Customer Reviews for Nicks Auto Body and Frame of Hampstead
(U-Haul Neighborhood Dealer)

532 reviews

24 Hazel Dr   Hampstead, NH 03841
(Off Rt 111)

(603) 329-1123

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(603) 329-1123

24 Hazel Dr
Hampstead, NH 03841
(Off Rt 111)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

Great experience at Nick's, makes renting your U-Haul easy! Bob & Cindy

Robert F. 
Rating:
5.0

As always the trailer was clean and ready to go. Nick came up to hook up and then I was cleared for takeoff.

Daniel P. 
Rating:
5.0

Customer did not leave a comment.

robert D. 
Rating:
5.0

Great experience and friendly service

Robert F. 
Rating:
5.0

very helpfull, and geat service

Brendan M. 
Rating:
5.0

Customer did not leave a comment.

FRANK S. 
Rating:
5.0

The location is conveniently accessible from route 111. Nick took the time to demonstrate how the ramp on the U-Haul worked. When I called him to let him know I would need the U-Haul longer than I had expected, he said no problem! Overall, a good experience! I would definitely do business with Nick again

Leslie B. 
Rating:
4.0

Customer did not leave a comment.

JAMES J. 
Rating:
5.0

Nick is is my preferred U-Haul dealer. I've used him for years. He is always helpful and accommodating. I recommend him highly.

Donna C. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
3.0

Customer did not leave a comment.

Scott P. 
Rating:
5.0

I can't think of anything?

Robert M. 
Rating:
3.0

Person wasn't there when we arrived. After a few attempts by phone we reached him and he came back. He had thought our reservation was for 10 and it was for 9am. It was a quick process once he arrived. I tried to call uhaul but the location wasn't recognized so I could not speak to anyone

William I. 
Rating:
1.0

The equipment was not secure the dollies I hope I am not charged The My 100 deposit was not refunded.

Paul W. 
Rating:
2.0

The place was like a junkyard nothing wasn't clear cut . The drop box was around the corner a place you wouldn't think about going to

andreworcaroli M. 
Rating:
4.0

Owner was there and was incredibly nice and helpful. Out of all my experiences he went above and beyond for us, and was super easy and nice to deal with.

Stephen S. 
Rating:
5.0

Nick was great when I had an issue with the app on my phone.

Steven T. 
Rating:
5.0

Excellent service, a great place to rent your U-Haul!!

Robert F. 
Rating:
5.0

I have over the years rented quite a few trucks and this by far was the best experience to date

jack D. 
Rating:
5.0

Nick was great to work with, very professional, friendly service and excellent experience!

Robert F. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Nick's the best. Always goes above and beyond for his customers.

Mark W. 
Rating:
5.0

Customer did not leave a comment.

Karl H. 
Rating:
3.0

Customer did not leave a comment.

Eugene W. 
Rating:
5.0

Great guy to deal with . There's always a truck put aside for us to pic it up weekly .

David F. 
Rating:
3.0

The ice was not off the top of the uhaul and in New Hampshire it is a law to clean off the top of the trucks. We thought it would have been ready to go, but my father had to spend a hour cleaning it off.

Theodore Y. 
Rating:
5.0

Always a pleasure doing business here

David F. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Nothing . Nics auto body makec his pick up stop the best around .

David F. 
Rating:
4.0

I reserved a trailer at Nick's on Labor Day, using the app. Nick was actually closed for the holiday, but graciously interrupted his holiday to accommodate me and hook up the trailer. He has a large parking area, making it easy to park the trailer upon return. The dogs that have free run on his property are friendly. They just want to greet you and get a par on the head. Nick is my go to guy for U-Haul rentals.

Donna Bogdan C. 
Rating:
2.0

Customer did not leave a comment.

Melissa E. 
Rating:
3.0

Don't make your customer drive to a different location to pick up equipment. I specified portsmouth for my pickup of a 15' box truck and car dolly. I had to pick up the the truck and dolly in two different locations, neither were portsmouth.

