Customer Reviews for New Broadway Foods Inc
(U-Haul Neighborhood Dealer)

56 reviews

1467 Victoria Rd   Sydney, NS B1N1M9

(902) 562-6189

Location Hours

  • Mon-Fri: 9 am - 10 pm
  • Sat-Sun: 10 am - 10 pm

Services at this Location:

Contact Us

(902) 562-6189

1467 Victoria Rd
Sydney, NS B1N1M9

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 10 pm
  • Sat-Sun: 10 am - 10 pm
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Laurie M. 
Rating:
5.0

The gentleman that was working and rented to me was very kind and informative ty

CRAIG F. 
Rating:
4.0

Customer did not leave a comment.

Hailey H. 
Rating:
5.0

Customer did not leave a comment.

James Robert A. 
Rating:
1.0

The back of the van was still wet and covered in mud. Also rented the vehicle with half a tank of gas and returned it with the same amount as what was in it when i picked it up. They lied and said it was a full tank when i picked it up and then tried to charge me 110 dollars for gas . I will never be using uhaul's services again after my experience today. And warn everyone to request to checknthe gas level before signing the contract.

Jonathan M. 
Rating:
1.0

The van was filthy. Sticky substances on the center console, beer bottle in passenger door with liquid still in it, used surgical masks on the dash, previous customer left a yoga mat in the back, nothing wiped down, zero respect of public health measures, or any standard of cleanliness. Disgusting

Sean M. 
Rating:
3.0

The vehicle mechanically was in great shape and was of no concern. The interior of the vehicle was disgusting. There seemed to be melted gum on the center console, a used mask from a previous customer, a McDonald's coffee cup that was half filled, a used disinfectant wipe lay on the center console as well. In the back of the van there was a yoga mat that had seemed to be dry rotted. The seats were filled with a disturbing amount of what looked like pet hair, there was also a beer cap from a beer bottle in the door pocket of the passenger door. I would recommend a thorough clean on this vehicle

Daniel B. 
Rating:
4.0

Customer did not leave a comment.

Shawna W. 
Rating:
4.0

Customer did not leave a comment.

David H. 
Rating:
3.0

Should be explained by location proprietors that a surcharge will be added to bill if using a credit card for payment.

Rory C. 
Rating:
3.0

Truck was dirty inside when we picked it up we loaded furniture and kept it in our driveway while our floors were being done and we were given a cleaning charge for a truck given to us with someone else's dirt

Rudy M. 
Rating:
5.0

Very satisfied!

Linda M. 
Rating:
5.0

Customer did not leave a comment.

Kim M. 
Rating:
5.0

Free coffee

Michael M. 
Rating:
3.0

Customer service at the location was slightly rude. Other than that was good

Brandon M. 
Rating:
3.0

Customer did not leave a comment.

Kimberley Ann B. 
Rating:
4.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Wilson M. 
Rating:
1.0

Customer did not leave a comment.

Navdeep M. 
Rating:
4.0

Customer did not leave a comment.

Alison A. 
Rating:
5.0

These guys out done themselves as usual. Cleanest vehicles Every time, fast courteous service and always willing to go above and beyond to satisfy. It is always my pleasure to go to Broadway convenience. Awesome job you guys rock!!!!

SHARON C. 
Rating:
5.0

Customer did not leave a comment.

Wanda D. 
Rating:
5.0

Was very easy to pick up/drop off the cargo van. The back needs to be swept/vacuumed out but my stuff was all wrapped so I didnt have to worry about it getting dirty. I recommend uhaul!

Stephanie S. 
Rating:
5.0

Customer did not leave a comment.

Susan H. 
Rating:
5.0

Friendly staff, good service.

Anddrew B. 
Rating:
1.0

Make sure when someone has a reservation that they get the vehicle at the time they reserved for as I had to wait an additional 16 hours. Very unprofessional and inconvenient.

STEVEN THOMAS M. 
Rating:
5.0

Keep up the good work! Customer service is awesome and the vehicle are always clean. I wouldn't go anywhere else. Highly recommended

SHARON C. 
Rating:
5.0

Customer did not leave a comment.

Eugene S. 
Rating:
5.0

Customer did not leave a comment.

Subin R. 
Rating:
4.0

all good

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Edward T. 
Rating:
1.0

The left a dirty mattress in the back I had to pay 50 to dispose of it because of cross contamination. I called them back and they wouldn't come pick it up when it was only 22 minutes down the road from that location and I had no other way of getting it back to them not impressed at all.

Cheri D. 
Rating:
2.0

Mileage was off when we picked up the vehicle, had to wait 45 minutes on hold w/ customer service to fix the issue. Took about another 15 to communicate with them. Lost an hour of moving time, extended the return, was also charged extra $ for the rental.

Alexander S. 
Rating:
3.0

Customer did not leave a comment.

colin M. 
Rating:
1.0

Find a company to operate your franchise, the girl argued with me on the amount of my refund, tried giving me back the cost of the rental out of the 100 deposit instead of the remainder. Very rude.

Shawn C. 
Rating:
5.0

Make sure you send me to the right place to pick up the trailer ... other than that .. it was great

JOHN O. 
Rating:
2.0

Store did not open a specified time; had to wait outside. Garbage left in cab & box. The vehicle was definitely not sanitized after previous rental. This should be priority, especially during a pandemic. Truck ran well, no mechanical issues. No windshield wash.

Allison M. 
Rating:
5.0

Outstanding service.

Prasanama K. 
Rating:
5.0

Customer did not leave a comment.

Kuriakose V. 
Rating:
5.0

Very kind , helpful staff. Will do business again with them.

WATHERBEE C. 
Rating:
5.0

Customer did not leave a comment.

Jessica L. 
Rating:
5.0

Customer did not leave a comment.

JEO K. 
Rating:
1.0

Truck was dirty inside pop bottles coffee cups sticky, no windshield washer fluid, rented for a day and had a text msg wake me up at 12:30 am saying it was due back after only having the truck for 3 hours. the owner of the store told me it was $117.00 for the day unlimited km then when I brought the vehicle back he told me that that was just an estimate what she thought I was going to drive and then fought with me telling me he didnt say that when he did in the end it was 182.90 I can rent a box van for 100 dollars a day unlimited kilometres at discount car rentals. We are a cleaning business and use box trucks often 2 or more times a month and I will never be back to u haul again.

BRANDON C. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

FRANCIS M. 
Rating:
5.0

Customer did not leave a comment.

hazel O. 
Rating:
5.0

Customer did not leave a comment.

vanesa W. 
Rating:
5.0

Excellent service. Very friendly very professional location easy to find.

Kathleen D. 
Rating:
1.0

No windshield washer fluid. Vehicle not scrapped off full of ice and snow.

Adam M. 
Rating:
5.0

Customer did not leave a comment.

MIKE S. 
Rating:
5.0

Great experience, very friendly staff. Helpful

Joel A. 
Rating:
5.0

Perfect service

VIJAY M. 
Rating:
5.0

Highly recommended, helpful staff. Great work experience

KAVARBIR S. 
Rating:
5.0

Staff is really friendly well experienced and timmings is excellent 9am to 10pm open on Sundays waoo

Bailey G. 
Rating:
5.0

Customer did not leave a comment.

Sajin J. 
Rating:
5.0

Awesome services.

Rohith K. 
No reviews have been submitted for this location.

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