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Joe E.
Customer Reviews for Next to Nothing Discount
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nice and easy return.
John C.The employees at NTN Discount were great. He helped me get my contract fixed up, because I attempted to do the "online rent and checkin" and it failed utterly. I went inside and the guy was super friendly and helpful.
Nick K.Very nice lady made the whole process easy and smooth.
CODY H.The dolly and pads I rented were not in the vehicle causing us to lose time and money on this move. U-Haul then had me wait on the phone for nearly an hour before a customer service rep answered. The pickup location was also moved further away the night before trick pickup. The whole process wS incredible frustrating and inconvenient.
Deborah C.Couldn't find key drop
Lannilynn D.No drop box to return the keys. Was on the phone with someone for 10 minutes trying to figure it out. They even had to reach out to the Manager for that location to try and help us with no luck. Very frustrating..
Andrew M.The gentleman at this location was super helpful and friendly....will definitely return here for my rental needs!
Sarah M.Improve the website i was delayed way way to long, the first day i had to cancle due to delays on website. 2nd time delay was shorter but still late to pickup point due to website.
William M.I haven't received my receipt by email yet.
G F.Renting a u-haul at this location was great! We had a few road bumps, but Jake was very friendly and answered all my questions. He made sure that I had the U-Haul on the day that I wanted. Thanks for a great experience!
Alan B.Excellent customer service
Andrew P.This team was awesome to work with, very professional. They took the time and explained the entire process. The dealer hooked up the trailer and double checked to ensure it was secured. He offered advice on the towing to ensure our safety and protection of our vehicle. It was a great experience, great job!
Mike K.Not very organized and hard to find.
dwayne S.nothing i can think of i was very satisfied
Kath M.