Customer Reviews for Neighborhood Food Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Neighborhood Food Mart

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Elizabeth H. on

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Customer did not leave a comment.

Wanda G. on

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My service is very good I really enjoyed myself everything was easy and quick brought the truck back with no problems had no problems with my refunds and everything thank you so much

Thomas W. on

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Russell C. on

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Location is old and difficult to access. Very sketchy, didn't feel safe. I had to drive by four other U-Haul dealers to get there including the one I had requested which was walking distance to my apartment.

Ana C. on

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Uhaul is trying to charge me additional fees for this truck. I paid everything off in person. I only traveled from rainbow village to a storage facility and back to location. There are no tolls

Lola D. on

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Offer the smaller trucks as well. The 15ft truck served the purpose but was a little bigger than necessary for the move.

Larry K. on

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We utilized the mobile app to pick up truck. It was an absolute NIGHTMARE. We are a long term U-Haul customer (20+ years) and had to repeatedly send photos of Drivers License, Mortgage statement. Then the code to retrieve key did not work. It took almost 45 min. before we got the truck. Never again until U-Haul makes changes,

Jarrell R. on

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christopher B. on

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Brent H. on

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It was absolutely disgusting. I pulled out the ramp and it had broken glass and rusted nails in the truck. Truck was heavily damaged. Women that worked at the store was talking to her faimly on the phone the entire transaction. That location needs to be removed immediately it's beyond disgusting

Franklin M. on

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Place is dirty and looks like a post apocalyptic road warrior outpost. The lady was very nice but there was trash everywhere ...

Marie-Elise B. on

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The location is a complete and out of the way dive. No regular business hours so I used mobile for the whole rental. It's very hard to find even with GPS, and in an unsavory location. After returning my rental truck, clean and without damage, there was no one to take delivery even though it was not even 830pm and a supposed convenience store. Next thing I know, I'm being charged $59.99 for a rental contracted at $29.99, even though I returned the vehicle with more gas than I had rented it with. This location is off the beaten path, dark, scary, and unmanned. I would never, ever, recommend this uhaul location and I sincerely question Uhaul company to use this as a rental site. I have been cheated, and my debit card was fraudulently charged.

Paulette S. on

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Emily S. on

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THOMAS BRETT H. on

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barbara H. on

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Nadia was wonderful she went out of her way to accommodate me

Alicia D. on

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Patrick C. on

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Even though the lady that received the truck was friendly and helpful, we did not feel safe in the location. location.

arne A. on

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I had to drive 6mi. and past 3 other outlets to pick up

Neil S. on

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Location manager was unfamiliar with computer screens.

TRICIA P. on

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This foodmart should not be a pickup location. The transaction took over 20 minutes due to the store proprietor checking out walk in. The location was dirty- they did not have the dolly I needed and I had to go to another location. The windshield was cracked so we had to change trucks/ This location had no packing supplies at all. Terrible experience.

Julie Z. on

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DARYL C. on

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While the store front is in an out of the way unattractive location, the customer service was very good. This was the second time I rented a truck from here.

BOB W. on

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Daryl C. on

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The address listed on your website is incorrect. I think it should be verified. I think there are two streets with the same name (a north and a south?).

KENNETH L. on

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Make sure the companies that rent your equipment are well trained and keep dependable hours

SANDRA O. on

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The young lady who helped me when returning the truck, went above & beyond seeking assistance from 'Mark' (from U-Haul) who helped correct the errors in their system over the phone.

Edward C. on

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Karen P. on

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It's a little market that in a very bad neighborhood. I was not comfortable at all being there. The lady who runs the store was very nice and professional, and she was the only good thing about this experience.

stuart R. on

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Joan T. on

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This woman was extremely helpful and so nice!

Russell B. on

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Peter C. on

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Person who helped me did not know how to use the uhaul system properly. I had to help her.

Brenda P. on

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I did the express check in and it took over 45 minutes to get paperwork completed. I requested a dolly, location did not have one. There wasn't a ramp on the truck which made moving a little more difficult. Was the worst experience I have ever had with uhaul not to mention the additional costs I incurred due to movers were paid by the hour and having to purchase a dolly.