Excellent in every way got questions answered very helpful. I will use them again here in Newton Iowa.vonroe W.
(U-Haul Neighborhood Dealer)
- Mon–Fri8 am–5 pm
- Saturday8 am–12 pm
Special Operating Hours
- 12/23/2023: Closed
- 12/24/2023: Closed
- 12/25/2023: Closed
- 1/1/2024: Closed
- 1/2/2024: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town® Rentals in Newton, IA 50208
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Pickup was easyPaul V.
The equipment was very clean, but heavily damaged. My most disappointment was that the equipment I ordered online was not available when I got there. I was told it had been stolen. Not the fault of this location, but I wish the inventory was accurate when placing an order. I had to call around last minute for alternatives. Overall I received good service from this location and for sure would use them again.KATHERINE Rochel H.
Nehring Auto was not onsite when my rental time was guaranteed. I was to receive the truck at 1:30, doors locked, little sign on door said "Out to Lunch, returning at 1:15", but they didn't return from lunch until 1:40-1:45. I was dropped off and forced to wait in the freezing cold for over 20 minutes. This breaches the "100% On Time Reservation Guarantee". I rented online, opting for a $7 Furniture Dolly, but when I finally got to check in at Nehring when he showed up, the man showed me what it looked like and talked me into switching my contract to a Regular Dolly instead, assuring me that he'd successfully changed it on my Account...but closer examination of my contract copy shows that I was billed for both! He failed to remove the other one. I was only given qty1 Regular Dolly for use with the U-Haul. The 20 ft truck has some sort of transmission slipping...revved up long and loud at acceleration after every stop sign, street light, and random slow down, and when finally automatically finding gear, it jerked some-which caused us anxiety and concern the entire rental. Thought it was going to choose our rental transaction to finally break down and leave us stranded during a haul and somehow financially liable for its demise! After returning the rental on time, in clean shape, and with ample additional fuel replaced, my bank account was billed an additional $43.33. I called the rental place to ask why. A lady started to claim that we failed to return the Furniture Dolly we rented and I told her that we did NOT rent that, we returned the only equipment we'd rented and we were clearly overcharged for that one. She then stated that she had to clean the truck which I found absurd because it was swept out prior to returning it. She said that she took photos but said she wasn't able to provide these to me...I firmly disagree with her claim and with her inability to prove that it was in any kind of disarray. She then claimed that there was some kind of shelving that was left behind, which they had to remove and likely invoiced for. I advised that she was mistaken, we did not leave any such thing in our rental Uhaul. She couldn't provide any photos of that for my review either...then proceeded to recant, and stated that "well, maybe it was another truck rental that had shelves left behind". She added that we opted for a 10 mile rental allotment but that we exceeded that by a lot...saying that we drove it over 27 miles! This is both impossible and grossly claimed because Google Maps shows the distance between our old house to our new house to be 3.9 miles, which we hauled our belongings to and fro only TWICE! My son and I also drove to Walmart for bed screws and wingnuts on a trek, per Google Maps, of exactly 4 miles. We then had it parked in the driveway unused until returning it the following day. That's a total of 11.8 miles! She was, again, unable to provide me with photos of this massive overage of mileage usage for my review. She acknowledged, slightly, about our contract being overcharged $7 for Dollys, said that because she had to "clean out" the back of the truck she was adamant about her billing me $25 for her "sweeping", albeit a very mayyyybe that being a single leaf or two that perhaps blew in on that cold, windy day while closing the doors a final time (not a "pile" of dust she claims was inside, nor were there any shelving left inside from OUR rental, with 100% positive verification, that's for sure), didn't at all seem to care about me pointing out that my Reservation Guarantee was not met, nor did she discuss further of her claim that we'd doubled our mileage quote...somehow..in this small town, and that she couldn't provide me with proof of it or show me this $25 pile of dust she swept up...she only referred me to their Area Mgr's telephone #, saying that she'll call him first and have him call me. That was hours ago now. Still waiting for that call to come, frustrated, disappointed, overcharged, and feeling increasing dissatisfaction as time passes. I was a consistent, loyal customer before this transaction, having rented Uhauls in 2021, 2022, and 2023. I am well versed in the rules and protocols involved. I would appreciate some clarity on how I can begin to see some financial and consumer reprieve ASAP.KIMBERLY A.
The app needs some work. I couldn't get the trailer turned in on the app. Initially the location wasn't picking up and then the pictures wouldn't load.Gerry H.