Easy pick up, nice location
Donald M
Customer Reviews for Nicholson Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing and a big thanks to Austin who runs the location
Jon SThe staff at Nicholson tires are bar none the best at making the pick up or drop off experience easy and friendly.
Claudette DEverything was perfect
CHAD CUhaul truck had a check engine light on, they instructed me it was fine to drive. I did end up having minor issues with the truck but was able to return it on time and I informed the drop off location the truck needed service before renting out again.
Rufus CThe whole crew was so nice! Esp Austin who went out of his way for me.
Margaret BThe staff was very helpful and friendly.
mike kLots of dirt and debris in the bed of the truck
Byron RGreat service, personable, knowledgeable. The way it should be.
Ken CThey were very friendly and helpful, and worked hard to get you on your way as fast as possible, nice place to rent from.👍🙂
Timothy MVery helpful and friendly! Couldn't ask for more!
DEBRA KThe representative was very helpful and pleasant to speak with. Made this rental very easy. Thank you Gary Keba
GARY KNice people and only took 5 min to get hooked up and on the road.
David BFantastic outfit!
CHARLES HContinue on the same path….
Philip SNot the location I selected. When I picked up no one available at location to rent trailer. agent at shop had to call someone to do the rental. 1st trailer I was given was not on the lot, had to get another trailer. When rental was completed-they never asked for any type of ID-I asked for a copy-said they could not give me a copy. When I got home and looked at the e-mailed contract it showed I was charged for safe move which I did not select. Called to have that corrected-$30 was refunded to my account but not the sales tax-after 2 e-mails and 2 phone calls still have not seen a refund for the sales tax. If I had been given a contract at the renting location this would have been avoided. Parking lot at rental location is horrible-dirt lot with pot holes
Lawrence BI said yes to return site being personnel and helpful. Yes they were personnel, but not sure about helpful. I got a call about 5 hours after returning the truck asking if I still had it. They wanted to know when I was going to return it. Like I said that call came 5 hours after I returned it.
BRIAN SKeep doing what you’re doing.
Bruce BAustin at the Mineral Bluff, Nicholson Tire location was wonderful to work with.
HOLLY NThe first place I was supposed to drop off the trailer was fenced in and no one was there nor did they answer the phone. When called it went to phone mail and no one returned the call. I then called your number and was on hold for at least 40 min. When we got to talk to some one they put us on hold , for at least another 10 min. Finally some got on the phone and gave us another place to drop off the trailer which was closer to our address and very convenient.
Dave CWhen I checked out my original pick up spot they informed me they were not open on Sunday and were very rude. When I changed my pick up spot U-Haul had the dates all wrong and I know I didn't change anything on the dates. The fella, Austin, at Nicholson Tire in Mineral Bluff GA was very helpful and made the corrections and had me dropping off the trailer in Warrenton VA., which was much closer for me. When he printed the document it still had me dropping it off it still reflected 10700 Wakeman CT. Manassas. The trailer worked out great and I got everything I needed to my family member but when I went to drop it off at Wakeman Ct. the individual was extremely rude, wouldn't not accept the trailer and tried to give me directions to another U-Haul yard. I informed him of what a gentlemen he was and left. Found another U-Haul yard/office in Manassas and they were very helpful excepting and completing the paperwork for me to close out this debacle. I'll not try and use U-Haul again due to the satellite companies that really don't care about their U-Haul connection. I can't believe a company as big as U-Haul would allow this to happen. Unfortunate and I'm done.
Barry AAustin was great and was helpful with the return of the trailer.
William BVery nice and friendly received us very well. All taken care of thank you.
Melissa AAustin was great. He offered to help me unhook the trailer not knowing I had a severe hand injury. Very thankful! Very courteous,friendly and professional
Tom MSee above. Wrong Person
John Leasy access after hours. thx
NICHOLAS DEasy access and easy return
Filomenia CGood friendly prople
Robert PAwesome truck
Charles PThe place was closed on Saturday and we drove 700 miles to find it closed when we were told it was open...
mike gTruck was given with half tank of gas
Angel Ghelp me setup the trailer and get going. A+ staff
Marc OI received an OLD 26 ft truck without air conditioning for me to cross the country, including the desert! It had no ability to plug in my gps etc, and had 191k miles. The steering was so sloppy that I had to switch or rock from side to side constantly in order to follow a straight line! NEVER again! I would have bought a better truck for less!
DAVID HVery helpful
Jessica Cflat tire when I pick the trailer up, customer service representative hung up on me because she could not find my address and I asked for a supervisor. After calling back the next person was able to send me a text to show my GPS location... why didn't the first person do that instead of arguing with me and then hanging up on me?
ashley cNicholson Tire / Uhaul dealer are great people. Austin takes care of the Uhaul. Very helpful, polite and courteous. They have a big lot for parking and maneuvering around. Austin gets you in and out in a timely manor so you can go about your day.
Roy BNothing. This location has great staff and are easy to deal with. I use this location as often as possible.
Mark LFriendly people, excellent service!
lisa swindshield wiper no good
robert sGood service. No complaints.
MARK LThey were very friendly and helpful, made return of the equipment fast and easy,
ELIZABETHGORDY BThe service was great, but the trailer lights were not operating.
William CVery nice waiting area. Very clean and the staff were very friendly and helpful.
Gregory ROnly one person handles Rentals and he was on the phone. 3 people sitting with nothing to do but would not help. Wouldn’t even tell me where I could park it and unhook.
Eric C