Customer Reviews for Nirmaa Silk
(U-Haul Neighborhood Dealer)

Rating:

4.0

Rented UHaul several times from this location without ant problems.

Rating:

5.0

Everything was perfect, I would highly recommend this to everyone. The experience was very smooth. Very much satisfied.

Rating:

5.0

Great service.

Rating:

4.0

Over all good experience.

Rating:

3.0

I brought the van back at 7pm Friday with a full tank of gas - thy showed it coming back at 3 Saturday with a 3/4 tank of gas and charged a cleaning fee Won’t be going back ever both latest locations have been very poor and I will use Guildwood where they are professional or Jacks corner mart

Rating:

5.0

The store was great so was staff. The plaza was a bit sketchy. As a woman I was trying to complete my move as fast as I could so that I wouldn't have to pick up my vehicle in the dark.

Rating:

5.0

Owners were great, quick & easy to do!

Rating:

5.0

Good

Rating:

5.0

Good maintained

Rating:

3.0

I didn't even use a liter of Petrol but still they charged me money.

Rating:

1.0

Cigarette buts all over in back side. And smell too

Rating:

1.0

The customer service is poor. I was overcharged.

Rating:

2.0

The instructions on where to get the keys especially if you’re renting before the store opens is a headache! It says in the instructions that we can get the keys at the back of vehicle,they didn’t say it’s in the lock box at the corner of store,and I’m calling the number,nobody’s answering! I just wasted my almost an hour looking for the keys! Really frustating!!!

Rating:

5.0

Very nice

Rating:

5.0

Good

Rating:

1.0

I had the worst experience with your company. I do not consider this to be a reliable or professional service. I was allowed to book a location that did not have the truck or equipment available at my scheduled pickup time. I then had to spend more than an hour with customer service before anyone could offer a solution. As a result, I had to travel to a second location, which was the first place with an available truck. By then, my move was already delayed by more than two hours. On top of that, the second location did not have the equipment I had rented and needed for my move. The entire experience was extremely stressful and inconvenient. I definitely will not be using your services again, and neither will my friends or family. I would not recommend your company based on this experience.

Rating:

4.0

Good service Thanks Sir

Rating:

5.0

Its better to put a navigation system with a back camera Because it doesn't have any rear view system. The car is bug so the navigation system would help to see the rear view while backingup.

Rating:

2.0

I felt i was ripped off. I was charged over $20 for fuel even though I put back the gas exactly where I got it. The gas mark was not on the half way point and that's where I put it back exactly but on the receipt the mark was on the next notch and that's incorrect. I would not have left the truck at such a lower amount knowing that I would be charged. That was false information.

Rating:

5.0

Sure, good service and well maintained

Rating:

1.0

The dolly is useless. I wasted my money because the base is so small can’t use it for anything.

Rating:

5.0

Great location. Several vehicles. Good customer service.

Rating:

3.0

my payment is 97 but from the My credit card detected two times I don’t know why

Rating:

4.0

Decent place itself and the UHaul guy was great too, but the parking in the plaza is not the greatest. Plaza management should do more to manage the place better and keep it cleaner.

Rating:

5.0

Need to fix the right Parking spot.

Rating:

2.0

The truck kept breaking down and the gas never moved when we put gas in it multiple times and we were still charge 2 different fuel charges

Rating:

3.0

Parking lot is a disaster when returning the truck during the day or on a weekend.

Rating:

5.0

Very good service

Rating:

5.0

👍 👌 the best

Rating:

2.0

charged $15 cleaning fee just for I drove to dump site.

Rating:

5.0

Best place to rent a truck, very friendly and always willing to help.

Rating:

5.0

By now 100% best

Rating:

5.0

No comment so far so good.

Rating:

5.0

Even heavy snow winter time, trucks are ok we understand the weather, they are hard working people but fix the U-Haul system running very slow .

Rating:

2.0

Parking the u-haul during drop off is very challenging. and they don’t clean the snow from the parking lot at all. It made the parking lot slippery and tougher for parking. And they charged me for 5 milea, but it was 4 miles.

Rating:

1.0

Poor customer, snow everywhere and the dealer doesnt care about. Force to clear the snow my self to grab the van.

Rating:

3.0

It's fine, the guy there isn't that friendly, but it's nearby and the process to pickup the truck and drop it off is smooth.

Rating:

5.0

Good

Rating:

3.0

the truck wasn’t in good condition

Rating:

5.0

Any this present moment there’s nothing to improve. The customer service was excellent.

Rating:

4.0

Good customer service

Rating:

5.0

Excellent.

Rating:

4.0

No comments.

Rating:

3.0

The van needed to be boosted in the morning and twice more upon the return. But other than that i would rent again

Rating:

5.0

There is nothing as it applies to us all was good

Rating:

4.0

Good customer service 👍 Thank you guys. Keep up with good service.

Rating:

1.0

First of all truck was very dirty inside the cabin plus the deck was even dirtier then i orderes 2 dolly that they dont have so have to go to another loction that was 8km away, and the gas tank was empty when i picked it, the customer is not supposed to fill tank when they pick it up. Overall very poor experience dont get uhaul from this location

Rating:

5.0

Maintain the good service

Rating:

4.0

they should open the business on time as there are customers who opt to counter pick up and not everyone knows how to deal with check in thru apps. wasted my time waiting for them to open so i can pick up the rental van. aside from that, i have no other concerns everything is great, the van is new and runs smooth and return is hassle free.

Rating:

5.0

Good service thank you

Rating:

5.0

If you can introduce more supporting devices to load and offload. Things from the truck. Thank you

Rating:

3.0

This vehicle uses to much gasoline the interior of the box wasn’t all clean. Other than that all was good

Rating:

2.0

I've dealt with this location in the past, but I think next time I will go a little further away to find staff who are more pleasant and helpful. The young lady was exceptional, but I think that she was a family member helping out. The man with whom I've dealt before need to be a little more pleasant.

Rating:

1.0

Showed up for pickup at my scheduled time, an employee who didn't speak English told me "uhaul not here, come back later" Took an extra 45mins and being bounced around to 3 different departments after calling customer support to help with switching to an online pickup. Overall I was extremely disappointed in my experience felt rushed for the rest of my day because of it.

Rating:

3.0

Customer service

Rating:

5.0

Good

Rating:

4.0

Why I am charged $5.00 extra?

Rating:

1.0

I returned the truck during the store opening hours. However, no workers was there. Hence, I had to return the truck through the U-haul moblie app. I took the pictures in the app, and the app charge my credit card on the return date. However, the store is back charge me the cleanning fee in the next day. Don't know why, and can't be accept it.

Rating:

1.0

I had filled the tank with 4 ltr for 25 km of distance but I was charged 9 ltr extra for the same 25km, I tried contacting the shop but couldn’t do so

Rating:

1.0

I rented a truck from this U-Haul location and had a terrible experience. When I returned the truck, the person working there suddenly claimed there were scratches on the vehicle that weren’t there when I picked it up. I asked him to show me the check-out photos taken before my rental, but he had no pictures to prove any prior condition. I strongly advise anyone renting from this location to take thorough photos and videos of the vehicle before and after your rental, and be cautious dealing with this individual. This experience has made me seriously reconsider using U-Haul in the future.