Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The gentleman who helped me out was outstanding. I accidentally got stuck in his lot with the snow making my vision awful and I got stuck and he noticed me right away and came over with his large tractor and helped me get out of the ditch. I will definitely recommend this place to everyone! Thank you so much for your help, I really appreciate it!!
Truck was dirty on the outside. Air conditioning only worked from the defroster vents. Air would only come out of the defroster vents. Special Uhaul fuel gauge is broken. Nick is great though!
Excellent response on information for late drop off and follow up next day to inform us that documentation was completed on the drop off.
Great. Super helpful with processing the return.
Signage needs improvement. Could not locate the place immediately, even though located close to Interstate. Owner of business was very personable though and pleasant.
State ball size required for auto trailer.
Nick was very helpful.
Truck was dirty.
Nick was awesome. All your locations should follow his example.
This location was very friendly and helpful after a terrible morning with uhaul customer service. We were supposed to pick up a 26ft uhaul and when we went to get it it was not there. Customer service was not willing to give discounts for the trouble and was rude on the telephone. Would never recommend booking online. We received confirmation the day prior to pick up so it would have been nice if uhaul would have called and informed us there was trouble getting the truck we had booked. Very displeased with our moving experience.
Bigger parking lot.
We just dropped off as was closed on Sunday. Found the key return and did call number and leave message that dropped Uhaul off.
When searching for Uhaul drop off location, google maps brought me to U-Haul dealers personal home. Business was difficult to find as well and got charged $15 to clean a pretty clean trailer.
Used the drop key box,seemed find,once we found the location! Thanks again.
there is no way the gas tank was full when we picked it up.. we drove the veh to our house.. parked it.. we used the truck for storage for furnature whilel new flooring put thru the house. weh unloaded the truck.. and then drove back.. put on a total of 40 miles. there was nothing ever in the truck while it was on the road.. we go to fill the truck up with gas and we stopped pumping at 7.7 GALLONS! FOR 41 MILES.. THERE IS NO WAY.
Great service from this place.. they inspected the trailer with me and assisted in hookup and were attentive to any questions I had.
Nick was great! Thanks for all your help!
We returned the truck late at night and it was hard to find the location in the dark. Also, the key drop box was not clearly marked. There was no "unhaul" sign in the drop box, so we hope we put it in the right box.
Very helpful staff!
Location was difficult to find, not very well marked and hidden on gravel roads
The office was not pleasant. They did not have any materials for moving. It was hard to locate. It was on a gravel road
This is a small operation but the young man who checked me out was helpful and courteous.
Nick was great??
all rentals equipment should be safety check and repair as needed,