Paul S. 
Rating:
1.0

Very sketchy location, dogs running all over. I wasn't sure if it was guard dogs so i was a little apprehensive to get out of the truck at first but they ended up being fine and friendly actually. Location is off the beaten path down a dirt road.

EDWARD W. 
Rating:
2.0

This location works for me, because it's very near my home, I know the two dogs off-leash in the parking lot are friendly, and I understand it's safe for me to walk through debris and hoses lying about in the yard around back to the office to pick up or drop the key. Nick, the owner, is great and helpful. But...this location is "sketchy" and not at all safe-feeling. I would never recommend this location to someone who isn't comfortable with strange dogs or very rural-feeling out of the way places...

Ben S. 
Rating:
5.0

Customer did not leave a comment.

Kim W. 
Rating:
3.0

The location was closed and no direction was provided for the drop-off location of the trailer. Fortunately, the owner came out and told us where to put it as we would have dropped it in the wrong location.

Lori E. 
Rating:
5.0

Customer did not leave a comment.

Harry D. 
Rating:
1.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Very friendly and helpful staff

Devin F. 
Rating:
5.0

Always top notch service from this location. Consistently excellent. Thank you.

David F. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

JOANNE M. 
Rating:
5.0

I have been renting a box truck from this location once a week since the winter, for my railing installation business. Nick is always available to help me out, always has a vehicle ready for me and his vehicles are well maintained and very clean. He's a professional and a gentleman and a genuine pleasure to do business with. I will continue to use his location for my rental services as I can always count on him. 5 stars all around.

David F. 
Rating:
5.0

Customer did not leave a comment.

CHARLIE A. 
Rating:
5.0

Customer did not leave a comment.

CHARLIE A. 
Rating:
5.0

Have used U-Haul several times consistent experience friendly staff thank you

Julie F. 
Rating:
5.0

Best location I rented from yet

CHARLIE A. 
Rating:
5.0

Friendly guy. He showed up at 8 to make sure my mobile pick up went smoothly. His hours say he does not open until 9. That was really going the extra mile. There was a loose but very friendly dog. It will bark at you but its because it wants to be petted. The mobile app has serious issues. I use a Samsung galaxy s9 and the mobile app would not work. Had to use the browser. Uhaul IT needs to do some work.

Collin P. 
Rating:
5.0

Great location fast and easy help from the owner well recommended will use all year 😁

CHARLIE A. 
Rating:
4.0

I just dropped the trailer off. Spoke to the owner on phone.

JAN S. 
Rating:
5.0

Customer did not leave a comment.

LAUREN D. 
Rating:
5.0

Customer did not leave a comment.

Henry W. 
Rating:
5.0

I had originally made my reservation at the Fireplace Store in Kingston, but when they didn't open today I was rerouted to Nicks. Worked out well was happy with service.

Fred J. 
Rating:
3.0

I rented a uhaul from Nick's Auto Body in East Hampstead NH. on 12/9/20 I went in the morning to reserve it and picked it up and dropped it off in the afternoon within a couple of hours. I filled it up with gas and returned it as I said I would. I looked at my credit card statement the next day and was charged far more than was expected. I called Nick and he said that I drove more miles when I went about 50 total and charged me for insurance when he did not ask if I wanted it. I have auto insurance and would have declined it given the opportunity or if he had taken the time to ask or go over what he was going to be charging me. I also did not sign anything that said I was taking insurance out for the day. When I called, I asked for that charge to be removed and was hung up on and then when I called back, it went to voicemail where I cold not leave a message. I will not be using this location the next time I need to rent a truck. JoAnn G.

joann G. 
Rating:
5.0

Customer did not leave a comment.

CHARLIE A. 
Rating:
5.0

Customer did not leave a comment.

Anthony T. 
Rating:
5.0

Nothing this location excellent and fast

CHARLIE A. 
Rating:
3.0

great location for me and Nick seems like a good Guy

Harry C. 
Rating:
5.0

Customer did not leave a comment.

