Customer Reviews for Newman Smog & Lube
(U-Haul Neighborhood Dealer)

256 reviews

887 N St   Newman, CA 95360

(209) 803-5128

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(209) 803-5128

887 N St
Newman, CA 95360

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Edie M. 
Rating:
5.0

very helpful and efficient staff

Eugenio G. 
Rating:
5.0

Nothing! You're Absolutely Awesome!! Thank You!!

VICKI M. 
Rating:
5.0

Customer did not leave a comment.

GARRY T. 
Rating:
5.0

Amazing experience! Will definitely recommend Crystal and her location to friends and family.

Mike M. 
Rating:
5.0

They were nice and helpful

KASSANDRA F. 
Rating:
5.0

Customer did not leave a comment.

Ruth S. 
Rating:
5.0

Customer did not leave a comment.

Helder F. 
Rating:
5.0

Customer did not leave a comment.

GREGORY L. 
Rating:
2.0

Charged for fuel that was not needed

Rocky G. 
Rating:
3.0

Customer did not leave a comment.

Alfredo R. 
Rating:
5.0

Customer did not leave a comment.

Harry A. 
Rating:
5.0

Quick and easy to reserve, pick up and return. Zero problems with the trailer. Towed nicely behind my F350.

JOEL S. 
Rating:
5.0

Customer did not leave a comment.

JANYCE J. 
Rating:
4.0

I appreciated all the professional kindness I was given. I also appreciated since I was unsure if I would need the truck longer how easy they made it to work with me. Well worth going to this location to rent. Office and staff were excellent in all ways.

GLENDA S. 
Rating:
5.0

Customer did not leave a comment.

JAIME P. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY J. 
Rating:
5.0

Customer did not leave a comment.

CHAD W. 
Rating:
5.0

Thanks!!

RICHARD G. 
Rating:
5.0

Very happy with the outstanding service I received!

Roger L. 
Rating:
5.0

Customer did not leave a comment.

LANCE S. 
Rating:
5.0

Everything was perfect. No complaints.

RANDALL S. 
Rating:
4.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

brian C. 
Rating:
1.0

Rude and charged me for fuel and cleaning. Truck was spotless and I out 25.81 in gas.

JAIME A. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

Steve S. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

jorge M. 
Rating:
5.0

The customer service at this location was awesome. They even checked the tire pressure in my truck that I was using to tow the trailer. I really appreciated the extra attention to detail.

DEBORAH C. 
Rating:
5.0

Great customer service. I will comeback again.

Ratha P. 
Rating:
5.0

Not enough trucks available for rental. Don't understand because the prices are way up there and you have to travel many miles to pick up the truck it doesn't make sense. We used to have a good local availability for in town local moving Not anymore

JAMES K. 
Rating:
2.0

This location has a tendency to close early - which they did on 4/19/21. The posted sign on the door states that they close at 4:30pm on weekdays. I returned to the location at 4:25pm that day - only to discover that they were closed already. When I came back the next day - the lady at the counter told me that sometimes they close early whenever they no longer have any customers being served at the Smog Shop (this location has a dual business setup). Which is what they did the day of my rental (4/19/21). I asked her why she was charging me for an extra day - and she told me that this was their policy - and to take my grievance to U-Haul. This is unfair and downright tacky! I know that it is only an additional $10 - but the delayed return was NOT MY FAULT. It not the money lost that irritates me - it's the principle. The information posted on the door (regarding hours of operation) should be adhered to - the customer has no control over the management of business - and should not be robbed of their hard earned money because they deviate from the posted hours of operation. I have never had a problem with this location until now - and I intend to tell anyone who will listen to BOYCOTT this nefarious operation!!!!

Vernon H. 
Rating:
5.0

Customer did not leave a comment.

CHARLOTTE R. 
Rating:
5.0

Always friendly and helpful!!! Love this place!!!!

Danny R. 
Rating:
5.0

Customer did not leave a comment.

Vernon W. 
Rating:
3.0

Over charged. Not clear on why charged. Seems like the norm with u-hual these days so whatever.

valeri M. 
Rating:
5.0

Customer did not leave a comment.

Eric K. 
Rating:
4.0

Customer did not leave a comment.

lynne H. 
Rating:
5.0

Nothing to improve awesome service

Austin G. 
Rating:
5.0

Customer did not leave a comment.

Alan M. 
Rating:
5.0

see above.

Mark W. 
Rating:
5.0

Customer did not leave a comment.

Dawain C. 
Rating:
5.0

Customer did not leave a comment.

LANCE S. 
Rating:
5.0

Customer did not leave a comment.

Matthew C. 
Rating:
5.0

Customer did not leave a comment.

dennis N. 
Rating:
5.0

Customer did not leave a comment.

Manish T. 
Rating:
5.0

I seldom rate things as excellent, but I was so impressed with all the help I received. Questions answered. The final bill did not come thru, although the message did. But was given the information over the phone. I am new to the area and was happy to find a new place that I will be happy to use for future needs. Mrs. S

GLENDA S. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

I was very happy with everything. Customer service was outstanding

JULIE V. 
Rating:
5.0

Customer did not leave a comment.

