Customer Reviews for Newark Sunoco
(U-Haul Neighborhood Dealer)

9 reviews

287 S Main St   Newark, DE 19711

Location Hours

  • Mon-Sun: 6 am - 12 am

Services at this Location:

Contact Us

287 S Main St
Newark, DE 19711

Services at this Location:

Location Hours

  • Mon-Sun: 6 am - 12 am

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

ROBERT K. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY A. 
Rating:
4.0

The online reservation system listed this location as closed on Saturday and my pick-up would be automated. The station was open and i was required to register again, which I did previously online.

Brian P. 
Rating:
1.0

Owner of the location was unhelpful and needlessly confrontational. During check in, he unintentionally changed my reservation (which raised my rate) and when I asked him to check me in again (after I called uhaul to change my reservation back to the original rate) he became angry and spiteful, even taunting me for asking him to go through the process after causing me to be delayed by more than 90 minutes. I would never recommend this location to anyone so long as this owner/operator is in charge.

Thomas G. 
Rating:
1.0

When I arrived at the designated location to turn in the truck, the man told me that his truck lot was full and that he could not accept the truck - even though it was in my contract. I told him that was his/UHaul's issue, not mine. He told me no, it was my issue and that I would have to call UHaul and make arrangements for another drop off site. I repeated that it was in my contract to drop if off at this location, and that he should work it out internally with UHaul, but he again told me I could not drop off the truck. I ocntacted the retailer that I rented the truck from and she apologized but said this was an issue that UHaul corporate had to deal with. I began the process of contacting UHaul corporate, but as I was making the call, the man said go ahead and leave the truck there, and started telling me that he told UHaul that he could not accept any more trucks, insinuating that the issue was really my problem. Please inform your locations that when UHaul makes a mistake, that it is NOT THE CUSTOMER'S ISSUE to fix. Next time, I will just leave the truck where designated per the contract and let UHaul deal with it, or perhaps, I will just use a different company the next time I rent a vehicle. Ray Ehrlich

RAYMOND E. 
Rating:
5.0

Everything at the drop off was great.

GARY B. 
Rating:
2.0

Customer did not leave a comment.

Reymundo G. 
Rating:
5.0

Parking can be tight, but gentlemen was super respectful when I arrived and didn't know where truck should go.

Cecil H. 
Rating:
5.0

Customer did not leave a comment.

Valorie I. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top