DANIEL P. 
Rating:
4.0

Customer did not leave a comment.

Olanrewaju I. 
Rating:
5.0

Customer did not leave a comment.

Tracey L. 
Rating:
4.0

The equipment was ready and in very good condition for pick up on time and the process went smoothly. The equipment served my needs well. Drop off was simple and I received my receipt promptly. It was a very satisfactory experience and I have no suggestions for improvement. Satisfied.

John M. 
Rating:
2.0

Location added the “safe ride” insurance charge without asking if I would like the coverage and also did not mention the addition. I only realized that I was charged for the insurance when I went to return the rental.

Greg B. 
Rating:
3.0

Having the proprietor on site for the appointment would be a good start.

William H. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

Charlie A. 
Rating:
5.0

Customer did not leave a comment.

Herbert B. 
Rating:
5.0

Customer did not leave a comment.

Mark D. 
Rating:
5.0

Customer did not leave a comment.

Daniel P. 
Rating:
2.0

They overcharged my credit card - I need to call and get that straightened out.

Erika L. 
Rating:
4.0

Customer did not leave a comment.

Joannie M. 
Rating:
5.0

Customer did not leave a comment.

Christine S. 
Rating:
5.0

Customer did not leave a comment.

Edward P. 
Rating:
5.0

Great people

Mark W. 
Rating:
5.0

Customer did not leave a comment.

Kathleen S. 
Rating:
4.0

Customer did not leave a comment.

Heather A. 
Rating:
5.0

Customer did not leave a comment.

kurt H. 
Rating:
5.0

Customer did not leave a comment.

Jennifer C. 
Rating:
5.0

Very pleasant place to deal with Lived his dogs!!

Debbie P. 
Rating:
4.0

Customer did not leave a comment.

Jacqueline F. 
Rating:
5.0

Shop owner every professional and polite

WOODROW M. 
Rating:
1.0

Choose a different location

Stewart R. 
Rating:
5.0

Customer did not leave a comment.

Michele G. 
Rating:
5.0

Great service!!!

town O. 
Rating:
5.0

Super friendly and nice staff owner has very friendly dogs that my wife loved.

joshua H. 
Rating:
5.0

Nick was easy to work with and friendly.

jeff F. 
Rating:
5.0

Customer did not leave a comment.

Meghan A. 
Rating:
5.0

This is the best place in the area for UHaul. Fast service clean trucks

William V. 
Rating:
5.0

Nicks auto body is the best place to go for Uhaul rentals. They are always friendly and professional. They are quick to get you in the rental (unlike other places that I have previously rented from) and painless returns. The vehicles are always clean, maintained and comfortable. Thank you Nicks for being there when we need the rental!!!

Robin V. 
Rating:
1.0

Slyly added coverage when I specifically didn't want it. Cheap way to Make $14... want to speak to a manager. I will be disputing with Credit card

Ross D. 
Rating:
5.0

Nick is a great guy, friendly, knowledgeable and helpful!

Joshua C. 
Rating:
5.0

Anytime anyone is moving, it's a stressful time. From packing, to cleaning, organizing, finding enough friends and family to help with the move and renting a truck. Nick' s made that process go extremely easy and smooth.

David R. 
Rating:
5.0

Have rented from Nick about a dozen times and never had any issues. His location is very convenient for me and he always seems to have the truck or trailer I need sitting there or he gets it there. Always a pleasure.

robert S. 
Rating:
4.0

Customer did not leave a comment.

Alan D. 
Rating:
1.0

Owner was rude and truck had low tire alert on dash so we could not see starting mileage. Owner saw us come back with the truck, and had never advised us to just drop the key. He was mowing the business lawn and just ignored us. I will NEVER rent from him again.

Laurie F. 
Rating:
5.0

Customer did not leave a comment.

William V. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
3.0

Easy

Max S. 
No reviews have been submitted for this location.

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