Terrence G. 
Rating:
5.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

Yvonne W. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
4.0

Customer did not leave a comment.

Ryan M. 
Rating:
5.0

Customer did not leave a comment.

Jesus M. 
Rating:
5.0

Nothing all was perfect.

ALFONZO A. 
Rating:
1.0

They were very clear that if the found the smallest scratch - we would have to pay. Yet when we got into the $19.95 Truck to pick up a stove in Modesto, CA. we had to get the windshield cleaned before driving.

Nancy C. 
Rating:
3.0

Customer did not leave a comment.

jaqueline S. 
Rating:
4.0

Customer did not leave a comment.

cherish H. 
Rating:
2.0

The lady at the desk was rude. I've rented many times with uhaul at many different locations. This location was the first and last time I will Rent from. She said I didn't clean the truck. Me and another customer that was there looked at the back of my 20 ft uhaul and he Said it looked clean to him. She told me I needed to pressure wash the back of the truck when I told her I would sweep it out. She Said there was oil but the stuff I've moved was just 4 mattresses and bedroom sets. Nothing that contained oil. She charged me the 25.00 cleaning fee.

Traveyon W. 
Rating:
5.0

Rates are entirely too high!!! I felt raped when o got my total!! Not cool

Traci F. 
Rating:
4.0

Customer did not leave a comment.

Tishana E. 
Rating:
5.0

Customer did not leave a comment.

Primo G. 
Rating:
5.0

Customer did not leave a comment.

Crystal G. 
Rating:
5.0

Customer did not leave a comment.

Joshua A. 
Rating:
5.0

Customer did not leave a comment.

Matthew C. 
Rating:
5.0

The personnel were very helpful and prompt

Andrew I. 
Rating:
5.0

Customer did not leave a comment.

Jessica S. 
Rating:
5.0

Customer did not leave a comment.

Blake L. 
Rating:
5.0

Customer did not leave a comment.

JOYCE M. 
Rating:
5.0

It's so sad to learn that there isn't any trucks available in the area, other than a pickup. Trucks are 20 - 35 miles away!! You used to be able to get any size truck delivered!! Very disappointing.... next Aug we plan to move to NV & there won't be any trucks available... what are we to do?!?!

Lyn Cherri R. 
Rating:
2.0

Customer did not leave a comment.

Juan Z. 
Rating:
5.0

Very professional and knowledgeable. Really cool people working there too. Highly recommended!

daniel B. 
Rating:
5.0

Nothing. They always have stellar service, polite and equipment is always clean and in working order

ANASTCIA H. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Continue to upgrade the vehicles. I get a great truck each time that has new features. Staff is incredibly efficient, honest and great to work with.

STEVE H. 
Rating:
5.0

Customer did not leave a comment.

LEN O. 
Rating:
5.0

The people that helped us were patient and friendly. Doing business like it should be done.

marcus M. 
Rating:
4.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Excellent service nice people

Luis B. 
Rating:
5.0

Customer did not leave a comment.

Mary B. 
Rating:
4.0

Nothing Newman can do. They were great. I am glad they had the equipment I needed to rent. I had to drive in excess of 60 miles to get it, since there were no others in my "region".

Dennis S. 
Rating:
5.0

Customer did not leave a comment.

Joel D. 
Rating:
5.0

Customer did not leave a comment.

Severo C. 
Rating:
2.0

Customer did not leave a comment.

Darrell L. 
Rating:
5.0

Awesome people!!! very helpful!!!

Sara R. 
Rating:
5.0

Customer did not leave a comment.

CHIP B. 
Rating:
5.0

Customer did not leave a comment.

alejandro H. 
Rating:
5.0

Customer did not leave a comment.

NICHOLE A. 
Rating:
5.0

The staff at the Newman location were especially helpful and patient. They took the time to make sure all my questions were answered, which were many, because this was my first time towing a trailer. They also made sure the trailer was safely connected to my vehicle, and I had no problems driving 400 miles to my destination. Also, I'd like to comment the staff at the Los Banos U-Haul location on Pacheco Blvd., my preferred pickup location. They answered many questions I had, even though it ended up not the place I had to go to pick up the trailer.

JOHN S. 
Rating:
2.0

Customer did not leave a comment.

Heshimu C. 
Rating:
5.0

Customer did not leave a comment.

Crystal G. 
Rating:
5.0

Customer did not leave a comment.

celina W. 
Rating:
4.0

It was the best truck I have rented of the 5 over the last 2 months.

dennis B. 
Rating:
5.0

Very helpful!!! And very professional

JOHN K. 
Rating:
5.0

Nothing. The service was excellent on check out but my return was total pleasure. The lady was polite and kind who treated me like a member of her family. A wonderful experience indeed.

nevell J. 
Rating:
5.0

Customer did not leave a comment.

Mary B. 
Rating:
5.0

Customer did not leave a comment.

anthony P. 
Rating:
5.0

Customer did not leave a comment.

Vernon H. 
No reviews have been submitted for this location.

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