Customer Reviews for Neighborhood Food Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Neighborhood Food Mart

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Elizabeth H. on

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Customer did not leave a comment.

Wanda G. on

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My service is very good I really enjoyed myself everything was easy and quick brought the truck back with no problems had no problems with my refunds and everything thank you so much

Thomas W. on

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Russell C. on

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Location is old and difficult to access. Very sketchy, didn't feel safe. I had to drive by four other U-Haul dealers to get there including the one I had requested which was walking distance to my apartment.

Ana C. on

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Uhaul is trying to charge me additional fees for this truck. I paid everything off in person. I only traveled from rainbow village to a storage facility and back to location. There are no tolls

Lola D. on

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Offer the smaller trucks as well. The 15ft truck served the purpose but was a little bigger than necessary for the move.

Larry K. on

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We utilized the mobile app to pick up truck. It was an absolute NIGHTMARE. We are a long term U-Haul customer (20+ years) and had to repeatedly send photos of Drivers License, Mortgage statement. Then the code to retrieve key did not work. It took almost 45 min. before we got the truck. Never again until U-Haul makes changes,

Jarrell R. on

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christopher B. on

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Brent H. on

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It was absolutely disgusting. I pulled out the ramp and it had broken glass and rusted nails in the truck. Truck was heavily damaged. Women that worked at the store was talking to her faimly on the phone the entire transaction. That location needs to be removed immediately it's beyond disgusting

Franklin M. on

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Place is dirty and looks like a post apocalyptic road warrior outpost. The lady was very nice but there was trash everywhere ...

Marie-Elise B. on

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The location is a complete and out of the way dive. No regular business hours so I used mobile for the whole rental. It's very hard to find even with GPS, and in an unsavory location. After returning my rental truck, clean and without damage, there was no one to take delivery even though it was not even 830pm and a supposed convenience store. Next thing I know, I'm being charged $59.99 for a rental contracted at $29.99, even though I returned the vehicle with more gas than I had rented it with. This location is off the beaten path, dark, scary, and unmanned. I would never, ever, recommend this uhaul location and I sincerely question Uhaul company to use this as a rental site. I have been cheated, and my debit card was fraudulently charged.

Paulette S. on

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Emily S. on

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I got my u-haul Drive it an hour and half and opened it up and it was full of someone’s old carpet, padding and garbage bag, it’s been 4 days and I can’t get anyone on the phone to help me! Never using u-haul again!!