Not applicableDarrell L.
Trailer Rental & Towing in Williamsburg, KY at Napa
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Williamsburg, KY 40769
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The people here are just the best. Thanks again!Dennis P.
The man who was running the uhaul was very rude! I was trying to park the trailer in a very busy parking lot near a well traveled road. He was telling me I needed to back in trailer. Or run over a parking curb. I told him I'm not comfortable with doing either of it. Yet he proceeded to act as if I'm a â€œdumb female from FLâ€ who should know how to back in the largest trailer you carry. He was trying to say I was in the road yet it was parked near the others. I proceeded to leave him get my receipt from the Napa people inside. He avoided me till I leftâ€¦he finally went in. I live by that location and it was still fine being parked there. As for that uhaul location I won't bother using it again. Never have I ever felt so discriminated.Roberta C.
I was very disappointed that in the middle of a Covid Pandemic none of the employees were wearing face coverings even though they are mandated by the state of KY. Also, I am certain I left my driver's license there but they cannot seem to find it.Ronald B.
Excellent customer service. Van was well-maintained and the online reservation process was quick and efficient.Heather S.
The location was very accommodating and friendly but the Uhaul website needs improvements made to make the process easier for the customer and most importantly the businesses that are satellites for Uhaul. I lost close to an hour because the website kept crashing on me when I was trying to reserve it knowing that this location wasn't primarily a Uhaul location but offered the service on top of their regular business and the Uhaul website crashed on them repeatedly as well. Should be easier to accomplishErnest S.
Customer service was outstanding! Thank you George.Dennis P.
I didn't rent this. I need to speak with someoneJeffrey L.
Very Clean Vehicle.George J.
Excellent Service!George J.
Great experience Thank youlisa E.
Very friendly and helpful. Thank you!!JAN W.
Associate very friendly and helpfulSandra V.
They are rips off and took 246 dollar from me for 2 dayes and i have gas back on where i left with it and they still charge me for gas. So they are rips off cuz it shouldnt been that high for 2 dayesMary A.
computer system was not working and created a delay in renting the equipment, also it took ten minutes to unhitch the uhaul trailer because the equipment was stuckJeremy T.
Everything went extremely smoothly with our rental! The employees were helpful and super nice! We will definitely rent again!KEVIN L.
Friendly and helpful employees. Good experienceJANALYN W.
The folks i use here in Williamsburg KY . @ NAPA are Great & So Friendly & Helpful !!!Ron L.
Didn't have a lot of moving equipment we could rent or purchase.NATALIE B.
nice and friendly; equipment in excellent shapeJanet L.
I wasn't informed of 20 dollar fee if didn't check Uhaul back in online if they were closed. We had the Uhaul back very night not even next day and ended up paying a 20 dollar fee because of missed info.Jimmy R.
You did great!Brenda H.
Nice truck. Reasonable rates. Convenient drop off and pick up. Choosing UHaul made this move much easier!!!Teresa C.
Excellent ServiceGeorge J.
My stuff got wet I dont know the severity of the damageDavid P.