Location was fine. Had questions. Chat feature was absolutely UNhelpful. Asked for a call back. No one called. Was charged for 18 miles over the limit. Was originally told there was no option for unlimited miles. At drop off was told there IS an option.
Russell J
Napa
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Williamsburg, KY 40769
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkROLL UP Door hard to work. Latches and rollers could use some lubricant.
Richard MThe gentleman who helped me was weedeating at the time of delivery. He stopped to help me make sure it was dropped off at the right spot. Even helped me unhook everything. Super nice and was very helpful. Thank you again!!
Joshua Seasy rental
Brian LAs my return date was the 4th of July holiday, location closed early so I did drop off through the app.
Gerald S