Customer Reviews for Nolan Hill Storage
(U-Haul Neighborhood Dealer)

Rating:

5.0

Mohamed was very helpful and really good. He was awesome.

Rating:

5.0

U-haul makes moving easy. Customer service is excellent.

Rating:

5.0

You need any good internet line coming into the trailer.

Rating:

5.0

Efficient. Professional. Clean. Easy.

Rating:

5.0

Everything was great, I think you need fibre into your trailer for better signal.

Rating:

5.0

My experience returning the vehicle was great. I called uhaul to change our return location and I received a prompt call back, spoke with a friendly person and was able to schedule an after hours drop off at a site that could accommodate our large truck. I received confirmation of our return the next morning. The process was easy! This part of the experience was seamless.

Rating:

5.0

Easy location to access and return a trailer

Rating:

5.0

All was perfect

Rating:

3.0

I phoned the "when you arrive in the city" number to find the closest location. This was confirmed but when we got there they wouldn't take the truck so we were redirected to this location instead. Very frustrating to be shuffled around to different locations this often.

Rating:

5.0

Very helpful staff, and the equipment was ready to go at the agreed time.

Rating:

1.0

Emplyee did not go over truck with me for damage, gas or milage and was told to just take a picture. Then upon returning uhaul said there was leas gas in my truck than I received it with and stole and extra $80 from my deposit. I should have full return on $100 and have not received a call back for this issue yet and still have not received my deposit back. Don't know if I will rent again ever if it doesn't get resolved. I actually left almost a quarter tank more gas in it than I received it with and still took my deposit. I have rhe pictures to prove this also. Need someone to call me back. 403 888 7517

Rating:

3.0

Service was great just need some signage to clearly mark the lot

Rating:

2.0

I was called at 7 am to tell me my local Uhaul did not have the trailer I booked and I had to go to Calgary to get one. Too late to change my plans so I had no choice. Still charged full price even though I returned trailer early and had to drive farther than planned to pick up/return.

Rating:

3.0

Do NOT trust U-Haul's reservation "so-called" reservation confirmations. I understand that they are subject to prior customers' returns, but U-Haul could at least issue caveat warnings at the time of reserving. Such pathetic systems!