Customer Reviews for Nehring Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Nehring Auto

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Angela M. on

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Kevin C. on

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Samantha P. on

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Teresa R. on

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Very friendly staff.

YOGESH Y. on

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tom W. on

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Lucas O. on

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We were charged a clean up fee for the truck.Was told they had to sweep it out.It was clean when we dropped it off so I think there are just scamming people with this charge.Futher more I also think this because $25.00 is a large fee to sweep out a truck.Will never use uhaul again nor recommend it.

Stanley G. on

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DANIEL B. on

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Ronnie V. on

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You probably can’t improve their attitude. I will Never Do business with them again. Crooked Dishonest Thieves !!!

Craig S. on

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Oil hinges on trailers as part of regular maintenance. Weld busted on one side of hinge which prevented full closure. predominately from strain on lowering and raising ramp, no oil = harder to raise/lower which leads to more tension to ultimately failure of hardware.

Jeffrey P. on

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Stephanie J. on

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Steve W. on

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We tried renting tow dolly at this location we were near but they didn't fix the wiring, so we had to drive further to get one and dropped it off to the people that wouldn't repair theirs for an additional 30 dollars, makes sense.

Ranee S. on

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Jackie H. on

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Robert O. on

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Joel N. on

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Austin S. on

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A/c did not work 8 hr trip with no a/c fucking sucked

Donald A. on

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Jimmie C. on

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Lonnie P. on

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GELENE M. on

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Tracey H. on

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No improvements, we could see, Elizabeth was excellent! I think that was her name. Lol

Carrie G. on

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My only issue with the location was I had to drive 48 minutes each way to pick up a Uhaul that was reserved in May for an end of June pickup. Not impressed with the add on service of movers. They picked a company that had to travel almost 2 hours one way when there are several companies in the town I moved to.

Robert R. on

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go over paperwork with customer. Don't make assumptions

Theodore H. on

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Dennis G. on

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Joseph G. on

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Merle D. on

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Nanci D. on

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The person that had it just prior to me was a smoking engine I am allergic to smoke your people had to go fumigated there was mud stains all over I wasn't a happy camper as far as the condition of the equipment also I thought it had a ramp it did not my grandson's I had to lift my lawn mower up into it the people where I rented it from were very nice very considerate they felt sorry that they were sorry for the fact that woman had yeah smoked in it for all that time it was terrible actually terrible as far as using the unit it was fine except it didn't need a ramp I should have been more up on that but I was happy with the price I was happy with the people I was not happy with the smoke

Stuart D. on

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Came through when Boone destination fell through. What a save for u-haul

Jesse C. on

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I’ve used them several times this year, always good service

James S. on

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Haydn R. on

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Extremely friendly staff and the dogs were a huge plus! Would recommend to anyone

JOY R. on

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We arrived at agreed upon time and our truck was being cleaned. The owners apologized for it not being ready. The previous customer had been on gravel roads after it had been raining and the truck was dirty. We were thankful they took the time to clean it. Great service and very nice people.

Mike S. on

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Sharon L. on

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laura D. on

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heidi R. on

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Awesome customer service!

Stan G. on

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Right rear tire had a slow leak. Did not interfere with use.

CAROLYN S. on

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tiffannie B. on

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When we returned the van it was clean yet they charged us $24 cleaning fee while 3 other people confirmed it was clean. That was disappointing.

JENNY M. on

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Thank you so much, I can't think of anything more that that you haven't already done. My rental of the uhaul was wonderful. I had only planned on having the uhaul for 1 day for moving, but because of lack of help because I'm 68yrs old and have a very bad back, it stretched out to 4, but all I had to do was call and leave a message each day that I needed it another day and I was set to go. Thank you Neiring, you made my move more easier. I would recommend you to everyone. GOOD JOB

dan H. on

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Overall experience was good. They were kind and courteous. My only complaint is that I needed to purchase the correct size ball for my receiver hitch and had to go to NAPA to get it. Most Locations have these on site in store. Had this been the case my approval rating would be much higher. It is based on the inconvenience not the customer service.

James S. on

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Sheila B. on

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Jason W. on

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I was told it would be $20 something with all my plans having been shared, and walked in too hear it would be $60+... When I called I was told I could cancel it, but having taken time off from work and packed everything I was stuck with no other recourse but to get screwed over. Shady is what I would call my service.

John D. on

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Carolyn B. on

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Susan G. on

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Kayla J. on

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We ordered blankets when we ordered and placed our order a couple weeks out. They only had 3 when we picked it up and i would have thought with that much notice they would have had an adequate amount for us. It wasn't a huge deal and other than that it was a very good experience and i would use them and recommend them to others.

Sean M. on

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DOUG S. on

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Lisa M. on

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Great customer service. Very professional and came in during closed hours to meet us. So glad we have this in Newton.

Frances L. on

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w jake B. on

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Braden D. on

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Great customer service....friendly and helpful! Very affordable, too.

Amy W. on

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Location understaffed and their dogs behind the counter were growling at us the whole time.

AMY P. on

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Chris A. on

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Debbie E. on

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Always happy renting from Nehring Auto.

Juan R. on

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cheryll S. on

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Jesse C. on

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Ron C. on

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David C. on

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Charged me an extra 26.50 to clean a truck that was spotless when I dropped it off I am so pissed about this I am sick and tired of U-Haul doing this to me every time I rent from you all you people do is nickel and dime me and always take the money before your supposed to after this experience I will never be using U-Haul again and will also be letting people know about the experience I had to tell them to choose another company

Anna B. on

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jack B. on

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Carl E. on

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Gary S. on

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Quick and simple process, can't go wrong.

Nicole J. on

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The computer systems were down (I was told) so the 24 hour thing was a bit of a challenge, but they immediately put me in touch with the right person to ensure smooth pick-up!

tim M. on

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kathi M. on

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Anna P. on

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We could not get the gps to say we were at the right location and had to call and the gentleman that responded was very very helpful and kind. Huge thank you to him!!!!

TYSON B. on

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We weren’t told which truck was ours so we just tried the key in doors until one unlocked.

Jennifer P. on

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Nah

Velma H. on

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Nothing!! You were very kind and friendly!! Thank you!!

Debbie E. on

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John C. on

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jim K. on

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Local retailer didn't know the price quoted by your corporate office. Bad communication!

kris R. on

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The staff never said anything about furniture pads. When we dropped the truck off, the staff at the drop-off location stated with the size of truck we rented, furniture pads came with it.

Jamilla C. on

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andrew G. on

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Nothing, Service was excellent.

Jonathan B. on

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Nothing. They are very professional and friendly.

Cynthia B. on

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Crystal L. on

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Jennifer V. on

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Kevin C. on

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WE use this location for all our moving needs. Great people to work with,Thank you.

Dianne M. on

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Sue M. on

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darrel D. on

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Joshua M. on

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William F. on

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Angela F. on

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Scott D. on

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brooke S. on

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NO one told me about a cleaning FEE when I called 4 days before to go over costs. They said they had to sweep the back and charged $26 for that. Very Deceitful. Had I known I would have made sure there was not a single crumb in the back.

brenda W. on

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phil T. on

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vehicle was not full of gas when I took it. Gauge was near full when I took it. Required way more gas than it should have, gauge went way past full after filling. Drove aprox. 15-20 miles. took 5.7 gal.

Stanley S. on

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