to speak with someone

George J.
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Customer did not leave a comment.

Veronica F.
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Customer did not leave a comment.

George J.
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Very Clean Vehicle.

HOWARD B.
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Customer did not leave a comment.

George J.
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Customer did not leave a comment.

Sunshine P.
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Customer did not leave a comment.

George J.
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Excellent Service!

lisa E.
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Great experience Thank you

JAN W.
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Very friendly and helpful. Thank you!!

Sandra V.
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Associate very friendly and helpful

Mary A.
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They are rips off and took 246 dollar from me for 2 dayes and i have gas back on where i left with it and they still charge me for gas. So they are rips off cuz it shouldnt been that high for 2 dayes

Jeremy T.
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computer system was not working and created a delay in renting the equipment, also it took ten minutes to unhitch the uhaul trailer because the equipment was stuck

KEVIN L.
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Everything went extremely smoothly with our rental! The employees were helpful and super nice! We will definitely rent again!

JANALYN W.
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Friendly and helpful employees. Good experience

Ron L.
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The folks i use here in Williamsburg KY . @ NAPA are Great & So Friendly & Helpful !!!

Cassandra S.
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Customer did not leave a comment.

Bruce S.
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Customer did not leave a comment.

NATALIE B.
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Didn't have a lot of moving equipment we could rent or purchase.

Janet L.
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nice and friendly; equipment in excellent shape

Christopher L.
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Customer did not leave a comment.

Jimmy R.
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I wasn't informed of 20 dollar fee if didn't check Uhaul back in online if they were closed. We had the Uhaul back very night not even next day and ended up paying a 20 dollar fee because of missed info.

Caitlin F.
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Customer did not leave a comment.

Brenda H.
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You did great!

Teresa C.
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Nice truck. Reasonable rates. Convenient drop off and pick up. Choosing UHaul made this move much easier!!!

Wendy S.
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Customer did not leave a comment.

George J.
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Excellent Service

David P.
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My stuff got wet I dont know the severity of the damage

Tyler D.
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Customer did not leave a comment.

Jason S.
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Customer did not leave a comment.

William M.
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Same as above

Steven S.
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Always get what we need. Can't get any better than that!

Kevin S.
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I just dropped off the truck and used your online app. That was great. It was after hours so no one was there to help me

david B.
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Great experience, they were friendly and helpful.

George J.
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Customer did not leave a comment.

Jimmy H.
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Customer did not leave a comment.

Stephen S.
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Customer did not leave a comment.

John S.
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Customer did not leave a comment.

ADAM B.
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Customer did not leave a comment.

Johnny H.
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Was charged prices that I was not quoted. Got charged more than they told me I would.

Tabitha W.
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I was charged an extra 10 bucks for mileage that could have been prevented with a different drop off point. Also had to wait 20 minutes before anyone bothered to help me when i was the first one in the store. The guy that did finally come out was very friendly though. His associates not so much.

Paul G.
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The difference between a non professional rental establishment, to a professional business.

roger M.
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Customer did not leave a comment.

Jessie S.
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Customer did not leave a comment.

Hannah F.
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Customer did not leave a comment.

Sharon H.
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Customer did not leave a comment.

brenton P.
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Customer did not leave a comment.

DENNIS V.
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Customer did not leave a comment.

Bill B.
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Customer did not leave a comment.

Dennis P.
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Customer did not leave a comment.

Carol F.
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First time out of 4 that I've had a positive experience!

Jeffrey S.
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Call in advance to ask about a furniture dolly. I had reserved one online and one was not available. Other than that, great experience.

Ela M M.
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Customer did not leave a comment.

Steve B.
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Customer did not leave a comment.

Holly P.
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Customer did not leave a comment.

Allen P.
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Nothing. Good guys there.

Hermano Jorge D.
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Customer did not leave a comment.

Charles L.
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Customer did not leave a comment.

Paul J.
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Customer did not leave a comment.

DEBBIE C.
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Everything was excellent!

Darrin S.
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Truck had a leak in the upper right corner of the loft. I had to purchase supplies and seal the leak before the truck was usable to prevent water damage to our property. I have also sent an email regarding this and expect a suitable resolution.

Roger G.
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Customer did not leave a comment.

junior P.
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Customer did not leave a comment.

HARRY H.
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Customer did not leave a comment.

kimberly N.
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Customer did not leave a comment.

Cindy C.
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Make it more convenient for your customer. Not yourself. U knew a day in advance it was in Wetumpka not Prattville. Go over and pick it up yourself instead of charging the extra mileage. To your customer

Wanda H.
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Customer did not leave a comment.

Karen K.
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I was charged for gas when we put gas in. I was told we only had 1/2 tank but we had 1/2 tank when we went to gas station to put more gas in truck before dropping it off. We made sure it was at 3/4. This is the first time I used u-haul. I'm not sure about using again. Bad thing is we dropped off on Sunday and when I got there truck had been moved.

kimberly N.
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Customer did not leave a comment.

James P.
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Customer did not leave a comment.

David G.
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The rental agent was very helpful in getting my auto hauler set up and ready for the road. He was knowledgeable, professional, and courteous.

kimberly J.
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No one was there when I dropped itoff

kimberly N.
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Customer did not leave a comment.

Janet L.
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Customer did not leave a comment.

Gordon by G.
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Customer did not leave a comment.

HERMANO JORGE D.
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Customer did not leave a comment.

Katherine A.
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Customer did not leave a comment.

David P.
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Customer did not leave a comment.

George J.
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Great Service!

Tonya M.
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Customer did not leave a comment.

Jon C.
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Customer did not leave a comment.

Michael S.
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Customer did not leave a comment.

TIM P.
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Customer did not leave a comment.

Melissa M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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